Can't receive packets on wireshark. And Both Programmer and Bluetooth Low Energy do not work properly.

[UnknownUser]

The detected device could not be recognized as neither JLink nor BLE could be captured in wireshark, nor could the nRF Connect v3.4.2 - Programmer produce "Unsupported device. device nor Nordic USB device." and I can't write to it anymore. Also, nRF Connect v3.4.2 - Bluetooth Low Energy now gives an error when selecting a device.

How can I get it to work properly?

In Wireshark, it does appear as a capture device.

I'm using Wireshark version is 3.2.6
nRF Connect's version is 3.4.2

I tried to set it up to work in Wireshark by referring to it here.

github.com/.../nRF-Sniffer-for-802.15.4

[Simonr]

Hi

What device are you using here? Is it an nRF52840 Development Kit, an nRF52840 Dongle, or a custom board of yours with the nRF52840? It is very hard to find out what's wrong if I don't know what device you're having trouble with, so please specify. Also, what error are you seeing in the nRF Connect v3.4.2 - Bluetooth Low Energy app?

Best regards,

Simon

[UnknownUser]

Thanks reply.

I use nRF52840 Dongle.

And nRF Connect v3.4.2 - Bluetooth Low Energy app shown 3 error.

First is "Received status with code 0 PKT_SEND_MAX_RETRIES_REACHED, message: 'No response from device. Tried to send packet 6 times.'" written by log.

Second is "Error occured when opening port. Errorcode: NRF_ERROR_TIMEOUT (0xd)" written by log.

Third is "Error - Error occurred opening serial port. (NRF_ERROR_TIMEOUT)"

Best regards.