Using nrf connect programmer fails to program the 52810

[Ryon_pan]

Hi,

I can use the nrf connect programmer to burn after merging the softdevice and the application.

but i can not use the nrf connect programmer to burn after merging the bootloader softdevice and the application. and I can successfully burn after the bootloader softdevice and application with nrfjprog.

do you know why i can not burn it with nrf connect programmer?

attach file is log

Blaze_2020-07-09T10_05_44.746Z-log.txt

[Amanda Hsieh]

Hi,

I am working on your case and will reply later. 

The support staff is reduced during the summer holidays, and you may experience delayed answers.

-Amanda H. 

[Amanda Hsieh]

Hi Ryon,

but i can not use the nrf connect programmer to burn after merging the bootloader softdevice and the application.

How did you generate the merged image? Please provide all the commands you are using. 

 

and I can successfully burn after the bootloader softdevice and application with nrfjprog.

Did you program the same merged image? If so, does it work as expected after the reset? 

-Amanda H.

[Ryon_pan]

hi,

sorry for late reply.

i am using all commands as follows:

1.nrfutil settings generate --family NRF52810 --application ble_app_buttonless_dfu_pca10040e_s112.hex --application-version 0 --bootloader-version 0 --bl-settings-version 1 bootloader_settings.hex

2.mergehex.exe --merge secure_bootloader_ble_s112_pca10040e.hex  bootloader_settings.hex --output production_final1.hex

3.mergehex.exe --merge s112_nrf52_6.1.1_softdevice.hex ble_app_buttonless_dfu_pca10040e_s112.hex  production_final1.hex --output nrf52810_RL_FW_V1.0.1.hex

note that I am using sdk15.3

I used this command to program:nrfjprog -f NRF52 --program nrf52810_RL_FW_V1.0.1.hex --chiperase --verify nrf52810_RL_FW_V1.0.1.hex --reset

it was ok.but it was not ok by using nrf connect programmer 

[Amanda Hsieh]

Hi Ryon, 

Could you upload the image for us to reproduce the issue? Thanks. 

-Amanda H.

[Ryon_pan]

hi, 

i have uploaded the image, as follows:

nrf52810_RL_FW_V1.0.1.hex