nrf9160 dk not connecting to LTE-M network Romania

[Alex Sabadus]

I've started an asset tracking project at the company that I work at and have tried to use the nrf9160 dev kit for the device tracking part.

I have updated the board firmware (the hex file for the ltem networks) and the modem, downloaded and updated the certificate and added the ibasis sim to the website.

After all that, whenever i try and monitor the board through the LTE Monitor app it goes through this steps:

1. Trying To connect to an LTE network

2. Timed out

3. Starts searching again but only find signal with no network (CESQ command keeps outputting the signal's strength)

4. After that it is timed out again and the Zephyr OS start rebooting and starts searching again for networks

I've waited up to half an hour to see if anything changes in the process, but nothing new comes up.

Here are the logs of the run from the screenshots

Fullscreen log.txt Download

2020-08-26T08:16:29.966Z INFO Application data folder: C:\Users\alex.sabadus\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor
2020-08-26T08:16:30.024Z DEBUG App pc-nrfconnect-linkmonitor v1.1.6 official
2020-08-26T08:16:30.025Z DEBUG App path: C:\Users\alex.sabadus\.nrfconnect-apps\node_modules\pc-nrfconnect-linkmonitor
2020-08-26T08:16:30.025Z DEBUG nRFConnect 3.4.2 is supported by the app (^3.2.0)
2020-08-26T08:16:30.025Z DEBUG nRFConnect path: C:\Users\alex.sabadus\AppData\Local\Programs\nrfconnect\resources\app.asar
2020-08-26T08:16:30.025Z DEBUG HomeDir: C:\Users\alex.sabadus
2020-08-26T08:16:30.025Z DEBUG TmpDir: C:\Users\ALEX~1.SAB\AppData\Local\Temp
2020-08-26T08:16:30.031Z VERBOSE Could not fetch serial number for serial port at COM4
2020-08-26T08:16:30.031Z VERBOSE Could not fetch serial number for serial port at COM3
2020-08-26T08:16:36.825Z INFO Modem port is opened
2020-08-26T08:16:36.832Z DEBUG modem >> AT+CFUN?
2020-08-26T08:16:36.840Z DEBUG modem << +CFUN: 1
2020-08-26T08:16:36.842Z DEBUG modem << OK
2020-08-26T08:16:36.874Z DEBUG modem >> AT+CGSN=1
2020-08-26T08:16:36.881Z DEBUG modem << +CGSN: "352656100395378"
2020-08-26T08:16:36.882Z DEBUG modem << OK
2020-08-26T08:16:36.887Z DEBUG modem >> AT+CGMI
2020-08-26T08:16:36.894Z DEBUG modem << Nordic Semiconductor ASA
2020-08-26T08:16:36.896Z DEBUG modem << OK
2020-08-26T08:16:36.901Z DEBUG modem >> AT+CGMM
2020-08-26T08:16:36.906Z DEBUG modem << nRF9160-SICA
2020-08-26T08:16:36.908Z DEBUG modem << 
2020-08-26T08:16:36.909Z DEBUG modem << OK
2020-08-26T08:16:36.911Z DEBUG modem >> AT+CGMR
2020-08-26T08:16:36.917Z DEBUG modem << mfw_nrf9160_1.2.0
2020-08-26T08:16:36.918Z DEBUG modem << OK
2020-08-26T08:16:36.920Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.2.0] SerNr: 352656100395378
2020-08-26T08:16:36.921Z DEBUG modem >> AT+CEMODE?
2020-08-26T08:16:36.926Z DEBUG modem << +CEMODE: 2
2020-08-26T08:16:36.933Z DEBUG modem << OK
2020-08-26T08:16:36.942Z DEBUG modem >> AT%XCBAND=?
2020-08-26T08:16:36.951Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,17,18,19,20,25,26,28,66)
2020-08-26T08:16:36.955Z DEBUG modem << OK
2020-08-26T08:16:36.967Z DEBUG modem >> AT+CMEE?
2020-08-26T08:16:36.972Z DEBUG modem << +CMEE: 0
2020-08-26T08:16:36.973Z DEBUG modem << OK
2020-08-26T08:16:36.976Z DEBUG modem >> AT+CMEE=1
2020-08-26T08:16:36.980Z DEBUG modem << OK
2020-08-26T08:16:36.984Z DEBUG modem >> AT+CNEC?
2020-08-26T08:16:36.989Z DEBUG modem << +CNEC: 0
2020-08-26T08:16:36.991Z DEBUG modem << OK
2020-08-26T08:16:36.994Z DEBUG modem >> AT+CNEC=24
2020-08-26T08:16:36.999Z DEBUG modem << OK
2020-08-26T08:16:37.003Z DEBUG modem >> AT+CGEREP?
2020-08-26T08:16:37.009Z DEBUG modem << +CGEREP: 0,0
2020-08-26T08:16:37.017Z DEBUG modem << 
2020-08-26T08:16:37.019Z DEBUG modem << OK
2020-08-26T08:16:37.022Z DEBUG modem >> AT+CGDCONT?
2020-08-26T08:16:37.027Z DEBUG modem << OK
2020-08-26T08:16:37.030Z DEBUG modem >> AT+CGACT?
2020-08-26T08:16:37.034Z DEBUG modem << OK
2020-08-26T08:16:37.037Z DEBUG modem >> AT+CGEREP=1
2020-08-26T08:16:37.041Z DEBUG modem << OK
2020-08-26T08:16:37.045Z DEBUG modem >> AT+CIND=1,1,1
2020-08-26T08:16:37.052Z DEBUG modem << OK
2020-08-26T08:16:37.057Z DEBUG modem >> AT+CEREG=2
2020-08-26T08:16:37.061Z DEBUG modem << OK
2020-08-26T08:16:37.067Z DEBUG modem >> AT+CEREG?
2020-08-26T08:16:37.074Z DEBUG modem << +CEREG: 2,4,"FFFE","FFFFFFFF",7
2020-08-26T08:16:37.076Z DEBUG modem << 
2020-08-26T08:16:37.077Z DEBUG modem << OK
2020-08-26T08:16:37.088Z DEBUG modem >> AT%CESQ=1
2020-08-26T08:16:37.093Z DEBUG modem << OK
2020-08-26T08:16:37.099Z DEBUG modem >> AT+CESQ
2020-08-26T08:16:37.105Z DEBUG modem << +CESQ: 99,99,255,255,255,255
2020-08-26T08:16:37.106Z DEBUG modem << OK
2020-08-26T08:16:37.110Z DEBUG modem >> AT%XSIM=1
2020-08-26T08:16:37.116Z DEBUG modem << OK
2020-08-26T08:16:37.119Z DEBUG modem >> AT%XSIM?
2020-08-26T08:16:37.123Z DEBUG modem << %XSIM: 1
2020-08-26T08:16:37.125Z DEBUG modem << 
2020-08-26T08:16:37.126Z DEBUG modem << OK
2020-08-26T08:16:37.137Z DEBUG modem >> AT+CPIN?
2020-08-26T08:16:37.142Z DEBUG modem << +CPIN: READY
2020-08-26T08:16:37.144Z DEBUG modem << OK
2020-08-26T08:16:37.154Z DEBUG modem >> AT+CPINR="SIM PIN"
2020-08-26T08:16:37.167Z DEBUG modem << +CPINR: "SIM PIN",3
2020-08-26T08:16:37.169Z DEBUG modem << OK
2020-08-26T08:16:37.176Z DEBUG modem >> AT+CIMI
2020-08-26T08:16:37.183Z DEBUG modem << 204080813518725
2020-08-26T08:16:37.184Z DEBUG modem << OK
2020-08-26T08:16:37.185Z INFO IMSIdentity: 204080813518725
2020-08-26T08:17:39.019Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-26T08:17:39.045Z DEBUG modem << +CEREG: 2,"FFFE","FFFFFFFF",7
2020-08-26T08:17:39.053Z DEBUG modem << [00:01:05.401,763] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 2[0m
2020-08-26T08:17:39.344Z DEBUG modem >> AT+CFUN=1
2020-08-26T08:17:39.357Z DEBUG modem << OK
2020-08-26T08:17:50.034Z DEBUG modem >> AT+CFUN?
2020-08-26T08:17:50.040Z DEBUG modem << +CFUN: 1
2020-08-26T08:17:50.046Z DEBUG modem << OK
2020-08-26T08:17:50.050Z DEBUG modem >> AT+CGSN=1
2020-08-26T08:17:50.056Z DEBUG modem << +CGSN: "352656100395378"
2020-08-26T08:17:50.060Z DEBUG modem << 
2020-08-26T08:17:50.061Z DEBUG modem << OK
2020-08-26T08:17:50.066Z DEBUG modem >> AT+CGMI
2020-08-26T08:17:50.073Z DEBUG modem << Nordic Semiconductor ASA
2020-08-26T08:17:50.074Z DEBUG modem << OK
2020-08-26T08:17:50.080Z DEBUG modem >> AT+CGMM
2020-08-26T08:17:50.085Z DEBUG modem << nRF9160-SICA
2020-08-26T08:17:50.087Z DEBUG modem << OK
2020-08-26T08:17:50.091Z DEBUG modem >> AT+CGMR
2020-08-26T08:17:50.098Z DEBUG modem << mfw_nrf9160_1.2.0
2020-08-26T08:17:50.099Z DEBUG modem << OK
2020-08-26T08:17:50.101Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.2.0] SerNr: 352656100395378
2020-08-26T08:17:50.102Z DEBUG modem >> AT+CEMODE?
2020-08-26T08:17:50.109Z DEBUG modem << +CEMODE: 2
2020-08-26T08:17:50.111Z DEBUG modem << OK
2020-08-26T08:17:50.118Z DEBUG modem >> AT%XCBAND=?
2020-08-26T08:17:50.130Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,17,18,19,20,25,26,28,66)
2020-08-26T08:17:50.135Z DEBUG modem << OK
2020-08-26T08:17:50.139Z DEBUG modem >> AT+CMEE?
2020-08-26T08:17:50.147Z DEBUG modem << +CMEE: 1
2020-08-26T08:17:50.150Z DEBUG modem << OK
2020-08-26T08:17:50.156Z DEBUG modem >> AT+CNEC?
2020-08-26T08:17:50.163Z DEBUG modem << +CNEC: 24
2020-08-26T08:17:50.165Z DEBUG modem << 
2020-08-26T08:17:50.166Z DEBUG modem << OK
2020-08-26T08:17:50.169Z DEBUG modem >> AT+CGEREP?
2020-08-26T08:17:50.174Z DEBUG modem << +CGEREP: 1,0
2020-08-26T08:17:50.175Z DEBUG modem << OK
2020-08-26T08:17:50.179Z DEBUG modem >> AT+CIND=1,1,1
2020-08-26T08:17:50.186Z DEBUG modem << OK
2020-08-26T08:17:50.188Z DEBUG modem >> AT+CEREG=2
2020-08-26T08:17:50.200Z DEBUG modem << OK
2020-08-26T08:17:50.204Z DEBUG modem >> AT+CEREG?
2020-08-26T08:17:50.215Z DEBUG modem << +CEREG: 2,2,"FFFE","FFFFFFFF",7
2020-08-26T08:17:50.216Z DEBUG modem << OK
2020-08-26T08:17:50.219Z DEBUG modem >> AT%CESQ=1
2020-08-26T08:17:50.223Z DEBUG modem << OK
2020-08-26T08:17:50.226Z DEBUG modem >> AT+CESQ
2020-08-26T08:17:50.232Z DEBUG modem << +CESQ: 99,99,255,255,255,255
2020-08-26T08:17:50.232Z DEBUG modem << OK
2020-08-26T08:17:50.239Z DEBUG modem >> AT%XSIM=1
2020-08-26T08:17:50.243Z DEBUG modem << OK
2020-08-26T08:17:50.250Z DEBUG modem >> AT%XSIM?
2020-08-26T08:17:50.255Z DEBUG modem << %XSIM: 1
2020-08-26T08:17:50.256Z DEBUG modem << OK
2020-08-26T08:17:50.263Z DEBUG modem >> AT+CPIN?
2020-08-26T08:17:50.268Z DEBUG modem << +CPIN: READY
2020-08-26T08:17:50.271Z DEBUG modem << 
2020-08-26T08:17:50.272Z DEBUG modem << OK
2020-08-26T08:17:50.280Z DEBUG modem >> AT+CPINR="SIM PIN"
2020-08-26T08:17:50.292Z DEBUG modem << +CPINR: "SIM PIN",3
2020-08-26T08:17:50.294Z DEBUG modem << OK
2020-08-26T08:17:50.298Z DEBUG modem >> AT+CIMI
2020-08-26T08:17:50.303Z DEBUG modem << 204080813518725
2020-08-26T08:17:50.304Z DEBUG modem << OK
2020-08-26T08:17:50.305Z INFO IMSIdentity: 204080813518725
2020-08-26T08:18:17.800Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-26T08:18:59.134Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-26T08:19:51.882Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-26T08:21:39.106Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-26T08:22:47.096Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-26T08:23:58.272Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-26T08:25:06.725Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-26T08:26:34.025Z DEBUG modem << [00:10:00.411,773] [0m<inf> lte_lc: Network connection attempt timed out[0m
2020-08-26T08:26:34.050Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-26T08:26:34.067Z DEBUG modem << +CEREG: 0,"FFFE","FFFFFFFF",7
2020-08-26T08:26:34.073Z DEBUG modem << [00:10:00.436,279] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 0[0m
2020-08-26T08:26:34.074Z DEBUG modem << %XSIM: 0
2020-08-26T08:26:34.083Z DEBUG modem << [00:10:00.445,648] [0m<inf> lte_lc: Using fallback network mode[0m
2020-08-26T08:26:34.083Z DEBUG modem << [00:10:00.451,751] [0m<dbg> lte_lc.w_lte_lc_connect: Network mode: AT%XSYSTEMMODE=0,1,1,0[0m
2020-08-26T08:26:35.325Z DEBUG modem << %XSIM: 1
2020-08-26T08:26:35.351Z DEBUG modem >> AT+CPIN?
2020-08-26T08:26:35.358Z DEBUG modem << +CPIN: READY
2020-08-26T08:26:35.360Z DEBUG modem << OK
2020-08-26T08:26:35.371Z DEBUG modem >> AT+CPINR="SIM PIN"
2020-08-26T08:26:35.427Z DEBUG modem << +CPINR: "SIM PIN",3
2020-08-26T08:26:35.429Z DEBUG modem << OK
2020-08-26T08:26:35.447Z DEBUG modem >> AT+CIMI
2020-08-26T08:26:35.452Z DEBUG modem << 204080813518725
2020-08-26T08:26:35.454Z DEBUG modem << OK
2020-08-26T08:26:35.455Z INFO IMSIdentity: 204080813518725
2020-08-26T08:27:07.751Z DEBUG modem >> AT+CFUN?
2020-08-26T08:27:07.761Z DEBUG modem << +CFUN: 1
2020-08-26T08:27:07.767Z DEBUG modem << OK
2020-08-26T08:27:07.769Z DEBUG modem >> AT+CGSN=1
2020-08-26T08:27:07.779Z DEBUG modem << +CGSN: "352656100395378"
2020-08-26T08:27:07.780Z DEBUG modem << OK
2020-08-26T08:27:07.782Z DEBUG modem >> AT+CGMI
2020-08-26T08:27:07.788Z DEBUG modem << Nordic Semiconductor ASA
2020-08-26T08:27:07.789Z DEBUG modem << OK
2020-08-26T08:27:07.795Z DEBUG modem >> AT+CGMM
2020-08-26T08:27:07.800Z DEBUG modem << nRF9160-SICA
2020-08-26T08:27:07.801Z DEBUG modem << OK
2020-08-26T08:27:07.805Z DEBUG modem >> AT+CGMR
2020-08-26T08:27:07.812Z DEBUG modem << mfw_nrf9160_1.2.0
2020-08-26T08:27:07.813Z DEBUG modem << OK
2020-08-26T08:27:07.814Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.2.0] SerNr: 352656100395378
2020-08-26T08:27:07.816Z DEBUG modem >> AT+CEMODE?
2020-08-26T08:27:07.821Z DEBUG modem << +CEMODE: 0
2020-08-26T08:27:07.822Z DEBUG modem << OK
2020-08-26T08:27:07.833Z DEBUG modem >> AT%XCBAND=?
2020-08-26T08:27:07.845Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,17,19,20,25,26,28,66)
2020-08-26T08:27:07.846Z DEBUG modem << OK
2020-08-26T08:27:07.850Z DEBUG modem >> AT+CMEE?
2020-08-26T08:27:07.855Z DEBUG modem << +CMEE: 1
2020-08-26T08:27:07.856Z DEBUG modem << OK
2020-08-26T08:27:07.858Z DEBUG modem >> AT+CNEC?
2020-08-26T08:27:07.862Z DEBUG modem << +CNEC: 24
2020-08-26T08:27:07.868Z DEBUG modem << OK
2020-08-26T08:27:07.870Z DEBUG modem >> AT+CGEREP?
2020-08-26T08:27:07.878Z DEBUG modem << +CGEREP: 1,0
2020-08-26T08:27:07.879Z DEBUG modem << OK
2020-08-26T08:27:07.881Z DEBUG modem >> AT+CIND=1,1,1
2020-08-26T08:27:07.885Z DEBUG modem << OK
2020-08-26T08:27:07.888Z DEBUG modem >> AT+CEREG=2
2020-08-26T08:27:07.895Z DEBUG modem << OK
2020-08-26T08:27:07.897Z DEBUG modem >> AT+CEREG?
2020-08-26T08:27:07.904Z DEBUG modem << +CEREG: 2,0,"FFFE","FFFFFFFF",9
2020-08-26T08:27:07.905Z DEBUG modem << OK
2020-08-26T08:27:07.908Z DEBUG modem >> AT%CESQ=1
2020-08-26T08:27:07.912Z DEBUG modem << OK
2020-08-26T08:27:07.918Z DEBUG modem >> AT+CESQ
2020-08-26T08:27:07.932Z DEBUG modem << +CESQ: 99,99,255,255,255,255
2020-08-26T08:27:07.933Z DEBUG modem << OK
2020-08-26T08:27:07.936Z DEBUG modem >> AT%XSIM=1
2020-08-26T08:27:07.939Z DEBUG modem << OK
2020-08-26T08:27:07.943Z DEBUG modem >> AT%XSIM?
2020-08-26T08:27:07.947Z DEBUG modem << %XSIM: 1
2020-08-26T08:27:07.949Z DEBUG modem << OK
