I am getting the following error when trying to register a nRF9160-DK with a HWID. There was an error adding your device: nRFCode 40001: Please advise how to move forward.

[derekdenman]

I am getting the following error when trying to register a nRF9160-DK with a HWID. There was an error adding your device: nRFCode 40001:

Please advise how to move forward.

[kfmurphy]

Hi Amanda - I'm having the same issue. When registering for nRF Cloud, in the "Add LTE" screen i get the message "There was an error adding your device: nRFCode 40001: Attempting to verify ownership code for device nrf-xxxxxxxxxxxxxxx using a non-JITP certificate." This is after I enter the IMEI and HWID values. I can confirm that SIM card that came with the kit is plugged in, and I live in an area with LTE coverage. Please help.

[Amanda Hsieh]

Hi, 

My colleague is working with your case https://devzone.nordicsemi.com/f/nordic-q-a/64505/nrf9160-dk-cloud-error-nrfcode-40001-using-a-non-jitp-certificate/263206#263206

-Amanda H.