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nRF Programmer 3.6.0 + Segger J-Link Ultra+

I want to use nRF Connect v3.6.0 Programmer and Segger J-Link Ultra+ in order to program our board. I can connect to the J-Link but receive an error message:

The Segger version is 6.86e

Any ideas how to analyze the problem further??

Parents
  • 2021-01-08T09:44:47.551Z INFO Application data folder: C:\Users\Dirk\AppData\Roaming\nrfconnect\pc-nrfconnect-programmer
    2021-01-08T09:44:47.635Z INFO Using nrfjprog library 10.12.1, pc-nrfjprog-js 1.7.6
    2021-01-08T09:44:47.642Z DEBUG App pc-nrfconnect-programmer v1.4.8 official
    2021-01-08T09:44:47.642Z DEBUG App path: C:\Users\Dirk\.nrfconnect-apps\node_modules\pc-nrfconnect-programmer
    2021-01-08T09:44:47.642Z DEBUG nRFConnect 3.6.1 is supported by the app (^3.6.0)
    2021-01-08T09:44:47.642Z DEBUG nRFConnect path: C:\Users\Dirk\AppData\Local\Programs\nrfconnect\resources\app.asar
    2021-01-08T09:44:47.643Z DEBUG HomeDir: C:\Users\Dirk
    2021-01-08T09:44:47.643Z DEBUG TmpDir: C:\Users\Dirk\AppData\Local\Temp
    2021-01-08T09:44:58.562Z VERBOSE Could not fetch serial number for serial port at COM1
    2021-01-08T09:44:58.562Z VERBOSE Could not fetch serial number for serial port at COM25
    2021-01-08T09:45:01.321Z INFO Using nrfjprog to communicate with target
    2021-01-08T09:45:01.931Z INFO Using J-Link Software version 6.92
    2021-01-08T09:45:12.350Z ERROR Error when getting device info: Error: Error: Error occured when get probe info. Errorcode: Could not execute the function due to too many calls in line (0xe)
    
    2021-01-08T09:45:12.351Z ERROR Could not fetch memory size of target devkit: Cannot read property 'family' of undefined
    2021-01-08T09:45:27.834Z INFO Target device closed.
    2021-01-08T09:45:29.912Z INFO Using nrfjprog to communicate with target
    2021-01-08T09:45:30.373Z INFO Using J-Link Software version 6.92
    2021-01-08T09:45:30.855Z INFO Segger serial:  505000583
    2021-01-08T09:45:30.855Z INFO Segger speed:  2000  kHz
    2021-01-08T09:45:30.856Z INFO Segger version:  J-Link Ultra V5 compiled Nov 20 2020 12:24:34
    2021-01-08T09:45:30.857Z INFO Core probed: 505000583
    2021-01-08T09:45:30.857Z INFO Core RAM: 256KiB
    2021-01-08T09:45:30.857Z INFO Core ROM: 1024KiB in pages of 4KiB
    2021-01-08T09:45:31.159Z INFO Model: NRF9160_xxAA_REV2.
    2021-01-08T09:45:41.161Z ERROR Error while getting readback protection
    2021-01-08T09:45:43.514Z INFO Using nrfjprog to communicate with target
    2021-01-08T09:45:44.013Z INFO Using J-Link Software version 6.92
    2021-01-08T09:45:44.485Z INFO Segger serial:  505000583
    2021-01-08T09:45:44.485Z INFO Segger speed:  2000  kHz
    2021-01-08T09:45:44.485Z INFO Segger version:  J-Link Ultra V5 compiled Nov 20 2020 12:24:34
    2021-01-08T09:45:44.485Z INFO Core probed: 505000583
    2021-01-08T09:45:44.485Z INFO Core RAM: 256KiB
    2021-01-08T09:45:44.485Z INFO Core ROM: 1024KiB in pages of 4KiB
    2021-01-08T09:45:44.791Z INFO Model: NRF9160_xxAA_REV2.
    2021-01-08T09:45:45.311Z INFO Core0: Reading device non-volatile memory. This may take a few seconds.
    2021-01-08T09:45:52.639Z INFO Core0: Non-volatile memory has been read. 1 non-empty memory blocks identified 
    2021-01-08T09:46:08.349Z INFO Modem DFU starts to write...
    2021-01-08T09:46:08.349Z INFO Writing C:\Users\Dirk\Downloads\mfw_nrf9160_1.2.3.zip to device 505000583
    2021-01-08T09:46:09.824Z INFO Checking for newer bootloader.
    2021-01-08T09:46:09.826Z INFO Newer bootloader discovered, re-initializing.
    2021-01-08T09:46:10.083Z INFO Programming file 0 of 2 files.
    2021-01-08T09:46:10.103Z INFO Programming 1 of 1 segments.
    2021-01-08T09:46:10.224Z INFO Programming finished.
    