2020-08-26T08:27:07.952Z DEBUG modem >> AT+CPIN?
2020-08-26T08:27:07.962Z DEBUG modem << +CPIN: READY
2020-08-26T08:27:07.965Z DEBUG modem << OK
2020-08-26T08:27:07.968Z DEBUG modem >> AT+CPINR="SIM PIN"
2020-08-26T08:27:07.980Z DEBUG modem << +CPINR: "SIM PIN",3
2020-08-26T08:27:07.982Z DEBUG modem << OK
2020-08-26T08:27:07.986Z DEBUG modem >> AT+CIMI
2020-08-26T08:27:07.996Z DEBUG modem << 204080813518725
2020-08-26T08:27:07.997Z DEBUG modem << OK
2020-08-26T08:27:07.999Z INFO IMSIdentity: 204080813518725
2020-08-26T08:27:43.136Z DEBUG modem << %CESQ: 67,3,22,3
2020-08-26T08:27:43.164Z DEBUG modem << +CEREG: 2,"0064","0E78A75B",9
2020-08-26T08:27:43.176Z DEBUG modem << [00:11:09.534,149] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 2[0m
2020-08-26T08:27:43.576Z DEBUG modem << +CNEC_EMM: 15
2020-08-26T08:27:43.603Z DEBUG modem << [00:11:09.971,038] [1;31m<err> lte_lc: Could not parse AT+CEREG response, error: -11[0m
2020-08-26T08:27:43.604Z DEBUG modem << [00:11:09.979,003] [1;31m<err> lte_lc: Could not get network registration status[0m
2020-08-26T08:27:43.606Z DEBUG modem << +CEREG: 4,"0064","0E78A75B",9
2020-08-26T08:27:43.625Z DEBUG modem << [00:11:09.989,562] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 4[0m
2020-08-26T08:27:43.846Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-26T08:27:43.870Z DEBUG modem << +CEREG: 4,"FFFE","FFFFFFFF",9
2020-08-26T08:27:43.876Z DEBUG modem << [00:11:10.243,896] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 4[0m
2020-08-26T08:27:45.126Z DEBUG modem << %CESQ: 66,3,20,2
2020-08-26T08:27:45.154Z DEBUG modem << +CEREG: 4,"0064","0E78A75B",9
2020-08-26T08:27:45.160Z DEBUG modem << [00:11:11.525,024] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 4[0m
2020-08-26T08:28:21.193Z DEBUG modem << %CESQ: 66,3,25,3
2020-08-26T08:28:44.882Z DEBUG modem >> AT+CFUN?
2020-08-26T08:28:44.887Z DEBUG modem << +CFUN: 1
2020-08-26T08:28:44.890Z DEBUG modem << OK
2020-08-26T08:28:44.891Z DEBUG modem >> AT+CGSN=1
2020-08-26T08:28:44.902Z DEBUG modem << +CGSN: "352656100395378"
2020-08-26T08:28:44.902Z DEBUG modem << OK
2020-08-26T08:28:44.904Z DEBUG modem >> AT+CGMI
2020-08-26T08:28:44.910Z DEBUG modem << Nordic Semiconductor ASA
2020-08-26T08:28:44.912Z DEBUG modem << OK
2020-08-26T08:28:44.915Z DEBUG modem >> AT+CGMM
2020-08-26T08:28:44.923Z DEBUG modem << nRF9160-SICA
2020-08-26T08:28:44.925Z DEBUG modem << OK
2020-08-26T08:28:44.927Z DEBUG modem >> AT+CGMR
2020-08-26T08:28:44.936Z DEBUG modem << mfw_nrf9160_1.2.0
2020-08-26T08:28:44.937Z DEBUG modem << OK
2020-08-26T08:28:44.938Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.2.0] SerNr: 352656100395378
2020-08-26T08:28:44.939Z DEBUG modem >> AT+CEMODE?
2020-08-26T08:28:44.944Z DEBUG modem << +CEMODE: 0
2020-08-26T08:28:44.945Z DEBUG modem << OK
2020-08-26T08:28:44.958Z DEBUG modem >> AT%XCBAND=?
2020-08-26T08:28:44.979Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,17,19,20,25,26,28,66)
2020-08-26T08:28:44.981Z DEBUG modem << OK
2020-08-26T08:28:44.986Z DEBUG modem >> AT+CMEE?
2020-08-26T08:28:44.990Z DEBUG modem << +CMEE: 1
2020-08-26T08:28:44.991Z DEBUG modem << 
2020-08-26T08:28:44.992Z DEBUG modem << OK
2020-08-26T08:28:45.000Z DEBUG modem >> AT+CNEC?
2020-08-26T08:28:45.005Z DEBUG modem << +CNEC: 24
2020-08-26T08:28:45.006Z DEBUG modem << OK
2020-08-26T08:28:45.008Z DEBUG modem >> AT+CGEREP?
2020-08-26T08:28:45.018Z DEBUG modem << +CGEREP: 1,0
2020-08-26T08:28:45.019Z DEBUG modem << OK
2020-08-26T08:28:45.022Z DEBUG modem >> AT+CIND=1,1,1
2020-08-26T08:28:45.027Z DEBUG modem << OK
2020-08-26T08:28:45.030Z DEBUG modem >> AT+CEREG=2
2020-08-26T08:28:45.034Z DEBUG modem << OK
2020-08-26T08:28:45.042Z DEBUG modem >> AT+CEREG?
2020-08-26T08:28:45.052Z DEBUG modem << +CEREG: 2,4,"0064","0E78A75B",9
2020-08-26T08:28:45.052Z DEBUG modem << OK
2020-08-26T08:28:45.057Z DEBUG modem >> AT%CESQ=1
2020-08-26T08:28:45.068Z DEBUG modem << OK
2020-08-26T08:28:45.071Z DEBUG modem >> AT+CESQ
2020-08-26T08:28:45.076Z DEBUG modem << +CESQ: 99,99,255,255,25,66
2020-08-26T08:28:45.077Z DEBUG modem << 
2020-08-26T08:28:45.078Z DEBUG modem << OK
2020-08-26T08:28:45.081Z DEBUG modem >> AT%XSIM=1
2020-08-26T08:28:45.085Z DEBUG modem << OK
2020-08-26T08:28:45.092Z DEBUG modem >> AT%XSIM?
2020-08-26T08:28:45.103Z DEBUG modem << %XSIM: 1
2020-08-26T08:28:45.104Z DEBUG modem << OK
2020-08-26T08:28:45.108Z DEBUG modem >> AT+CPIN?
2020-08-26T08:28:45.119Z DEBUG modem << +CPIN: READY
2020-08-26T08:28:45.120Z DEBUG modem << OK
2020-08-26T08:28:45.124Z DEBUG modem >> AT+CPINR="SIM PIN"
2020-08-26T08:28:45.136Z DEBUG modem << +CPINR: "SIM PIN",3
2020-08-26T08:28:45.137Z DEBUG modem << OK
2020-08-26T08:28:45.141Z DEBUG modem >> AT+CIMI
2020-08-26T08:28:45.153Z DEBUG modem << 204080813518725
2020-08-26T08:28:45.154Z DEBUG modem << OK
2020-08-26T08:28:45.154Z INFO IMSIdentity: 204080813518725
2020-08-26T08:30:39.433Z DEBUG modem << %CESQ: 61,3,25,3
2020-08-26T08:33:41.205Z DEBUG modem << %CESQ: 61,3,16,2
2020-08-26T08:33:46.324Z DEBUG modem << %CESQ: 61,3,21,3
2020-08-26T08:34:19.592Z DEBUG modem << %CESQ: 61,3,16,2
2020-08-26T08:34:40.073Z DEBUG modem << %CESQ: 61,3,21,3
2020-08-26T08:35:03.124Z DEBUG modem << %CESQ: 61,3,16,2
2020-08-26T08:35:13.365Z DEBUG modem << %CESQ: 61,3,21,3
2020-08-26T08:35:33.844Z DEBUG modem << %CESQ: 61,3,15,2
2020-08-26T08:35:49.203Z DEBUG modem << %CESQ: 56,2,15,2
2020-08-26T08:36:12.232Z DEBUG modem << %CESQ: 61,3,21,3
2020-08-26T08:36:34.096Z DEBUG modem << [00:20:00.497,711] [0m<inf> lte_lc: Network connection attempt timed out[0m
2020-08-26T08:36:34.104Z DEBUG modem << [00:20:00.504,638] [1;31m<err> asset_tracker: LTE link could not be established.[0m
2020-08-26T08:36:34.110Z DEBUG modem << *** Booting Zephyr OS build v2.1.99-ncs1-1145-g13dc96f83bab  ***
2020-08-26T08:36:34.115Z DEBUG modem << [00:00:00.006,683] [0m<inf> mcuboot: Starting bootloader[0m
2020-08-26T08:36:34.126Z DEBUG modem << [00:00:00.014,953] [0m<inf> mcuboot: Primary image: magic=unset, swap_type=0x1, copy_done=0x3, image_ok=0x3[0m
2020-08-26T08:36:34.131Z DEBUG modem << [00:00:00.028,015] [0m<inf> mcuboot: Boot source: none[0m
2020-08-26T08:36:34.137Z DEBUG modem << [00:00:00.035,125] [0m<inf> mcuboot: Swap type: none[0m
2020-08-26T08:36:34.469Z DEBUG modem << [00:00:00.433,776] [0m<inf> mcuboot: Bootloader chainload address offset: 0x10000[0m
2020-08-26T08:36:34.475Z DEBUG modem << [00:00:00.441,436] [0m<inf> mcuboot: Jumping to the first image slot[0m
2020-08-26T08:36:34.482Z DEBUG modem << *** Booting Zephyr OS build v2.1.99-ncs1-1145-g13dc96f83bab  ***
2020-08-26T08:36:34.485Z DEBUG modem << Flash regionsDomainPermissions
2020-08-26T08:36:34.491Z DEBUG modem << 00 02 0x00000 0x18000 Securerwxl
2020-08-26T08:36:34.493Z DEBUG modem << 03 31 0x18000 0x100000 Non-Securerwxl
2020-08-26T08:36:34.497Z DEBUG modem << Non-secure callable region 0 placed in flash region 2 with size 32.
2020-08-26T08:36:34.667Z DEBUG modem << SRAM regionDomainPermissions
2020-08-26T08:36:34.670Z DEBUG modem << 00 07 0x00000 0x10000 Securerwxl
2020-08-26T08:36:34.673Z DEBUG modem << 08 31 0x10000 0x40000 Non-Securerwxl
2020-08-26T08:36:34.677Z DEBUG modem << PeripheralDomainStatus
2020-08-26T08:36:34.679Z DEBUG modem << 00 NRF_P0               Non-SecureOK
2020-08-26T08:36:34.684Z DEBUG modem << 01 NRF_CLOCK            Non-SecureOK
2020-08-26T08:36:34.687Z DEBUG modem << 02 NRF_RTC0             Non-SecureOK
2020-08-26T08:36:34.690Z DEBUG modem << 03 NRF_RTC1             Non-SecureOK
2020-08-26T08:36:34.693Z DEBUG modem << 04 NRF_NVMC             Non-SecureOK
2020-08-26T08:36:34.697Z DEBUG modem << 05 NRF_UARTE1           Non-SecureOK
2020-08-26T08:36:34.700Z DEBUG modem << 06 NRF_UARTE2           SecureSKIP
2020-08-26T08:36:34.703Z DEBUG modem << 07 NRF_TWIM2            Non-SecureOK
2020-08-26T08:36:34.706Z DEBUG modem << 08 NRF_SPIM3            Non-SecureOK
2020-08-26T08:36:34.710Z DEBUG modem << 09 NRF_TIMER0           Non-SecureOK
2020-08-26T08:36:34.714Z DEBUG modem << 10 NRF_TIMER1           Non-SecureOK
2020-08-26T08:36:34.717Z DEBUG modem << 11 NRF_TIMER2           Non-SecureOK
2020-08-26T08:36:34.720Z DEBUG modem << 12 NRF_SAADC            Non-SecureOK
2020-08-26T08:36:34.723Z DEBUG modem << 13 NRF_PWM0             Non-SecureOK
2020-08-26T08:36:34.728Z DEBUG modem << 14 NRF_PWM1             Non-SecureOK
2020-08-26T08:36:34.732Z DEBUG modem << 15 NRF_PWM2             Non-SecureOK
2020-08-26T08:36:34.734Z DEBUG modem << 16 NRF_PWM3             Non-SecureOK
2020-08-26T08:36:34.737Z DEBUG modem << 17 NRF_WDT              Non-SecureOK
2020-08-26T08:36:34.740Z DEBUG modem << 18 NRF_IPC              Non-SecureOK
2020-08-26T08:36:34.744Z DEBUG modem << 19 NRF_VMC              Non-SecureOK
2020-08-26T08:36:34.748Z DEBUG modem << 20 NRF_FPU              Non-SecureOK
2020-08-26T08:36:34.751Z DEBUG modem << 21 NRF_EGU1             Non-SecureOK
2020-08-26T08:36:34.754Z DEBUG modem << 22 NRF_EGU2             Non-SecureOK
2020-08-26T08:36:34.758Z DEBUG modem << 23 NRF_DPPIC            Non-SecureOK
2020-08-26T08:36:34.761Z DEBUG modem << 24 NRF_GPIOTE1          Non-SecureOK
2020-08-26T08:36:34.765Z DEBUG modem << 25 NRF_REGULATORS       Non-SecureOK
2020-08-26T08:36:34.768Z DEBUG modem << SPM: NS image at 0x1c200
2020-08-26T08:36:34.770Z DEBUG modem << SPM: NS MSP at 0x2002f080
2020-08-26T08:36:34.772Z DEBUG modem << SPM: NS reset vector at 0x252f1
2020-08-26T08:36:34.775Z DEBUG modem << SPM: prepare to jump to Non-Secure image.
2020-08-26T08:36:34.974Z DEBUG modem << *** Booting Zephyr OS build v2.1.99-ncs1-1145-g13dc96f83bab  ***
2020-08-26T08:36:34.984Z DEBUG modem << [00:00:00.193,389] [0m<dbg> nrf9160_gps.setup: MAGPIO set: AT%XMAGPIO=1,0,0,1,1,1574,1577[0m
2020-08-26T08:36:34.992Z DEBUG modem << [00:00:00.202,239] [0m<dbg> nrf9160_gps.setup: COEX0 set: AT%XCOEX0=1,1,1570,1580[0m
2020-08-26T08:36:34.999Z DEBUG modem << [00:00:00.209,899] [0m<inf> asset_tracker: Asset tracker started[0m
2020-08-26T08:36:35.014Z DEBUG modem << [00:00:00.223,236] [0m<dbg> nrf_cloud_transport.nct_client_id_get: client_id = nrf-352656100395378[0m
2020-08-26T08:36:35.026Z DEBUG modem << [00:00:00.232,421] [0m<dbg> nrf_cloud_transport.nct_topics_populate: shadow_base_topic: $aws/things/nrf-352656100395378/shadow[0m
2020-08-26T08:36:35.036Z DEBUG modem << [00:00:00.244,018] [0m<dbg> nrf_cloud_transport.nct_topics_populate: accepted_topic: nrf-352656100395378/shadow/get/accepted[0m
2020-08-26T08:36:35.050Z DEBUG modem << [00:00:00.255,462] [0m<dbg> nrf_cloud_transport.nct_topics_populate: rejected_topic: $aws/things/nrf-352656100395378/shadow/get/rejected[0m
2020-08-26T08:36:35.062Z DEBUG modem << [00:00:00.267,974] [0m<dbg> nrf_cloud_transport.nct_topics_populate: update_delta_topic: $aws/things/nrf-352656100395378/shadow/update/delta[0m
2020-08-26T08:36:35.074Z DEBUG modem << [00:00:00.280,792] [0m<dbg> nrf_cloud_transport.nct_topics_populate: update_topic: $aws/things/nrf-352656100395378/shadow/update[0m
2020-08-26T08:36:35.086Z DEBUG modem << [00:00:00.292,602] [0m<dbg> nrf_cloud_transport.nct_topics_populate: shadow_get_topic: $aws/things/nrf-352656100395378/shadow/get[0m
2020-08-26T08:36:35.092Z DEBUG modem << [00:00:00.304,748] [0m<inf> asset_tracker: Connecting to LTE network. [0m
2020-08-26T08:36:35.100Z DEBUG modem << [00:00:00.311,462] [0m<inf> asset_tracker: This may take several minutes.[0m
2020-08-26T08:36:35.116Z DEBUG modem << [00:00:00.326,324] [0m<dbg> lte_lc.w_lte_lc_connect: Network mode: AT%XSYSTEMMODE=1,0,1,0[0m
2020-08-26T08:37:41.016Z DEBUG modem << +CEREG: 2,"FFFE","FFFFFFFF",7,0,0,"11100000","11100000"
2020-08-26T08:37:41.049Z DEBUG modem << [00:01:06.235,473] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 2[0m
2020-08-26T08:46:35.154Z DEBUG modem << [00:10:00.379,089] [0m<inf> lte_lc: Network connection attempt timed out[0m
2020-08-26T08:46:35.194Z DEBUG modem << +CEREG: 0,"FFFE","FFFFFFFF",7,0,0,"11100000","11100000"
2020-08-26T08:46:35.207Z DEBUG modem << [00:10:00.403,137] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 0[0m
2020-08-26T08:46:35.208Z DEBUG modem << [00:10:00.411,437] [0m<inf> lte_lc: Using fallback network mode[0m
2020-08-26T08:46:35.209Z DEBUG modem << [00:10:00.417,541] [0m<dbg> lte_lc.w_lte_lc_connect: Network mode: AT%XSYSTEMMODE=0,1,1,0[0m
2020-08-26T08:47:51.459Z DEBUG modem << +CEREG: 2,"0064","0E78A75B",9,0,0,"11100000","11100000"
2020-08-26T08:47:51.492Z DEBUG modem << [00:11:16.692,565] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 2[0m
2020-08-26T08:47:52.521Z DEBUG modem << +CEREG: 4,"0064","0E78A75B",9,0,15,"11100000","11100000"
2020-08-26T08:47:52.553Z DEBUG modem << [00:11:17.755,828] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 4[0m
2020-08-26T08:47:52.808Z DEBUG modem << +CEREG: 4,"FFFE","FFFFFFFF",9,0,15,"11100000","11100000"
2020-08-26T08:47:52.842Z DEBUG modem << [00:11:18.042,236] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 4[0m
2020-08-26T08:47:54.089Z DEBUG modem << +CEREG: 4,"0064","0E78A75B",9,0,15,"11100000","11100000"
2020-08-26T08:47:54.123Z DEBUG modem << [00:11:19.323,577] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 4[0m

