Lost PUK of my iBasis SIM

[Matthew C Clark]

Helo,

I lost the PUK to my iBasis SIM, so I can't register it on nrfCloud.com for my 9160.  Is there a way to recover it or do I need to buy a new one?  (If so, where?)

Matt

[iBasis Tech Support]

Hi Matt,

Please send me your sim numbers and I will try to recover your PUK.

Kind regards,

Iuliana

[Matthew C Clark]

Hi, Iuliana,

Do I just send it in a Connection request?  I don't see a PM method and it wouldn't let me send a message directly.

Matt

[iBasis Tech Support]

Yes, I think you should be able to send me a PM now.

[danielb1194]

I have the same problem!

[Erik R]

Hi I have a similar issue, how can I PM you?