    2021-01-08T09:46:10.226Z INFO Programming file 1 of 2 files.
    2021-01-08T09:46:10.950Z INFO Programming 1 of 32 segments.
    2021-01-08T09:46:11.627Z INFO Programming 2 of 32 segments.
    2021-01-08T09:46:13.052Z INFO Programming 3 of 32 segments.
    2021-01-08T09:46:14.475Z INFO Programming 4 of 32 segments.
    2021-01-08T09:46:15.899Z INFO Programming 5 of 32 segments.
    2021-01-08T09:46:17.321Z INFO Programming 6 of 32 segments.
    2021-01-08T09:46:18.744Z INFO Programming 7 of 32 segments.
    2021-01-08T09:46:20.169Z INFO Programming 8 of 32 segments.
    2021-01-08T09:46:21.593Z INFO Programming 9 of 32 segments.
    2021-01-08T09:46:23.014Z INFO Programming 10 of 32 segments.
    2021-01-08T09:46:24.442Z INFO Programming 11 of 32 segments.
    2021-01-08T09:46:25.861Z INFO Programming 12 of 32 segments.
    2021-01-08T09:46:27.285Z INFO Programming 13 of 32 segments.
    2021-01-08T09:46:28.706Z INFO Programming 14 of 32 segments.
    2021-01-08T09:46:30.128Z INFO Programming 15 of 32 segments.
    2021-01-08T09:46:31.559Z INFO Programming 16 of 32 segments.
    2021-01-08T09:46:32.981Z INFO Programming 17 of 32 segments.
    2021-01-08T09:46:34.403Z INFO Programming 18 of 32 segments.
    2021-01-08T09:46:35.825Z INFO Programming 19 of 32 segments.
    2021-01-08T09:46:37.246Z INFO Programming 20 of 32 segments.
    2021-01-08T09:46:38.668Z INFO Programming 21 of 32 segments.
    2021-01-08T09:46:40.095Z INFO Programming 22 of 32 segments.
    2021-01-08T09:46:41.526Z INFO Programming 23 of 32 segments.
    2021-01-08T09:46:42.952Z INFO Programming 24 of 32 segments.
    2021-01-08T09:46:44.375Z INFO Programming 25 of 32 segments.
    2021-01-08T09:46:45.796Z INFO Programming 26 of 32 segments.
    2021-01-08T09:46:47.218Z INFO Programming 27 of 32 segments.
    2021-01-08T09:46:48.644Z INFO Programming 28 of 32 segments.
    2021-01-08T09:46:50.066Z INFO Programming 29 of 32 segments.
    2021-01-08T09:46:51.488Z INFO Programming 30 of 32 segments.
    2021-01-08T09:46:52.928Z INFO Programming 31 of 32 segments.
    2021-01-08T09:46:53.863Z INFO Programming 32 of 32 segments.
    2021-01-08T09:46:54.120Z INFO Programming finished.
    