Another colleague has a nrf9160 as well and he got it to work and transmit data, so it is not a sim problem, since we live in the same city(Cluj-Napoca), and the coverage in Romania is covered by Orange.

I have tried reinstalling drivers, going through the process of updating the framework multiple times, setting the apn manually for ibasis, even using the nbiot app even though there is no coverage for that, but as a reassurance.

Whenever the app is at the stage 3(where it has signal, but no network), the %XMONITOR command returns 4(unknown), otherwise 0.

[Didrik Rokhaug]

Hi.

Could you try to use the at_client sample, send the following commands, wait for 5-10 minutes (at least, though if nothing has happened by then, waiting longer will probably not help), and send me the log?

AT+CGMR

AT%XSYSTEMMODE=1,0,0,0

AT+CEREG=5

AT+CNEC=24

AT+CMEE=1

AT%CESQ=1

AT+CSCON=1

AT%XBANDLOCK?

AT+CFUN=1

 

Another colleague has a nrf9160 as well and he got it to work and transmit data, so it is not a sim problem, since we live in the same city(Cluj-Napoca), and the coverage in Romania is covered by Orange.

 Did he use the same SIM, or a different SIM?

Best regards,

Didrik

[Alex Sabadus]

Hello,

I've entered the commands in the LTE Termnal with the at_client sample installed and here is the result of the run(i need to mention that the UICC was off)

Fullscreen log2.txt Download

2020-08-28T08:03:21.373Z INFO Application data folder: C:\Users\alex.sabadus\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor
2020-08-28T08:03:21.421Z DEBUG App pc-nrfconnect-linkmonitor v1.1.6 official
2020-08-28T08:03:21.421Z DEBUG App path: C:\Users\alex.sabadus\.nrfconnect-apps\node_modules\pc-nrfconnect-linkmonitor
2020-08-28T08:03:21.422Z DEBUG nRFConnect 3.4.2 is supported by the app (^3.2.0)
2020-08-28T08:03:21.422Z DEBUG nRFConnect path: C:\Users\alex.sabadus\AppData\Local\Programs\nrfconnect\resources\app.asar
2020-08-28T08:03:21.422Z DEBUG HomeDir: C:\Users\alex.sabadus
2020-08-28T08:03:21.422Z DEBUG TmpDir: C:\Users\ALEX~1.SAB\AppData\Local\Temp
2020-08-28T08:03:21.429Z VERBOSE Could not fetch serial number for serial port at COM4
2020-08-28T08:03:21.429Z VERBOSE Could not fetch serial number for serial port at COM3
2020-08-28T08:03:27.202Z INFO Modem port is opened
2020-08-28T08:03:32.480Z DEBUG modem << *** Booting Zephyr OS build v2.1.99-ncs1-1145-g13dc96f83bab  ***
2020-08-28T08:03:32.532Z DEBUG modem << [00:00:00.006,744] [0m<inf> mcuboot: Starting bootloader[0m
2020-08-28T08:03:32.537Z DEBUG modem << [00:00:00.015,014] [0m<inf> mcuboot: Primary image: magic=unset, swap_type=0x1, copy_done=0x3, image_ok=0x3[0m
2020-08-28T08:03:32.539Z DEBUG modem << [00:00:00.028,045] [0m<inf> mcuboot: Boot source: none[0m
2020-08-28T08:03:32.542Z DEBUG modem << [00:00:00.035,156] [0m<inf> mcuboot: Swap type: none[0m
2020-08-28T08:03:32.564Z DEBUG modem << *** Booting Zephyr OS build v2.1.99-ncs1-1145-g13dc96f83bab  ***
2020-08-28T08:03:32.579Z DEBUG modem << [00:00:00.006,744] [0m<inf> mcuboot: Starting bootloader[0m
2020-08-28T08:03:32.582Z DEBUG modem << [00:00:00.015,014] [0m<inf> mcuboot: Primary image: magic=unset, swap_type=0x1, copy_done=0x3, image_ok=0x3[0m
2020-08-28T08:03:32.585Z DEBUG modem << [00:00:00.028,076] [0m<inf> mcuboot: Boot source: none[0m
2020-08-28T08:03:32.590Z DEBUG modem << [00:00:00.035,156] [0m<inf> mcuboot: Swap type: none[0m
2020-08-28T08:03:32.801Z DEBUG modem << [00:00:00.306,335] [0m<inf> mcuboot: Bootloader chainload address offset: 0x10000[0m
2020-08-28T08:03:32.813Z DEBUG modem << [00:00:00.316,406] [0m<inf> mcuboot: Jumping to the first image slot[0m
2020-08-28T08:03:32.820Z DEBUG modem << *** Booting Zephyr OS build v2.1.99-ncs1-1145-g13dc96f83bab  ***
2020-08-28T08:03:32.824Z DEBUG modem << Flash regionsDomainPermissions
2020-08-28T08:03:32.833Z DEBUG modem << 00 02 0x00000 0x18000 Securerwxl
2020-08-28T08:03:32.850Z DEBUG modem << 03 31 0x18000 0x100000 Non-Securerwxl
2020-08-28T08:03:32.855Z DEBUG modem << Non-secure callable region 0 placed in flash region 2 with size 32.
2020-08-28T08:03:32.999Z DEBUG modem << SRAM regionDomainPermissions
2020-08-28T08:03:33.012Z DEBUG modem << 00 07 0x00000 0x10000 Securerwxl
2020-08-28T08:03:33.019Z DEBUG modem << 08 31 0x10000 0x40000 Non-Securerwxl
2020-08-28T08:03:33.022Z DEBUG modem << PeripheralDomainStatus
2020-08-28T08:03:33.024Z DEBUG modem << 00 NRF_P0               Non-SecureOK
2020-08-28T08:03:33.028Z DEBUG modem << 01 NRF_CLOCK            Non-SecureOK
2020-08-28T08:03:33.031Z DEBUG modem << 02 NRF_RTC0             Non-SecureOK
2020-08-28T08:03:33.034Z DEBUG modem << 03 NRF_RTC1             Non-SecureOK
2020-08-28T08:03:33.037Z DEBUG modem << 04 NRF_NVMC             Non-SecureOK
2020-08-28T08:03:33.040Z DEBUG modem << 05 NRF_UARTE1           Non-SecureOK
2020-08-28T08:03:33.043Z DEBUG modem << 06 NRF_UARTE2           SecureSKIP
2020-08-28T08:03:33.054Z DEBUG modem << 07 NRF_TWIM2            Non-SecureOK
2020-08-28T08:03:33.056Z DEBUG modem << 08 NRF_SPIM3            Non-SecureOK
2020-08-28T08:03:33.058Z DEBUG modem << 09 NRF_TIMER0           Non-SecureOK
2020-08-28T08:03:33.059Z DEBUG modem << 10 NRF_TIMER1           Non-SecureOK
2020-08-28T08:03:33.061Z DEBUG modem << 11 NRF_TIMER2           Non-SecureOK
2020-08-28T08:03:33.063Z DEBUG modem << 12 NRF_SAADC            Non-SecureOK
2020-08-28T08:03:33.065Z DEBUG modem << 13 NRF_PWM0             Non-SecureOK
2020-08-28T08:03:33.067Z DEBUG modem << 14 NRF_PWM1             Non-SecureOK
2020-08-28T08:03:33.078Z DEBUG modem << 15 NRF_PWM2             Non-SecureOK
2020-08-28T08:03:33.080Z DEBUG modem << 16 NRF_PWM3             Non-SecureOK
2020-08-28T08:03:33.081Z DEBUG modem << 17 NRF_WDT              Non-SecureOK
2020-08-28T08:03:33.083Z DEBUG modem << 18 NRF_IPC              Non-SecureOK
2020-08-28T08:03:33.084Z DEBUG modem << 19 NRF_VMC              Non-SecureOK
2020-08-28T08:03:33.087Z DEBUG modem << 20 NRF_FPU              Non-SecureOK
2020-08-28T08:03:33.089Z DEBUG modem << 21 NRF_EGU1             Non-SecureOK
2020-08-28T08:03:33.095Z DEBUG modem << 22 NRF_EGU2             Non-SecureOK
2020-08-28T08:03:33.096Z DEBUG modem << 23 NRF_DPPIC            Non-SecureOK
2020-08-28T08:03:33.099Z DEBUG modem << 24 NRF_GPIOTE1          Non-SecureOK
2020-08-28T08:03:33.100Z DEBUG modem << 25 NRF_REGULATORS       Non-SecureOK
2020-08-28T08:03:33.102Z DEBUG modem << SPM: NS image at 0x1c200
2020-08-28T08:03:33.103Z DEBUG modem << SPM: NS MSP at 0x20027058
2020-08-28T08:03:33.104Z DEBUG modem << SPM: NS reset vector at 0x1d8ad
2020-08-28T08:03:33.111Z DEBUG modem << SPM: prepare to jump to Non-Secure image.
2020-08-28T08:03:33.302Z DEBUG modem << *** Booting Zephyr OS build v2.1.99-ncs1-1145-g13dc96f83bab  ***
2020-08-28T08:03:33.316Z DEBUG modem << The AT host sample started
2020-08-28T08:03:37.682Z DEBUG modem >> AT+CGMR
2020-08-28T08:03:37.698Z DEBUG modem << mfw_nrf9160_1.2.0
2020-08-28T08:03:37.699Z DEBUG modem << OK
2020-08-28T08:03:42.917Z DEBUG modem >> AT%XSYSTEMMODE=1,0,0,0
2020-08-28T08:03:42.933Z DEBUG modem << OK
2020-08-28T08:03:46.919Z DEBUG modem >> AT+CEREG=5
2020-08-28T08:03:46.933Z DEBUG modem << OK
2020-08-28T08:03:52.025Z DEBUG modem >> AT+CNEC=24
2020-08-28T08:03:52.038Z DEBUG modem << OK
2020-08-28T08:03:56.453Z DEBUG modem >> AT+CMEE=1
2020-08-28T08:03:56.466Z DEBUG modem << OK
2020-08-28T08:04:01.688Z DEBUG modem >> AT%CESQ=1
2020-08-28T08:04:01.702Z DEBUG modem << OK
2020-08-28T08:04:06.025Z DEBUG modem >> AT+CSCON=1
2020-08-28T08:04:06.038Z DEBUG modem << OK
2020-08-28T08:04:11.554Z DEBUG modem >> AT%XBANDLOCK?
2020-08-28T08:04:11.568Z DEBUG modem << %XBANDLOCK: "",""
2020-08-28T08:04:11.573Z DEBUG modem << OK
2020-08-28T08:04:17.615Z DEBUG modem >> AT+CFUN=1
2020-08-28T08:04:17.660Z DEBUG modem << OK
2020-08-28T08:04:20.067Z DEBUG modem >> AT+CFUN?
2020-08-28T08:04:20.072Z DEBUG modem << +CFUN: 1
2020-08-28T08:04:20.084Z DEBUG modem << OK
2020-08-28T08:05:24.567Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-28T08:05:24.605Z DEBUG modem << +CEREG: 2,"FFFE","FFFFFFFF",7,0,0,"11100000","11100000"
2020-08-28T08:06:03.135Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-28T08:06:42.174Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-28T08:07:34.883Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-28T08:09:25.680Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-28T08:10:34.523Z DEBUG modem << %CESQ: 255,0,255,0

Regards to the SIM my colleague used, it was a different SIM but from the same provider ibasis.

