Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotCallFunction (0x9) Lowlevel error: INVALID_OPERATION (fffffffe)

[juu]

Hello,

I use NRF Connect Desktop on Windows 10 - 64 bits.

When I lauch the Programmer application with my NRF52 I have this issue :

2020-07-20T11:27:17.148Z ERROR Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotCallFunction (0x9)
Lowlevel error: INVALID_OPERATION (fffffffe)

If I use my Thingy 91, it's working the device is recognized. I only have the problem with the Thingy 52.

Best Regards.

[Øyvind]

Hello, 

Sorry for the late reply. Our team is currently understaffed due to summer vacations and one must expect a delayed answer. 

I will have a look at your case within today or tomorrow. 

Sorry for the inconvenience. 

Kind regards,
Øyvind

[juu]

I uninstalled and reinstalled NRF Connect, now it's working and I don't have the error.

[Øyvind]

Very happy to hear! 

Have a good day. 

-Øyvind