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No response from the PPK. Check power, debugger connection and make sure the firmware is flashed on the PPK

Hi Support Team,

We bought the nRF52 DK along with the PPK so we can measure current consumption of a DUT. It was working on the power profiler App in nRF Connect and we hope to do a 12 hours recording to see the average current consume.

As far as I know, the nRF connect do not have a data log function and can only store data up to 120 s, therefore I go online and see the option to use the nRF6707 power profiler kit - software files 1_1_0. I downloaded the software and python2.7 to run it. However, I'm getting the following error messages.

The switches on the PPK are set as the following.

DUT switch to external, power select switch set to external, COM switch set to DK.

Please let me know how to fix this error or if there's a better way to record current consumption for 12 hours with the PPK.

Thank you!

Vincent

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