P.S.

I also managed to get a hold of the nrf9160 that my colleague , but yields the same results as mine for the lte-m sample, the same 4 steps i described at the start of the thread. Here is an log account of a run i had where i started it and left it alone for some 10 minutes.

Fullscreen log3.txt Download

2020-08-28T08:14:43.924Z INFO Application data folder: C:\Users\alex.sabadus\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor
2020-08-28T08:14:43.975Z DEBUG App pc-nrfconnect-linkmonitor v1.1.6 official
2020-08-28T08:14:43.975Z DEBUG App path: C:\Users\alex.sabadus\.nrfconnect-apps\node_modules\pc-nrfconnect-linkmonitor
2020-08-28T08:14:43.975Z DEBUG nRFConnect 3.4.2 is supported by the app (^3.2.0)
2020-08-28T08:14:43.976Z DEBUG nRFConnect path: C:\Users\alex.sabadus\AppData\Local\Programs\nrfconnect\resources\app.asar
2020-08-28T08:14:43.976Z DEBUG HomeDir: C:\Users\alex.sabadus
2020-08-28T08:14:43.976Z DEBUG TmpDir: C:\Users\ALEX~1.SAB\AppData\Local\Temp
2020-08-28T08:14:43.983Z VERBOSE Could not fetch serial number for serial port at COM4
2020-08-28T08:14:43.983Z VERBOSE Could not fetch serial number for serial port at COM3
2020-08-28T08:15:14.608Z INFO Modem port is opened
2020-08-28T08:15:14.613Z DEBUG modem >> AT+CFUN?
2020-08-28T08:15:14.633Z DEBUG modem << +CFUN: 1
2020-08-28T08:15:14.637Z DEBUG modem << OK
2020-08-28T08:15:14.655Z DEBUG modem >> AT+CGSN=1
2020-08-28T08:15:14.662Z DEBUG modem << +CGSN: "352656100392763"
2020-08-28T08:15:14.664Z DEBUG modem << OK
2020-08-28T08:15:14.668Z DEBUG modem >> AT+CGMI
2020-08-28T08:15:14.674Z DEBUG modem << Nordic Semiconductor ASA
2020-08-28T08:15:14.676Z DEBUG modem << OK
2020-08-28T08:15:14.679Z DEBUG modem >> AT+CGMM
2020-08-28T08:15:14.689Z DEBUG modem << nRF9160-SICA
2020-08-28T08:15:14.690Z DEBUG modem << OK
2020-08-28T08:15:14.693Z DEBUG modem >> AT+CGMR
2020-08-28T08:15:14.699Z DEBUG modem << mfw_nrf9160_1.2.0
2020-08-28T08:15:14.701Z DEBUG modem << OK
2020-08-28T08:15:14.704Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.2.0] SerNr: 352656100392763
2020-08-28T08:15:14.705Z DEBUG modem >> AT+CEMODE?
2020-08-28T08:15:14.710Z DEBUG modem << +CEMODE: 2
2020-08-28T08:15:14.712Z DEBUG modem << OK
2020-08-28T08:15:14.722Z DEBUG modem >> AT%XCBAND=?
2020-08-28T08:15:14.732Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,17,18,19,20,25,26,28,66)
2020-08-28T08:15:14.736Z DEBUG modem << OK
2020-08-28T08:15:14.744Z DEBUG modem >> AT+CMEE?
2020-08-28T08:15:14.751Z DEBUG modem << +CMEE: 0
2020-08-28T08:15:14.753Z DEBUG modem << OK
2020-08-28T08:15:14.757Z DEBUG modem >> AT+CMEE=1
2020-08-28T08:15:14.762Z DEBUG modem << OK
2020-08-28T08:15:14.766Z DEBUG modem >> AT+CNEC?
2020-08-28T08:15:14.772Z DEBUG modem << +CNEC: 0
2020-08-28T08:15:14.773Z DEBUG modem << OK
2020-08-28T08:15:14.777Z DEBUG modem >> AT+CNEC=24
2020-08-28T08:15:14.782Z DEBUG modem << OK
2020-08-28T08:15:14.788Z DEBUG modem >> AT+CGEREP?
2020-08-28T08:15:14.794Z DEBUG modem << +CGEREP: 0,0
2020-08-28T08:15:14.796Z DEBUG modem << OK
2020-08-28T08:15:14.801Z DEBUG modem >> AT+CGDCONT?
2020-08-28T08:15:14.806Z DEBUG modem << OK
2020-08-28T08:15:14.809Z DEBUG modem >> AT+CGACT?
2020-08-28T08:15:14.817Z DEBUG modem << OK
2020-08-28T08:15:14.823Z DEBUG modem >> AT+CGEREP=1
2020-08-28T08:15:14.828Z DEBUG modem << OK
2020-08-28T08:15:14.837Z DEBUG modem >> AT+CIND=1,1,1
2020-08-28T08:15:14.842Z DEBUG modem << OK
2020-08-28T08:15:14.848Z DEBUG modem >> AT+CEREG=2
2020-08-28T08:15:14.853Z DEBUG modem << OK
2020-08-28T08:15:14.856Z DEBUG modem >> AT+CEREG?
2020-08-28T08:15:14.865Z DEBUG modem << +CEREG: 2,4,"FFFE","FFFFFFFF",7
2020-08-28T08:15:14.868Z DEBUG modem << OK
2020-08-28T08:15:14.874Z DEBUG modem >> AT%CESQ=1
2020-08-28T08:15:14.878Z DEBUG modem << OK
2020-08-28T08:15:14.884Z DEBUG modem >> AT+CESQ
2020-08-28T08:15:14.890Z DEBUG modem << +CESQ: 99,99,255,255,255,255
2020-08-28T08:15:14.891Z DEBUG modem << OK
2020-08-28T08:15:14.900Z DEBUG modem >> AT%XSIM=1
2020-08-28T08:15:14.904Z DEBUG modem << OK
2020-08-28T08:15:14.907Z DEBUG modem >> AT%XSIM?
2020-08-28T08:15:14.911Z DEBUG modem << %XSIM: 1
2020-08-28T08:15:14.912Z DEBUG modem << OK
2020-08-28T08:15:14.921Z DEBUG modem >> AT+CPIN?
2020-08-28T08:15:14.926Z DEBUG modem << +CPIN: READY
2020-08-28T08:15:14.927Z DEBUG modem << OK
2020-08-28T08:15:14.937Z DEBUG modem >> AT+CPINR="SIM PIN"
2020-08-28T08:15:14.949Z DEBUG modem << +CPINR: "SIM PIN",3
2020-08-28T08:15:14.950Z DEBUG modem << OK
2020-08-28T08:15:14.955Z DEBUG modem >> AT+CIMI
2020-08-28T08:15:14.959Z DEBUG modem << 204080813518726
2020-08-28T08:15:14.961Z DEBUG modem << 
2020-08-28T08:15:14.963Z DEBUG modem << OK
2020-08-28T08:15:14.964Z INFO IMSIdentity: 204080813518726
2020-08-28T08:16:13.206Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-28T08:16:13.226Z DEBUG modem << +CEREG: 2,"FFFE","FFFFFFFF",7
2020-08-28T08:16:13.238Z DEBUG modem << [00:01:01.974,609] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 2[0m
2020-08-28T08:16:29.863Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-28T08:17:09.383Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-28T08:17:56.974Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-28T08:19:34.895Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-28T08:20:21.470Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-28T08:21:27.112Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-28T08:22:32.794Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-28T08:24:11.815Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-28T08:24:58.406Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-28T08:25:11.595Z DEBUG modem << [00:10:00.377,746] [0m<inf> lte_lc: Network connection attempt timed out[0m
2020-08-28T08:25:11.614Z DEBUG modem << %XSIM: 0
2020-08-28T08:25:11.620Z DEBUG modem << [00:10:00.402,587] [0m<inf> lte_lc: Using fallback network mode[0m
2020-08-28T08:25:11.628Z DEBUG modem << [00:10:00.408,660] [0m<dbg> lte_lc.w_lte_lc_connect: Network mode: AT%XSYSTEMMODE=0,1,1,0[0m
2020-08-28T08:25:12.818Z DEBUG modem << %XSIM: 1
2020-08-28T08:25:13.597Z DEBUG modem >> AT+CPIN?
2020-08-28T08:25:13.602Z DEBUG modem << +CPIN: READY
2020-08-28T08:25:13.603Z DEBUG modem << OK
2020-08-28T08:25:14.598Z DEBUG modem >> AT+CPINR="SIM PIN"
2020-08-28T08:25:14.616Z DEBUG modem << +CPINR: "SIM PIN",3
2020-08-28T08:25:14.618Z DEBUG modem << OK
2020-08-28T08:25:15.597Z DEBUG modem >> AT+CIMI
2020-08-28T08:25:15.606Z DEBUG modem << 204080813518726
2020-08-28T08:25:15.609Z DEBUG modem << OK
2020-08-28T08:25:15.611Z INFO IMSIdentity: 204080813518726
2020-08-28T08:27:12.401Z DEBUG modem << %CESQ: 60,3,18,2
2020-08-28T08:27:12.428Z DEBUG modem << +CEREG: 2,"0064","0E78A75B",9
2020-08-28T08:27:12.439Z DEBUG modem << [00:12:01.197,509] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 2[0m
2020-08-28T08:27:12.848Z DEBUG modem << +CNEC_EMM: 15
2020-08-28T08:27:12.880Z DEBUG modem << [00:12:01.640,258] [1;31m<err> lte_lc: Could not parse AT+CEREG response, error: -11[0m
2020-08-28T08:27:12.882Z DEBUG modem << [00:12:01.648,193] [1;31m<err> lte_lc: Could not get network registration status[0m
2020-08-28T08:27:12.885Z DEBUG modem << +CEREG: 4,"0064","0E78A75B",9
2020-08-28T08:27:12.899Z DEBUG modem << [00:12:01.658,660] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 4[0m
2020-08-28T08:27:13.111Z DEBUG modem << %CESQ: 255,0,255,0
2020-08-28T08:27:13.137Z DEBUG modem << +CEREG: 4,"FFFE","FFFFFFFF",9
2020-08-28T08:27:13.146Z DEBUG modem << [00:12:01.907,135] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 4[0m
2020-08-28T08:27:14.392Z DEBUG modem << %CESQ: 59,2,20,2
2020-08-28T08:27:14.419Z DEBUG modem << +CEREG: 4,"0064","0E78A75B",9
2020-08-28T08:27:14.432Z DEBUG modem << [00:12:03.188,293] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 4[0m
2020-08-28T08:27:48.538Z DEBUG modem << %CESQ: 59,2,25,3
2020-08-28T08:29:07.899Z DEBUG modem << %CESQ: 59,2,19,2
2020-08-28T08:30:09.341Z DEBUG modem << %CESQ: 59,2,24,3
2020-08-28T08:30:57.982Z DEBUG modem << %CESQ: 59,2,18,2

In this case, would the problem be that in my location there is no signal, and in his it manages to register to a network?

[Didrik Rokhaug]

Looking at the asset_tracker logs (2020-08-12T09_12_35.302Z-log.txt), the device is able to connect to a network:

2020-08-12T09:32:14.951Z DEBUG modem << +CEREG: 5,"3EE7","0168DB02",7,,,"11100000","11100000"
2020-08-12T09:32:16.928Z DEBUG modem << [00:00:02.714,202] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 5[0m
2020-08-12T09:32:16.985Z DEBUG modem << [00:00:02.722,412] [0m<inf> asset_tracker: Connected to LTE network[0m

The problem occurs later, when it tries to connect to nRF Cloud:

2020-08-12T09:32:17.021Z DEBUG modem << [00:00:03.035,675] [0m<dbg> nrf_cloud_transport.nct_connect: IPv4 Address 0x7321dd03[0m
2020-08-12T09:32:17.058Z DEBUG modem << [00:00:03.043,579] [0m<dbg> nrf_cloud_transport.nct_mqtt_connect: mqtt_connect requesting persistent session[0m
2020-08-12T09:32:17.093Z DEBUG modem << [00:00:08.757,598] [1;31m<err> asset_tracker: Socket error: POLLHUP[0m
2020-08-12T09:32:17.129Z DEBUG modem << [00:00:08.764,007] [1;31m<err> asset_tracker: Connection was closed by the cloud.[0m

This is typically due to wrong certificates or device ID. My guess in this case is the latter, due to the timing of the POLLHUP. It is important that the device is provisioned with certificates that matches the device ID of the device (nrf-<IMEI>). In other workds, certificates for nRF Cloud can not be shared between devices.

