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NRF9160 NB-IOT connect issue - URGENT

Hi ,

We are facing a problem with cellular connection in NB-IOT mode on NRF9160. We are trying with the asset tracker sample , but cellular connection does not happen. Can some one please help to look at our logs and let know if the carrrier we are using supports NB-IOT? 

Please find the details below. 

  • Tried flashing the latest asset tracking firmware to the NRF9160 DK . But the connection is not able to established.
  • Tried both the latest and legacy NB-IOT application.
  • LTE-M is not available in our region and hence can not able to test. 
  • Tests are conducted in India with Jio SIM.
  • The log files are attached and below is the details.

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"asset_tracker_nbiot" folder contain the logs collected from 'LTE Link Monitor application' with below firmwares.

1. Application firmware : nrf9160dk_asset_tracker_nbiot_2020-04-29_bc7ade8b.hex
2. Modem firmware : mfwnrf9160120.zip

Automatic request setting in LTE link monitor was in unchecked state.

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"asset_tracker_nbiot_legacy" folder contain the logs collected from 'LTE Link Monitor application' with below firmwares.

1. Application firmware : nrf9160dk_asset_tracker_nbiot_legacy_pco_2020-04-29_bc7ade8b.hex
2. Modem firmware : mfwnrf9160120.zip

The logs are collected with both automatic request enabled and in disabled state.

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Thanks in advance,

Aswin

NRF9160_NBIoT.zip

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