    2021-01-08T09:46:54.184Z INFO Checking for newer bootloader.
    2021-01-08T09:46:54.204Z INFO Verifying 1 of 1 segments.
    2021-01-08T09:46:54.285Z INFO Verifying 1 of 30 segments.
    2021-01-08T09:46:54.290Z INFO Verifying 2 of 30 segments.
    2021-01-08T09:46:54.296Z INFO Verifying 3 of 30 segments.
    2021-01-08T09:46:54.302Z INFO Verifying 4 of 30 segments.
    2021-01-08T09:46:54.307Z INFO Verifying 5 of 30 segments.
    2021-01-08T09:46:54.313Z INFO Verifying 6 of 30 segments.
    2021-01-08T09:46:54.319Z INFO Verifying 7 of 30 segments.
    2021-01-08T09:46:54.325Z INFO Verifying 8 of 30 segments.
    2021-01-08T09:46:54.330Z INFO Verifying 9 of 30 segments.
    2021-01-08T09:46:54.336Z INFO Verifying 10 of 30 segments.
    2021-01-08T09:46:54.341Z INFO Verifying 11 of 30 segments.
    2021-01-08T09:46:54.347Z INFO Verifying 12 of 30 segments.
    2021-01-08T09:46:54.353Z INFO Verifying 13 of 30 segments.
    2021-01-08T09:46:54.358Z INFO Verifying 14 of 30 segments.
    2021-01-08T09:46:54.364Z INFO Verifying 15 of 30 segments.
    2021-01-08T09:46:54.370Z INFO Verifying 16 of 30 segments.
    2021-01-08T09:46:54.376Z INFO Verifying 17 of 30 segments.
    2021-01-08T09:46:54.382Z INFO Verifying 18 of 30 segments.
    2021-01-08T09:46:54.387Z INFO Verifying 19 of 30 segments.
    2021-01-08T09:46:54.393Z INFO Verifying 20 of 30 segments.
    2021-01-08T09:46:54.399Z INFO Verifying 21 of 30 segments.
    2021-01-08T09:46:54.404Z INFO Verifying 22 of 30 segments.
    2021-01-08T09:46:54.410Z INFO Verifying 23 of 30 segments.
    2021-01-08T09:46:54.415Z INFO Verifying 24 of 30 segments.
    2021-01-08T09:46:54.421Z INFO Verifying 25 of 30 segments.
    2021-01-08T09:46:54.427Z INFO Verifying 26 of 30 segments.
    2021-01-08T09:46:54.433Z INFO Verifying 27 of 30 segments.
    2021-01-08T09:46:54.438Z INFO Verifying 28 of 30 segments.
    2021-01-08T09:46:54.445Z INFO Verifying 29 of 30 segments.
    2021-01-08T09:46:54.450Z INFO Verifying 30 of 30 segments.
    2021-01-08T09:46:54.599Z INFO Verifying 1 of 1 segments.
    2021-01-08T09:46:54.659Z INFO Verification completed.
    
    2021-01-08T09:46:54.716Z INFO Modem DFU completed successfully!
    2021-01-08T09:46:58.598Z INFO Target device closed.
    2021-01-08T09:47:23.112Z INFO Using nrfjprog to communicate with target
    2021-01-08T09:47:23.615Z INFO Using J-Link Software version 6.92
    2021-01-08T09:47:24.036Z INFO Segger serial:  505000583
    2021-01-08T09:47:24.036Z INFO Segger speed:  2000  kHz
    2021-01-08T09:47:24.036Z INFO Segger version:  J-Link Ultra V5 compiled Nov 20 2020 12:24:34
    2021-01-08T09:47:24.037Z INFO Core probed: 505000583
    2021-01-08T09:47:24.037Z INFO Core RAM: 256KiB
    2021-01-08T09:47:24.037Z INFO Core ROM: 1024KiB in pages of 4KiB
    2021-01-08T09:47:24.334Z INFO Model: NRF9160_xxAA_REV2.
    2021-01-08T09:47:34.337Z ERROR Error while getting readback protection
    2021-01-08T09:47:40.768Z INFO Modem DFU starts to write...
    2021-01-08T09:47:40.769Z INFO Writing C:\Users\Dirk\Downloads\mfw_nrf9160_1.2.3.zip to device 505000583
    2021-01-08T09:47:41.593Z ERROR Modem DFU failed with error: Error: Error occured when program. Errorcode: CouldNotOpenDevice (0x4)
    Lowlevel error: JLINKARM_DLL_ERROR (ffffff9a)
    
