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nRF9160DK: cannot connect to o2 (London) LTE-M network using iBasis SIM

Hi,

I recently purchased the nRF9160DK but cannot connect to o2's LTE-M network using the iBasis SIM, following the instructions given here: https://www.nordicsemi.com/Software-and-tools/Development-Kits/nRF9160-DK/GetStarted#infotabs. I am based in London, and according to this link - https://www.o2.co.uk/business/support/network-support/lte-status-checker -  o2 have rolled out LTE-M in my postcode area (N12 7EZ). I am guessing iBasis have a roaming agreement / affiliation with o2. Could some kind soul please advise whether this is supposed to work, and if so, what I could be missing. I tried flashing both the LTE-M and NB-IOT version of asset_tracker, but neither worked.

Please find attached a screenshot of the LTE Link Monitor.

Ta.

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