You can follow this guide to get new nRF Cloud certificates: https://infocenter.nordicsemi.com/index.jsp?topic=%2Fug_nrf91_dk_gsg%2FUG%2Fnrf91_DK_gsg%2Fupdating_certificates.html

Looking at the at_client log (2020-08-11T07_06_39.657Z-log.txt), the device finds a cell, and tries to connect to it:

2020-08-11T07:06:50.087Z DEBUG modem << +CEREG: 2,2,"3EE7","0168DB02",7

But it failes due to a UICC (SIM card) failure, which leads to the device stopping searching:

2020-08-11T07:07:51.049Z DEBUG modem << +CEREG: 90
2020-08-11T07:07:51.071Z DEBUG modem << [00:02:45.194,641] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 90[0m
2020-08-11T07:07:51.074Z DEBUG modem << +CEREG: 0,"3EE7","0168DB02",7
2020-08-11T07:07:51.080Z DEBUG modem << [00:02:45.205,718] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 0[0m
2020-08-11T07:07:51.083Z DEBUG modem << %XSIM: 0

Was the SIM card removed from the device, or somthing similar?

[Alex Sabadus]

The SIM  was not removed at any point during the runs.

And in the case of the certificates, i checked the IMEI of the .cert file and the one written on the back of the board and they match, I also tried updating the certificate, but to no effect.

I gave my colleague both devices so he may try again with both this time. I shall come back with any updates on that matter.

P.S.

Here is the last log from him, this time it got to the point to connecting to nrf cloud