    2021-01-08T09:47:56.822Z INFO Target device closed.
    2021-01-08T09:47:59.013Z INFO Using nrfjprog to communicate with target
    2021-01-08T09:48:04.110Z INFO Using J-Link Software version 6.92
    2021-01-08T09:48:14.111Z ERROR Error when getting device info: Error: Error: Error occured when open device long term. Errorcode: Could not execute the function due to too many calls in line (0xe)
    
    2021-01-08T09:48:14.112Z ERROR Could not fetch memory size of target devkit: Cannot read property 'family' of undefined
    2021-01-08T09:48:35.228Z INFO Target device closed.
    2021-01-08T09:48:44.133Z INFO Using nrfjprog to communicate with target
    2021-01-08T09:48:44.627Z INFO Using J-Link Software version 6.92
    2021-01-08T09:48:45.076Z INFO Segger serial:  505000583
    2021-01-08T09:48:45.077Z INFO Segger speed:  2000  kHz
    2021-01-08T09:48:45.077Z INFO Segger version:  J-Link Ultra V5 compiled Nov 20 2020 12:24:34
    2021-01-08T09:48:45.077Z INFO Core probed: 505000583
    2021-01-08T09:48:45.077Z INFO Core RAM: 256KiB
    2021-01-08T09:48:45.077Z INFO Core ROM: 1024KiB in pages of 4KiB
    2021-01-08T09:48:45.360Z INFO Model: NRF9160_xxAA_REV2.
    2021-01-08T09:48:55.360Z ERROR Error while getting readback protection
    2021-01-08T09:49:00.448Z INFO Using nrfjprog to communicate with target
    2021-01-08T09:49:00.924Z INFO Using J-Link Software version 6.92
    2021-01-08T09:49:01.363Z INFO Segger serial:  505000583
    2021-01-08T09:49:01.363Z INFO Segger speed:  2000  kHz
    2021-01-08T09:49:01.363Z INFO Segger version:  J-Link Ultra V5 compiled Nov 20 2020 12:24:34
    2021-01-08T09:49:01.363Z INFO Core probed: 505000583
    2021-01-08T09:49:01.363Z INFO Core RAM: 256KiB
    2021-01-08T09:49:01.363Z INFO Core ROM: 1024KiB in pages of 4KiB
    2021-01-08T09:49:01.647Z INFO Model: NRF9160_xxAA_REV2.
    2021-01-08T09:49:02.132Z INFO Core0: Reading device non-volatile memory. This may take a few seconds.
    2021-01-08T09:49:09.424Z INFO Core0: Non-volatile memory has been read. 1 non-empty memory blocks identified 
    2021-01-08T09:49:28.844Z INFO Modem DFU starts to write...
    2021-01-08T09:49:28.844Z INFO Writing C:\Users\Dirk\Downloads\mfw_nrf9160_1.2.3.zip to device 505000583
    2021-01-08T09:49:30.278Z INFO Checking for newer bootloader.
    2021-01-08T09:49:30.279Z INFO Newer bootloader discovered, re-initializing.
    2021-01-08T09:49:30.537Z INFO Programming file 0 of 2 files.
    2021-01-08T09:49:30.558Z INFO Programming 1 of 1 segments.
    2021-01-08T09:49:30.679Z INFO Programming finished.
    
