Hello,
The card has already been assigned to an NRF Cloud account. However, we wanted to change the account card for a practical reason.
We have therefore deleted the card from the 1st account. However, when I try to connect it to the second account it puts me:
"There was an error adding your device: No device found for this id. The device has not yet been provisioned."
I put for NRF ID: nrf-IMEI (nrf-35xxxxxxxxxxxx)
I put the HWID: xx: xx: xx: xx: xx
Could someone help me?
thank you in advance
Best regards,
The card has already been assigned to an NRF Cloud account. However, we wanted to change the account card for a practical reason.
We have therefore deleted the card from the 1st account. However, when I try to connect it to the second account it puts me:
"There was an error adding your device: No device found for this id. The device has not yet been provisioned."
I put for NRF ID: nrf-IMEI (nrf-35xxxxxxxxxxxx)
I put the HWID: xx: xx: xx: xx: xx
Could someone help me?
thank you in advance
Best regards,
Lecozahu