Fullscreen working log.txt Download

2020-09-09T12:12:03.217Z INFO Application data folder: C:\Users\adrian.pop\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor
2020-09-09T12:12:03.247Z DEBUG App pc-nrfconnect-linkmonitor v1.1.6 official
2020-09-09T12:12:03.248Z DEBUG App path: C:\Users\adrian.pop\.nrfconnect-apps\node_modules\pc-nrfconnect-linkmonitor
2020-09-09T12:12:03.250Z DEBUG nRFConnect 3.4.2 is supported by the app (^3.2.0)
2020-09-09T12:12:03.250Z DEBUG nRFConnect path: C:\Users\adrian.pop\AppData\Local\Programs\nrfconnect\resources\app.asar
2020-09-09T12:12:03.250Z DEBUG HomeDir: C:\Users\adrian.pop
2020-09-09T12:12:03.250Z DEBUG TmpDir: C:\Users\adrian.pop\AppData\Local\Temp
2020-09-09T12:12:03.255Z VERBOSE Could not fetch serial number for serial port at COM8
2020-09-09T12:12:03.255Z VERBOSE Could not fetch serial number for serial port at COM7
2020-09-09T12:12:03.255Z VERBOSE Could not fetch serial number for serial port at COM3
2020-09-09T12:12:13.036Z INFO Modem port is opened
2020-09-09T12:12:13.042Z DEBUG modem >> AT+CFUN?
2020-09-09T12:12:13.049Z DEBUG modem << +CFUN: 1
2020-09-09T12:12:13.051Z DEBUG modem << OK
2020-09-09T12:12:13.088Z DEBUG modem >> AT+CGSN=1
2020-09-09T12:12:13.094Z DEBUG modem << +CGSN: "352656100395378"
2020-09-09T12:12:13.096Z DEBUG modem << OK
2020-09-09T12:12:13.100Z DEBUG modem >> AT+CGMI
2020-09-09T12:12:13.106Z DEBUG modem << Nordic Semiconductor ASA
2020-09-09T12:12:13.112Z DEBUG modem << OK
2020-09-09T12:12:13.115Z DEBUG modem >> AT+CGMM
2020-09-09T12:12:13.120Z DEBUG modem << nRF9160-SICA
2020-09-09T12:12:13.125Z DEBUG modem << OK
2020-09-09T12:12:13.128Z DEBUG modem >> AT+CGMR
2020-09-09T12:12:13.133Z DEBUG modem << mfw_nrf9160_1.2.0
2020-09-09T12:12:13.135Z DEBUG modem << OK
2020-09-09T12:12:13.136Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.2.0] SerNr: 352656100395378
2020-09-09T12:12:13.138Z DEBUG modem >> AT+CEMODE?
2020-09-09T12:12:13.144Z DEBUG modem << +CEMODE: 2
2020-09-09T12:12:13.146Z DEBUG modem << OK
2020-09-09T12:12:13.153Z DEBUG modem >> AT%XCBAND=?
2020-09-09T12:12:13.162Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,17,18,19,20,25,26,28,66)
2020-09-09T12:12:13.165Z DEBUG modem << OK
2020-09-09T12:12:13.171Z DEBUG modem >> AT+CMEE?
2020-09-09T12:12:13.179Z DEBUG modem << +CMEE: 0
2020-09-09T12:12:13.180Z DEBUG modem << OK
2020-09-09T12:12:13.183Z DEBUG modem >> AT+CMEE=1
2020-09-09T12:12:13.189Z DEBUG modem << OK
2020-09-09T12:12:13.193Z DEBUG modem >> AT+CNEC?
2020-09-09T12:12:13.198Z DEBUG modem << +CNEC: 0
2020-09-09T12:12:13.199Z DEBUG modem << OK
2020-09-09T12:12:13.202Z DEBUG modem >> AT+CNEC=24
2020-09-09T12:12:13.209Z DEBUG modem << OK
2020-09-09T12:12:13.211Z DEBUG modem >> AT+CGEREP?
2020-09-09T12:12:13.218Z DEBUG modem << +CGEREP: 0,0
2020-09-09T12:12:13.219Z DEBUG modem << OK
2020-09-09T12:12:13.228Z DEBUG modem >> AT+CGDCONT?
2020-09-09T12:12:13.232Z DEBUG modem << OK
2020-09-09T12:12:13.235Z DEBUG modem >> AT+CGACT?
2020-09-09T12:12:13.245Z DEBUG modem << OK
2020-09-09T12:12:13.248Z DEBUG modem >> AT+CGEREP=1
2020-09-09T12:12:13.253Z DEBUG modem << OK
2020-09-09T12:12:13.259Z DEBUG modem >> AT+CIND=1,1,1
2020-09-09T12:12:13.264Z DEBUG modem << OK
2020-09-09T12:12:13.266Z DEBUG modem >> AT+CEREG=2
2020-09-09T12:12:13.272Z DEBUG modem << OK
2020-09-09T12:12:13.278Z DEBUG modem >> AT+CEREG?
2020-09-09T12:12:13.286Z DEBUG modem << +CEREG: 2,4,"FFFE","FFFFFFFF",7
2020-09-09T12:12:13.287Z DEBUG modem << OK
2020-09-09T12:12:13.294Z DEBUG modem >> AT%CESQ=1
2020-09-09T12:12:13.299Z DEBUG modem << OK
2020-09-09T12:12:13.303Z DEBUG modem >> AT+CESQ
2020-09-09T12:12:13.311Z DEBUG modem << +CESQ: 99,99,255,255,255,255
2020-09-09T12:12:13.312Z DEBUG modem << OK
2020-09-09T12:12:13.316Z DEBUG modem >> AT%XSIM=1
2020-09-09T12:12:13.320Z DEBUG modem << OK
2020-09-09T12:12:13.326Z DEBUG modem >> AT%XSIM?
2020-09-09T12:12:13.331Z DEBUG modem << %XSIM: 1
2020-09-09T12:12:13.332Z DEBUG modem << OK
2020-09-09T12:12:13.336Z DEBUG modem >> AT+CPIN?
2020-09-09T12:12:13.345Z DEBUG modem << +CPIN: READY
2020-09-09T12:12:13.346Z DEBUG modem << OK
2020-09-09T12:12:13.353Z DEBUG modem >> AT+CPINR="SIM PIN"
2020-09-09T12:12:13.364Z DEBUG modem << +CPINR: "SIM PIN",3
2020-09-09T12:12:13.365Z DEBUG modem << OK
2020-09-09T12:12:13.369Z DEBUG modem >> AT+CIMI
2020-09-09T12:12:13.378Z DEBUG modem << 204080813518725
2020-09-09T12:12:13.379Z DEBUG modem << OK
2020-09-09T12:12:13.380Z INFO IMSIdentity: 204080813518725
2020-09-09T12:12:19.176Z DEBUG modem >> AT+CFUN?
2020-09-09T12:12:19.183Z DEBUG modem << +CFUN: 1
2020-09-09T12:12:19.188Z DEBUG modem << OK
2020-09-09T12:12:19.189Z DEBUG modem >> AT+CGSN=1
2020-09-09T12:12:19.198Z DEBUG modem << +CGSN: "352656100395378"
2020-09-09T12:12:19.199Z DEBUG modem << OK
2020-09-09T12:12:19.201Z DEBUG modem >> AT+CGMI
2020-09-09T12:12:19.207Z DEBUG modem << Nordic Semiconductor ASA
2020-09-09T12:12:19.208Z DEBUG modem << 
2020-09-09T12:12:19.209Z DEBUG modem << OK
2020-09-09T12:12:19.211Z DEBUG modem >> AT+CGMM
2020-09-09T12:12:19.219Z DEBUG modem << nRF9160-SICA
2020-09-09T12:12:19.222Z DEBUG modem << OK
2020-09-09T12:12:19.225Z DEBUG modem >> AT+CGMR
2020-09-09T12:12:19.233Z DEBUG modem << mfw_nrf9160_1.2.0
2020-09-09T12:12:19.234Z DEBUG modem << OK
2020-09-09T12:12:19.235Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.2.0] SerNr: 352656100395378
2020-09-09T12:12:19.237Z DEBUG modem >> AT+CEMODE?
2020-09-09T12:12:19.241Z DEBUG modem << +CEMODE: 2
2020-09-09T12:12:19.243Z DEBUG modem << OK
2020-09-09T12:12:19.250Z DEBUG modem >> AT%XCBAND=?
2020-09-09T12:12:19.258Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,17,18,19,20,25,26,28,66)
2020-09-09T12:12:19.259Z DEBUG modem << OK
2020-09-09T12:12:19.270Z DEBUG modem >> AT+CMEE?
2020-09-09T12:12:19.274Z DEBUG modem << +CMEE: 1
2020-09-09T12:12:19.275Z DEBUG modem << OK
2020-09-09T12:12:19.278Z DEBUG modem >> AT+CNEC?
2020-09-09T12:12:19.285Z DEBUG modem << +CNEC: 24
2020-09-09T12:12:19.288Z DEBUG modem << OK
2020-09-09T12:12:19.292Z DEBUG modem >> AT+CGEREP?
2020-09-09T12:12:19.299Z DEBUG modem << +CGEREP: 1,0
2020-09-09T12:12:19.301Z DEBUG modem << OK
2020-09-09T12:12:19.305Z DEBUG modem >> AT+CIND=1,1,1
2020-09-09T12:12:19.309Z DEBUG modem << OK
2020-09-09T12:12:19.316Z DEBUG modem >> AT+CEREG=2
2020-09-09T12:12:19.320Z DEBUG modem << OK
2020-09-09T12:12:19.323Z DEBUG modem >> AT+CEREG?
2020-09-09T12:12:19.333Z DEBUG modem << +CEREG: 2,4,"FFFE","FFFFFFFF",7
2020-09-09T12:12:19.334Z DEBUG modem << OK
2020-09-09T12:12:19.337Z DEBUG modem >> AT%CESQ=1
2020-09-09T12:12:19.342Z DEBUG modem << OK
2020-09-09T12:12:19.345Z DEBUG modem >> AT+CESQ
2020-09-09T12:12:19.351Z DEBUG modem << +CESQ: 99,99,255,255,255,255
2020-09-09T12:12:19.353Z DEBUG modem << OK
2020-09-09T12:12:19.355Z DEBUG modem >> AT%XSIM=1
2020-09-09T12:12:19.359Z DEBUG modem << OK
2020-09-09T12:12:19.366Z DEBUG modem >> AT%XSIM?
2020-09-09T12:12:19.370Z DEBUG modem << %XSIM: 1
2020-09-09T12:12:19.371Z DEBUG modem << 
2020-09-09T12:12:19.372Z DEBUG modem << OK
2020-09-09T12:12:19.375Z DEBUG modem >> AT+CPIN?
2020-09-09T12:12:19.384Z DEBUG modem << +CPIN: READY
2020-09-09T12:12:19.385Z DEBUG modem << OK
2020-09-09T12:12:19.388Z DEBUG modem >> AT+CPINR="SIM PIN"
2020-09-09T12:12:19.400Z DEBUG modem << +CPINR: "SIM PIN",3
2020-09-09T12:12:19.401Z DEBUG modem << OK
2020-09-09T12:12:19.405Z DEBUG modem >> AT+CIMI
2020-09-09T12:12:19.409Z DEBUG modem << 204080813518725
2020-09-09T12:12:19.410Z DEBUG modem << OK
2020-09-09T12:12:19.411Z INFO IMSIdentity: 204080813518725
2020-09-09T12:12:25.877Z DEBUG modem << %CESQ: 45,2,7,1
2020-09-09T12:12:25.885Z DEBUG modem << +CEREG: 2,"3EE7","016ECB02",7
2020-09-09T12:12:25.889Z DEBUG modem << [00:00:33.347,686] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 2[0m
2020-09-09T12:12:27.124Z DEBUG modem << %CESQ: 45,2,13,1
2020-09-09T12:12:30.928Z DEBUG modem << +CGEV: ME PDN ACT 0,0
2020-09-09T12:12:30.935Z DEBUG modem >> AT+CGDCONT?
2020-09-09T12:12:30.936Z DEBUG modem << [00:00:38.395,660] [1;31m<err> lte_lc: Could not parse AT+CEREG response, error: -11[0m
2020-09-09T12:12:30.937Z DEBUG modem << 
2020-09-09T12:12:30.945Z DEBUG modem << [00:00:38.403,564] [1;31m<err> lte_lc: Could not get network registration status[0m
2020-09-09T12:12:30.946Z DEBUG modem << +CNEC_ESM: 50,0
2020-09-09T12:12:30.949Z DEBUG modem << 
2020-09-09T12:12:30.953Z DEBUG modem << [00:00:38.412,811] [1;31m<err> lte_lc: Could not parse AT+CEREG response, error: -11[0m
2020-09-09T12:12:30.954Z DEBUG modem << 
2020-09-09T12:12:30.962Z DEBUG modem << [00:00:38.420,745] [1;31m<err> lte_lc: Could not get network registration status[0m
2020-09-09T12:12:30.964Z DEBUG modem << +CEREG: 5,"3EE7","016ECB02",7
2020-09-09T12:12:30.971Z DEBUG modem << [00:00:38.431,243] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 5[0m
2020-09-09T12:12:30.979Z DEBUG modem << [00:00:38.439,483] [0m<inf> asset_tracker: Connected to LTE network[0m
2020-09-09T12:12:30.983Z DEBUG modem << +CIND: "service",1
2020-09-09T12:12:30.985Z DEBUG modem << +CIND: "roam",1
2020-09-09T12:12:30.987Z DEBUG modem << +CGDCONT: 0,"IP","ibasis.iot","10.160.169.95",0,0
2020-09-09T12:12:30.988Z DEBUG modem << OK
2020-09-09T12:12:30.997Z DEBUG modem >> AT+CGACT?
2020-09-09T12:12:31.002Z DEBUG modem << +CGACT: 0,1
2020-09-09T12:12:31.003Z DEBUG modem << OK
2020-09-09T12:12:31.242Z DEBUG modem << [00:00:38.702,453] [0m<dbg> nrf_cloud_transport.nct_connect: IPv4 Address 0x8215e822[0m
2020-09-09T12:12:31.253Z DEBUG modem << [00:00:38.710,388] [0m<dbg> nrf_cloud_transport.nct_mqtt_connect: mqtt_connect requesting persistent session[0m
2020-09-09T12:12:36.806Z DEBUG modem << [00:00:44.267,089] [1;31m<err> asset_tracker: Socket error: POLLHUP[0m
2020-09-09T12:12:36.813Z DEBUG modem << [00:00:44.273,529] [1;31m<err> asset_tracker: Connection was closed by the cloud.[0m
2020-09-09T12:12:36.820Z DEBUG modem << [00:00:44.281,188] [1;31m<err> asset_tracker: LTE link disconnect[0m
2020-09-09T12:12:36.847Z DEBUG modem << +CGEV: ME PDN DEACT 0
2020-09-09T12:12:36.853Z DEBUG modem << +CEREG: 0,"3EE7","016ECB02",7
2020-09-09T12:12:36.857Z DEBUG modem << +CIND: "service",0
2020-09-09T12:12:36.859Z DEBUG modem << +CIND: "roam",0
2020-09-09T12:12:36.862Z DEBUG modem >> AT+CGDCONT?
2020-09-09T12:12:36.868Z DEBUG modem << +CGEV: ME DETACH
2020-09-09T12:12:38.164Z DEBUG modem << %CESQ: 255,0,255,0
2020-09-09T12:12:38.216Z DEBUG modem << %XSIM: 0
2020-09-09T12:12:39.611Z DEBUG modem << [00:00:47.072,814] [1;31m<err> asset_tracker: Shutdown modem[0m
2020-09-09T12:12:39.627Z DEBUG modem << *** Booting Zephyr OS build v2.1.99-ncs1-1145-g13dc96f83bab  ***
2020-09-09T12:12:39.637Z DEBUG modem << [00:00:00.005,249] [0m<inf> mcuboot: Starting bootloader[0m
2020-09-09T12:12:39.644Z DEBUG modem << [00:00:00.011,535] [0m<inf> mcuboot: Primary image: magic=unset, swap_type=0x1, copy_done=0x3, image_ok=0x3[0m
2020-09-09T12:12:39.655Z DEBUG modem << [00:00:00.021,453] [0m<inf> mcuboot: Boot source: none[0m
2020-09-09T12:12:39.656Z DEBUG modem << [00:00:00.026,855] [0m<inf> mcuboot: Swap type: none[0m