    2021-01-08T09:49:30.681Z INFO Programming file 1 of 2 files.
    2021-01-08T09:49:31.381Z INFO Programming 1 of 32 segments.
    2021-01-08T09:49:32.058Z INFO Programming 2 of 32 segments.
    2021-01-08T09:49:33.481Z INFO Programming 3 of 32 segments.
    2021-01-08T09:49:34.902Z INFO Programming 4 of 32 segments.
    2021-01-08T09:49:36.340Z INFO Programming 5 of 32 segments.
    2021-01-08T09:49:37.776Z INFO Programming 6 of 32 segments.
    2021-01-08T09:49:39.200Z INFO Programming 7 of 32 segments.
    2021-01-08T09:49:40.637Z INFO Programming 8 of 32 segments.
    2021-01-08T09:49:42.060Z INFO Programming 9 of 32 segments.
    2021-01-08T09:49:43.482Z INFO Programming 10 of 32 segments.
    2021-01-08T09:49:44.920Z INFO Programming 11 of 32 segments.
    2021-01-08T09:49:46.355Z INFO Programming 12 of 32 segments.
    2021-01-08T09:49:47.780Z INFO Programming 13 of 32 segments.
    2021-01-08T09:49:49.202Z INFO Programming 14 of 32 segments.
    2021-01-08T09:49:50.625Z INFO Programming 15 of 32 segments.
    2021-01-08T09:49:52.048Z INFO Programming 16 of 32 segments.
    2021-01-08T09:49:53.486Z INFO Programming 17 of 32 segments.
    2021-01-08T09:49:54.924Z INFO Programming 18 of 32 segments.
    2021-01-08T09:49:56.354Z INFO Programming 19 of 32 segments.
    2021-01-08T09:49:57.781Z INFO Programming 20 of 32 segments.
    2021-01-08T09:49:59.220Z INFO Programming 21 of 32 segments.
    2021-01-08T09:50:00.659Z INFO Programming 22 of 32 segments.
    2021-01-08T09:50:02.084Z INFO Programming 23 of 32 segments.
    2021-01-08T09:50:03.506Z INFO Programming 24 of 32 segments.
    2021-01-08T09:50:04.944Z INFO Programming 25 of 32 segments.
    2021-01-08T09:50:06.384Z INFO Programming 26 of 32 segments.
    2021-01-08T09:50:07.807Z INFO Programming 27 of 32 segments.
    2021-01-08T09:50:09.245Z INFO Programming 28 of 32 segments.
    2021-01-08T09:50:10.668Z INFO Programming 29 of 32 segments.
    2021-01-08T09:50:12.106Z INFO Programming 30 of 32 segments.
    2021-01-08T09:50:13.547Z INFO Programming 31 of 32 segments.
    2021-01-08T09:50:14.480Z INFO Programming 32 of 32 segments.
    2021-01-08T09:50:14.738Z INFO Programming finished.
    
    2021-01-08T09:50:14.800Z INFO Checking for newer bootloader.
    2021-01-08T09:50:14.821Z INFO Verifying 1 of 1 segments.
    2021-01-08T09:50:14.901Z INFO Verifying 1 of 30 segments.
    2021-01-08T09:50:14.907Z INFO Verifying 2 of 30 segments.
    2021-01-08T09:50:14.913Z INFO Verifying 3 of 30 segments.
    2021-01-08T09:50:14.918Z INFO Verifying 4 of 30 segments.
    2021-01-08T09:50:14.924Z INFO Verifying 5 of 30 segments.
    2021-01-08T09:50:14.930Z INFO Verifying 6 of 30 segments.
    2021-01-08T09:50:14.935Z INFO Verifying 7 of 30 segments.
    2021-01-08T09:50:14.941Z INFO Verifying 8 of 30 segments.
    2021-01-08T09:50:14.947Z INFO Verifying 9 of 30 segments.
    2021-01-08T09:50:14.952Z INFO Verifying 10 of 30 segments.
    2021-01-08T09:50:14.964Z INFO Verifying 11 of 30 segments.
    2021-01-08T09:50:14.965Z INFO Verifying 12 of 30 segments.
    2021-01-08T09:50:14.970Z INFO Verifying 13 of 30 segments.
    2021-01-08T09:50:14.976Z INFO Verifying 14 of 30 segments.
    2021-01-08T09:50:14.982Z INFO Verifying 15 of 30 segments.
    2021-01-08T09:50:14.987Z INFO Verifying 16 of 30 segments.
    2021-01-08T09:50:14.993Z INFO Verifying 17 of 30 segments.
    2021-01-08T09:50:14.999Z INFO Verifying 18 of 30 segments.
    2021-01-08T09:50:15.005Z INFO Verifying 19 of 30 segments.
    2021-01-08T09:50:15.010Z INFO Verifying 20 of 30 segments.
    2021-01-08T09:50:15.016Z INFO Verifying 21 of 30 segments.
    2021-01-08T09:50:15.022Z INFO Verifying 22 of 30 segments.
    2021-01-08T09:50:15.027Z INFO Verifying 23 of 30 segments.
    2021-01-08T09:50:15.033Z INFO Verifying 24 of 30 segments.
    2021-01-08T09:50:15.039Z INFO Verifying 25 of 30 segments.
    2021-01-08T09:50:15.044Z INFO Verifying 26 of 30 segments.
    2021-01-08T09:50:15.050Z INFO Verifying 27 of 30 segments.
    2021-01-08T09:50:15.056Z INFO Verifying 28 of 30 segments.
    2021-01-08T09:50:15.062Z INFO Verifying 29 of 30 segments.
    2021-01-08T09:50:15.068Z INFO Verifying 30 of 30 segments.
    2021-01-08T09:50:15.216Z INFO Verifying 1 of 1 segments.
    2021-01-08T09:50:15.276Z INFO Verification completed.
    
