Error during reseting device in nRF cloud

[Bart_Ty]

Error during reseting divice in nRF cloud

[Amanda Hsieh]

Hi Bartosz,

I am working on your case and will reply later. 

The support staff is reduced during the summer holidays, and you may experience delayed answers.

-Amanda H. 

[Amanda Hsieh]

Hi Bartosz, 

Your device has been manually reset so all you should need to do now is power the device back on, wait for the light to indicate it is connected to the cloud, and then try to re-add the device to your account. If it still fails, please provide the IMEI #, HWID #, and PIN #. 

Let me know how it goes!

-Amanda H.