2020-09-09T12:12:39.986Z DEBUG modem << [00:00:00.355,072] [0m<inf> mcuboot: Bootloader chainload address offset: 0x10000[0m
2020-09-09T12:12:39.992Z DEBUG modem << [00:00:00.362,731] [0m<inf> mcuboot: Jumping to the first image slot[0m
2020-09-09T12:12:39.997Z DEBUG modem << *** Booting Zephyr OS build v2.1.99-ncs1-1145-g13dc96f83bab  ***
2020-09-09T12:12:40.005Z DEBUG modem << Flash regionsDomainPermissions
2020-09-09T12:12:40.006Z DEBUG modem << 00 02 0x00000 0x18000 Securerwxl
2020-09-09T12:12:40.008Z DEBUG modem << 03 31 0x18000 0x100000 Non-Securerwxl
2020-09-09T12:12:40.009Z DEBUG modem << 
2020-09-09T12:12:40.013Z DEBUG modem << Non-secure callable region 0 placed in flash region 2 with size 32.
2020-09-09T12:12:40.015Z DEBUG modem << 
2020-09-09T12:12:40.184Z DEBUG modem << SRAM regionDomainPermissions
2020-09-09T12:12:40.198Z DEBUG modem << 00 07 0x00000 0x10000 Securerwxl
2020-09-09T12:12:40.200Z DEBUG modem << 08 31 0x10000 0x40000 Non-Securerwxl
2020-09-09T12:12:40.201Z DEBUG modem << PeripheralDomainStatus
2020-09-09T12:12:40.202Z DEBUG modem << 00 NRF_P0               Non-SecureOK
2020-09-09T12:12:40.202Z DEBUG modem << 01 NRF_CLOCK            Non-SecureOK
2020-09-09T12:12:40.203Z DEBUG modem << 02 NRF_RTC0             Non-SecureOK
2020-09-09T12:12:40.206Z DEBUG modem << 03 NRF_RTC1             Non-SecureOK
2020-09-09T12:12:40.210Z DEBUG modem << 04 NRF_NVMC             Non-SecureOK
2020-09-09T12:12:40.213Z DEBUG modem << 05 NRF_UARTE1           Non-SecureOK
2020-09-09T12:12:40.223Z DEBUG modem << 06 NRF_UARTE2           SecureSKIP
2020-09-09T12:12:40.224Z DEBUG modem << 07 NRF_TWIM2            Non-SecureOK
2020-09-09T12:12:40.225Z DEBUG modem << 08 NRF_SPIM3            Non-SecureOK
2020-09-09T12:12:40.227Z DEBUG modem << 09 NRF_TIMER0           Non-SecureOK
2020-09-09T12:12:40.230Z DEBUG modem << 10 NRF_TIMER1           Non-SecureOK
2020-09-09T12:12:40.239Z DEBUG modem << 11 NRF_TIMER2           Non-SecureOK
2020-09-09T12:12:40.239Z DEBUG modem << 12 NRF_SAADC            Non-SecureOK
2020-09-09T12:12:40.240Z DEBUG modem << 13 NRF_PWM0             Non-SecureOK
2020-09-09T12:12:40.243Z DEBUG modem << 14 NRF_PWM1             Non-SecureOK
2020-09-09T12:12:40.247Z DEBUG modem << 15 NRF_PWM2             Non-SecureOK
2020-09-09T12:12:40.256Z DEBUG modem << 16 NRF_PWM3             Non-SecureOK
2020-09-09T12:12:40.256Z DEBUG modem << 17 NRF_WDT              Non-SecureOK
2020-09-09T12:12:40.258Z DEBUG modem << 18 NRF_IPC              Non-SecureOK
2020-09-09T12:12:40.260Z DEBUG modem << 19 NRF_VMC              Non-SecureOK
2020-09-09T12:12:40.264Z DEBUG modem << 20 NRF_FPU              Non-SecureOK
2020-09-09T12:12:40.273Z DEBUG modem << 21 NRF_EGU1             Non-SecureOK
2020-09-09T12:12:40.274Z DEBUG modem << 22 NRF_EGU2             Non-SecureOK
2020-09-09T12:12:40.275Z DEBUG modem << 23 NRF_DPPIC            Non-SecureOK
2020-09-09T12:12:40.277Z DEBUG modem << 24 NRF_GPIOTE1          Non-SecureOK
2020-09-09T12:12:40.281Z DEBUG modem << 25 NRF_REGULATORS       Non-SecureOK
2020-09-09T12:12:40.289Z DEBUG modem << SPM: NS image at 0x1c200
2020-09-09T12:12:40.290Z DEBUG modem << SPM: NS MSP at 0x2002f080
2020-09-09T12:12:40.290Z DEBUG modem << SPM: NS reset vector at 0x252f1
2020-09-09T12:12:40.292Z DEBUG modem << SPM: prepare to jump to Non-Secure image.
2020-09-09T12:12:40.491Z DEBUG modem << *** Booting Zephyr OS build v2.1.99-ncs1-1145-g13dc96f83bab  ***
2020-09-09T12:12:40.503Z DEBUG modem << [00:00:00.193,389] [0m<dbg> nrf9160_gps.setup: MAGPIO set: AT%XMAGPIO=1,0,0,1,1,1574,1577[0m
2020-09-09T12:12:40.508Z DEBUG modem << [00:00:00.202,209] [0m<dbg> nrf9160_gps.setup: COEX0 set: AT%XCOEX0=1,1,1570,1580[0m
2020-09-09T12:12:40.513Z DEBUG modem << [00:00:00.209,869] [0m<inf> asset_tracker: Asset tracker started[0m
2020-09-09T12:12:40.530Z DEBUG modem << [00:00:00.223,175] [0m<dbg> nrf_cloud_transport.nct_client_id_get: client_id = nrf-352656100395378[0m
2020-09-09T12:12:40.542Z DEBUG modem << [00:00:00.232,330] [0m<dbg> nrf_cloud_transport.nct_topics_populate: shadow_base_topic: $aws/things/nrf-352656100395378/shadow[0m
2020-09-09T12:12:40.557Z DEBUG modem << [00:00:00.243,896] [0m<dbg> nrf_cloud_transport.nct_topics_populate: accepted_topic: nrf-352656100395378/shadow/get/accepted[0m
2020-09-09T12:12:40.565Z DEBUG modem << [00:00:00.255,310] [0m<dbg> nrf_cloud_transport.nct_topics_populate: rejected_topic: $aws/things/nrf-352656100395378/shadow/get/rejected[0m
2020-09-09T12:12:40.578Z DEBUG modem << [00:00:00.267,761] [0m<dbg> nrf_cloud_transport.nct_topics_populate: update_delta_topic: $aws/things/nrf-352656100395378/shadow/update/delta[0m
2020-09-09T12:12:40.590Z DEBUG modem << [00:00:00.280,548] [0m<dbg> nrf_cloud_transport.nct_topics_populate: update_topic: $aws/things/nrf-352656100395378/shadow/update[0m
2020-09-09T12:12:40.605Z DEBUG modem << [00:00:00.292,297] [0m<dbg> nrf_cloud_transport.nct_topics_populate: shadow_get_topic: $aws/things/nrf-352656100395378/shadow/get[0m
2020-09-09T12:12:40.609Z DEBUG modem << [00:00:00.304,412] [0m<inf> asset_tracker: Connecting to LTE network. [0m
2020-09-09T12:12:40.616Z DEBUG modem << [00:00:00.311,126] [0m<inf> asset_tracker: This may take several minutes.[0m
2020-09-09T12:12:40.632Z DEBUG modem << [00:00:00.325,988] [0m<dbg> lte_lc.w_lte_lc_connect: Network mode: AT%XSYSTEMMODE=1,0,1,0[0m
2020-09-09T12:12:42.040Z DEBUG modem << +CEREG: 2,"3EE7","016ECB02",7,0,0,"11100000","11100000"
2020-09-09T12:12:42.051Z DEBUG modem << [00:00:01.742,065] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 2[0m
2020-09-09T12:12:43.017Z DEBUG modem << +CEREG: 5,"3EE7","016ECB02",7,,,"11100000","11100000"
2020-09-09T12:12:43.026Z DEBUG modem << [00:00:02.720,397] [0m<dbg> lte_lc.parse_nw_reg_status: Network registration status: 5[0m
2020-09-09T12:12:43.028Z DEBUG modem << 
2020-09-09T12:12:43.033Z DEBUG modem << [00:00:02.728,637] [0m<inf> asset_tracker: Connected to LTE network[0m
2020-09-09T12:12:43.204Z DEBUG modem << [00:00:02.898,834] [0m<dbg> nrf_cloud_transport.nct_connect: IPv4 Address 0x86845136[0m
2020-09-09T12:12:43.218Z DEBUG modem << [00:00:02.906,768] [0m<dbg> nrf_cloud_transport.nct_mqtt_connect: mqtt_connect requesting persistent session[0m
2020-09-09T12:12:49.605Z DEBUG modem << [00:00:09.297,149] [0m<inf> aws_jobs: Subscribe: $aws/things/nrf-352656100395378/jobs/notify-next[0m
2020-09-09T12:12:49.613Z DEBUG modem << [00:00:09.307,281] [0m<inf> aws_jobs: Subscribe: $aws/things/nrf-352656100395378/jobs/$next/get/#[0m
2020-09-09T12:12:49.622Z DEBUG modem << [00:00:09.316,955] [0m<dbg> nrf_cloud_transport.nct_mqtt_evt_handler: MQTT_EVT_CONNACK[0m
2020-09-09T12:12:49.631Z DEBUG modem << [00:00:09.325,042] [0m<dbg> nrf_cloud.nfsm_set_current_state_and_notify: state: 2[0m
2020-09-09T12:12:49.638Z DEBUG modem << [00:00:09.332,702] [0m<dbg> nrf_cloud.event_handler: NRF_CLOUD_EVT_TRANSPORT_CONNECTED[0m
2020-09-09T12:12:49.644Z DEBUG modem << [00:00:09.340,759] [0m<inf> asset_tracker: CLOUD_EVT_CONNECTED[0m
2020-09-09T12:12:49.655Z DEBUG modem << [00:00:09.346,771] [0m<inf> asset_tracker: Persistent Sessions = 0[0m
2020-09-09T12:12:49.658Z DEBUG modem << [00:00:09.353,118] [0m<dbg> nrf_cloud_transport.nct_cc_connect: nct_cc_connect[0m
2020-09-09T12:12:49.668Z DEBUG modem << [00:00:09.361,206] [0m<dbg> nrf_cloud.nfsm_set_current_state_and_notify: state: 3[0m
2020-09-09T12:12:49.930Z DEBUG modem << [00:00:09.626,098] [0m<inf> aws_fota: subscribed to notify-next topic[0m
2020-09-09T12:12:49.940Z DEBUG modem << [00:00:09.632,812] [0m<inf> aws_jobs: Publish topic: $aws/things/nrf-352656100395378/jobs/$next/get[0m
2020-09-09T12:12:49.946Z DEBUG modem << [00:00:09.641,998] [0m<inf> aws_jobs: Publish payload {"clientToken": ""}[0m
2020-09-09T12:12:49.947Z DEBUG modem << 
2020-09-09T12:12:50.239Z DEBUG modem << [00:00:09.931,304] [0m<dbg> nrf_cloud_transport.nct_mqtt_evt_handler: MQTT_EVT_SUBACK: id = 2114 result = 0[0m
2020-09-09T12:12:50.251Z DEBUG modem << [00:00:09.941,345] [0m<dbg> nrf_cloud_transport.nct_mqtt_evt_handler: MQTT_EVT_SUBACK: id = 1234 result = 0[0m
2020-09-09T12:12:50.256Z DEBUG modem << [00:00:09.951,263] [0m<dbg> nrf_cloud.nfsm_set_current_state_and_notify: state: 4[0m
2020-09-09T12:12:50.268Z DEBUG modem << [00:00:09.958,892] [0m<dbg> nrf_cloud_transport.nct_cc_send: mqtt_publish: id = 5678 opcode = 0 len = 0[0m
2020-09-09T12:12:50.275Z DEBUG modem << [00:00:09.969,085] [0m<dbg> nrf_cloud.nfsm_set_current_state_and_notify: state: 5[0m
2020-09-09T12:12:50.658Z DEBUG modem << [00:00:10.349,609] [0m<dbg> nrf_cloud_transport.nct_mqtt_evt_handler: MQTT_EVT_PUBACK: id = 54033 result = 0[0m
2020-09-09T12:12:50.668Z DEBUG modem << [00:00:10.359,802] [0m<dbg> aws_fota.on_publish_evt: Received topic: $aws/things/nrf-352656100395378/jobs/$next/get/accepted[0m
2020-09-09T12:12:50.675Z DEBUG modem << [00:00:10.371,185] [0m<inf> aws_fota: Checking for an available job[0m
2020-09-09T12:12:50.685Z DEBUG modem << [00:00:10.377,655] [0m<dbg> aws_fota.get_job_execution: Job doc: {"clientToken":"","timestamp":1599653570}[0m
2020-09-09T12:12:50.692Z DEBUG modem << [00:00:10.387,664] [0m<dbg> aws_fota.get_job_execution: Got only one field[0m
2020-09-09T12:12:50.700Z DEBUG modem << [00:00:10.394,683] [0m<inf> aws_fota: No queued jobs for this device[0m
2020-09-09T12:12:50.869Z DEBUG modem << [00:00:10.562,133] [0m<dbg> nrf_cloud_transport.nct_mqtt_evt_handler: MQTT_EVT_PUBACK: id = 5678 result = 0[0m
2020-09-09T12:12:50.885Z DEBUG modem << [00:00:10.572,021] [0m<dbg> nrf_cloud.nfsm_set_current_state_and_notify: state: 5[0m
2020-09-09T12:12:51.102Z DEBUG modem << [00:00:10.795,196] [0m<dbg> aws_fota.on_publish_evt: Received topic: nrf-352656100395378/shadow/get/accepted[0m
2020-09-09T12:12:51.115Z DEBUG modem << [00:00:10.805,175] [0m<dbg> aws_fota.on_publish_evt: received an unhandled MQTT publish event on topic: nrf-352656100395378/shadow/get/accepted[0m
2020-09-09T12:12:51.125Z DEBUG modem << [00:00:10.818,267] [0m<dbg> nrf_cloud_transport.nct_mqtt_evt_handler: MQTT_EVT_PUBLISH: id = 15404 len = 50[0m
2020-09-09T12:12:51.136Z DEBUG modem << [00:00:10.829,315] [0m<dbg> nrf_cloud_transport.nct_cc_send: mqtt_publish: id = 1 opcode = 1 len = 136[0m
2020-09-09T12:12:51.138Z DEBUG modem << 
2020-09-09T12:12:51.152Z DEBUG modem << [00:00:10.840,667] [0m<dbg> nrf_cloud.nfsm_set_current_state_and_notify: state: 6[0m
2020-09-09T12:12:51.154Z DEBUG modem << [00:00:10.848,327] [0m<dbg> nrf_cloud.event_handler: NRF_CLOUD_EVT_USER_ASSOCIATION_REQUEST[0m
2020-09-09T12:12:51.155Z DEBUG modem << 
2020-09-09T12:12:51.167Z DEBUG modem << [00:00:10.856,842] [0m<inf> asset_tracker: CLOUD_EVT_PAIR_REQUEST[0m
2020-09-09T12:12:51.168Z DEBUG modem << [00:00:10.863,098] [0m<inf> asset_tracker: Add device to cloud account.[0m
2020-09-09T12:12:51.170Z DEBUG modem << 
2020-09-09T12:12:51.175Z DEBUG modem << [00:00:10.869,873] [0m<inf> asset_tracker: Waiting for cloud association...[0m
2020-09-09T12:12:51.615Z DEBUG modem << [00:00:11.307,098] [0m<dbg> nrf_cloud_transport.nct_mqtt_evt_handler: MQTT_EVT_PUBACK: id = 1 result = 0[0m