    2021-01-08T09:50:15.341Z INFO Modem DFU completed successfully!
    2021-01-08T09:50:23.397Z INFO Target device closed.
    2021-01-08T09:50:49.729Z INFO Using nrfjprog to communicate with target
    2021-01-08T09:50:50.275Z INFO Using J-Link Software version 6.92
    2021-01-08T09:50:50.724Z INFO Segger serial:  505000583
    2021-01-08T09:50:50.724Z INFO Segger speed:  2000  kHz
    2021-01-08T09:50:50.724Z INFO Segger version:  J-Link Ultra V5 compiled Nov 20 2020 12:24:34
    2021-01-08T09:50:50.725Z INFO Core probed: 505000583
    2021-01-08T09:50:50.725Z INFO Core RAM: 256KiB
    2021-01-08T09:50:50.725Z INFO Core ROM: 1024KiB in pages of 4KiB
    2021-01-08T09:50:51.020Z INFO Model: NRF9160_xxAA_REV2.
    2021-01-08T09:51:01.022Z ERROR Error while getting readback protection
    2021-01-08T09:51:05.058Z INFO Target device closed.
    2021-01-08T09:51:07.111Z INFO Using nrfjprog to communicate with target
    2021-01-08T09:51:07.637Z INFO Using J-Link Software version 6.92
    2021-01-08T09:51:08.110Z INFO Segger serial:  505000583
    2021-01-08T09:51:08.110Z INFO Segger speed:  2000  kHz
    2021-01-08T09:51:08.110Z INFO Segger version:  J-Link Ultra V5 compiled Nov 20 2020 12:24:34
    2021-01-08T09:51:18.110Z ERROR Error when getting device info: Error: Error: Error occured when get device info. Errorcode: Could not execute the function due to too many calls in line (0xe)
    