[Didrik Rokhaug]

Hi, and sorry for the late answer.

DEBUG modem << [00:00:10.848,327] [0m<dbg> nrf_cloud.event_handler: NRF_CLOUD_EVT_USER_ASSOCIATION_REQUEST[0m
2020-09-09T12:12:51.155Z DEBUG modem << 
2020-09-09T12:12:51.167Z DEBUG modem << [00:00:10.856,842] [0m<inf> asset_tracker: CLOUD_EVT_PAIR_REQUEST[0m
2020-09-09T12:12:51.168Z DEBUG modem << [00:00:10.863,098] [0m<inf> asset_tracker: Add device to cloud account.[0m
2020-09-09T12:12:51.170Z DEBUG modem << 
2020-09-09T12:12:51.175Z DEBUG modem << [00:00:10.869,873] [0m<inf> asset_tracker: Waiting for cloud association...[0m

In this case, the device is ready to be added to your (or you collegues) nRF Cloud account.

Once you have added the device, it might do another reset, but after that, you should be able to see it connect successfully to nRF Cloud, and begin sending data.

Best regards,

Didrik

[Alex Sabadus]

And would that process work with another SIM(not the one from iBasis)? And if yes, what are the requirements for such a SIM?

[Didrik Rokhaug]

Yes, you can use any SIM card you want to connect to nRF Cloud.

nRF Cloud does not really care what SIM card you are using. But since the first thing many people will do when they get a new nRF91DK or Thingy:91 is to connect it to nRF Cloud, having the activation of the SIM card that comes with the device a part of the registration process was a natural solution.

But, if you have an already activated SIM card, there is a  "Skip this step" button when you are prompted to activate the iBasis SIM  card. The only requirements for the SIM are that it meets the electrical requirements and that it let you connect and send IP data over your local network.