    2021-01-08T09:51:18.111Z ERROR Could not fetch memory size of target devkit: Cannot read property 'family' of undefined
    2021-01-08T09:51:26.104Z INFO Using nrfjprog to communicate with target
    2021-01-08T09:51:26.596Z INFO Using J-Link Software version 6.92
    2021-01-08T09:51:27.055Z INFO Segger serial:  505000583
    2021-01-08T09:51:27.055Z INFO Segger speed:  2000  kHz
    2021-01-08T09:51:27.056Z INFO Segger version:  J-Link Ultra V5 compiled Nov 20 2020 12:24:34
    2021-01-08T09:51:27.056Z INFO Core probed: 505000583
    2021-01-08T09:51:27.056Z INFO Core RAM: 256KiB
    2021-01-08T09:51:27.056Z INFO Core ROM: 1024KiB in pages of 4KiB
    2021-01-08T09:51:27.339Z INFO Model: NRF9160_xxAA_REV2.
    2021-01-08T09:51:37.340Z ERROR Error while getting readback protection
    2021-01-08T09:51:39.882Z INFO Using nrfjprog to communicate with target
    2021-01-08T09:51:40.365Z INFO Using J-Link Software version 6.92
    2021-01-08T09:51:40.816Z INFO Segger serial:  505000583
    2021-01-08T09:51:40.816Z INFO Segger speed:  2000  kHz
    2021-01-08T09:51:40.816Z INFO Segger version:  J-Link Ultra V5 compiled Nov 20 2020 12:24:34
    2021-01-08T09:51:40.816Z INFO Core probed: 505000583
    2021-01-08T09:51:40.816Z INFO Core RAM: 256KiB
    2021-01-08T09:51:40.816Z INFO Core ROM: 1024KiB in pages of 4KiB
    2021-01-08T09:51:41.102Z INFO Model: NRF9160_xxAA_REV2.
    2021-01-08T09:51:41.611Z INFO Core0: Reading device non-volatile memory. This may take a few seconds.
    2021-01-08T09:51:48.896Z INFO Core0: Non-volatile memory has been read. 1 non-empty memory blocks identified 
    2021-01-08T09:51:54.256Z INFO Modem DFU starts to write...
    2021-01-08T09:51:54.256Z INFO Writing C:\Users\Dirk\Downloads\mfw_nrf9160_1.2.3.zip to device 505000583
    2021-01-08T09:51:55.652Z INFO Checking for newer bootloader.
    2021-01-08T09:51:55.653Z INFO Newer bootloader discovered, re-initializing.
    2021-01-08T09:51:55.910Z INFO Programming file 0 of 2 files.
    2021-01-08T09:51:55.930Z INFO Programming 1 of 1 segments.
    2021-01-08T09:51:56.052Z INFO Programming finished.
    
    2021-01-08T09:51:56.053Z INFO Programming file 1 of 2 files.
    2021-01-08T09:51:56.723Z INFO Programming 1 of 32 segments.
    2021-01-08T09:51:57.399Z INFO Programming 2 of 32 segments.
    2021-01-08T09:51:58.839Z INFO Programming 3 of 32 segments.
    2021-01-08T09:52:00.275Z INFO Programming 4 of 32 segments.
    2021-01-08T09:52:01.715Z INFO Programming 5 of 32 segments.
    2021-01-08T09:52:03.154Z INFO Programming 6 of 32 segments.
    2021-01-08T09:52:04.593Z INFO Programming 7 of 32 segments.
    2021-01-08T09:52:06.031Z INFO Programming 8 of 32 segments.
    2021-01-08T09:52:06.799Z ERROR Modem DFU failed with error: Error: Error occured when program. Errorcode: CouldNotCallFunction (0x9)
    Lowlevel error: JLINKARM_DLL_ERROR (ffffff9a)
    
    2021-01-08T09:52:19.200Z INFO Target device closed.
    2021-01-08T09:52:21.368Z INFO Using nrfjprog to communicate with target
    2021-01-08T09:52:29.272Z INFO Using J-Link Software version 6.92
    2021-01-08T09:52:39.272Z ERROR Error when getting device info: Error: Error: Error occured when open device long term. Errorcode: Could not execute the function due to too many calls in line (0xe)
    
    2021-01-08T09:52:39.273Z ERROR Could not fetch memory size of target devkit: Cannot read property 'family' of undefined
    2021-01-08T09:54:24.300Z INFO Target device closed.
    2021-01-08T09:54:30.907Z INFO Using nrfjprog to communicate with target
    2021-01-08T09:54:31.529Z INFO Using J-Link Software version 6.92
    2021-01-08T09:54:42.007Z ERROR Error when getting device info: Error: Error: Error occured when get probe info. Errorcode: Could not execute the function due to too many calls in line (0xe)
    
    2021-01-08T09:54:42.007Z ERROR Could not fetch memory size of target devkit: Cannot read property 'family' of undefined
    2021-01-08T09:55:25.598Z INFO Target device closed.
    2021-01-08T09:55:27.899Z INFO Using nrfjprog to communicate with target
    2021-01-08T09:55:28.419Z INFO Using J-Link Software version 6.92
    2021-01-08T09:55:28.879Z INFO Segger serial:  505000583
    2021-01-08T09:55:28.879Z INFO Segger speed:  2000  kHz
    2021-01-08T09:55:28.879Z INFO Segger version:  J-Link Ultra V5 compiled Nov 20 2020 12:24:34
    2021-01-08T09:55:28.879Z INFO Core probed: 505000583
    2021-01-08T09:55:28.879Z INFO Core RAM: 256KiB
    2021-01-08T09:55:28.879Z INFO Core ROM: 1024KiB in pages of 4KiB
    2021-01-08T09:55:29.167Z INFO Model: NRF9160_xxAA_REV2.
    2021-01-08T09:55:39.168Z ERROR Error while getting readback protection
    2021-01-08T09:55:42.065Z INFO Using nrfjprog to communicate with target
    2021-01-08T09:55:42.551Z INFO Using J-Link Software version 6.92
    2021-01-08T09:55:43.009Z INFO Segger serial:  505000583
    2021-01-08T09:55:43.009Z INFO Segger speed:  2000  kHz
    2021-01-08T09:55:43.009Z INFO Segger version:  J-Link Ultra V5 compiled Nov 20 2020 12:24:34
    2021-01-08T09:55:43.009Z INFO Core probed: 505000583
    2021-01-08T09:55:43.009Z INFO Core RAM: 256KiB
    2021-01-08T09:55:43.009Z INFO Core ROM: 1024KiB in pages of 4KiB
    2021-01-08T09:55:43.298Z INFO Model: NRF9160_xxAA_REV2.
    2021-01-08T09:55:43.786Z INFO Core0: Reading device non-volatile memory. This may take a few seconds.
    2021-01-08T09:55:51.070Z INFO Core0: Non-volatile memory has been read. 1 non-empty memory blocks identified 
    2021-01-08T09:56:01.252Z INFO Modem DFU starts to write...
    2021-01-08T09:56:01.253Z INFO Writing C:\Users\Dirk\Downloads\mfw_nrf9160_1.2.3.zip to device 505000583
    2021-01-08T09:56:02.699Z INFO Checking for newer bootloader.
    2021-01-08T09:56:02.701Z INFO Newer bootloader discovered, re-initializing.
    2021-01-08T09:56:02.957Z INFO Programming file 0 of 2 files.
    2021-01-08T09:56:02.977Z INFO Programming 1 of 1 segments.
    2021-01-08T09:56:03.098Z INFO Programming finished.
    
    2021-01-08T09:56:03.100Z INFO Programming file 1 of 2 files.
    2021-01-08T09:56:03.770Z INFO Programming 1 of 32 segments.
    2021-01-08T09:56:04.447Z INFO Programming 2 of 32 segments.
    2021-01-08T09:56:05.887Z INFO Programming 3 of 32 segments.
    2021-01-08T09:56:07.326Z INFO Programming 4 of 32 segments.
    2021-01-08T09:56:08.766Z INFO Programming 5 of 32 segments.
    2021-01-08T09:56:10.204Z INFO Programming 6 of 32 segments.
    2021-01-08T09:56:11.648Z INFO Programming 7 of 32 segments.
    2021-01-08T09:56:13.086Z INFO Programming 8 of 32 segments.
    2021-01-08T09:56:14.526Z INFO Programming 9 of 32 segments.
    2021-01-08T09:56:15.191Z ERROR Modem DFU failed with error: Error: Error occured when program. Errorcode: CouldNotCallFunction (0x9)
    Lowlevel error: JLINKARM_DLL_ERROR (ffffff9a)
    
    2021-01-08T09:56:20.420Z INFO Modem DFU starts to write...
    2021-01-08T09:56:20.421Z INFO Writing C:\Users\Dirk\Downloads\mfw_nrf9160_1.2.3.zip to device 505000583
    2021-01-08T09:56:37.169Z ERROR Error while probing devices: Error occured when get serial numbers. Errorcode: Could not execute the function due to too many calls in line (0xe)
    
    2021-01-08T09:56:37.169Z INFO Target device closed.
    

    More log info from todays attempt to update the softmodem on a couple of nRF9160 boards. No other application using Segger Jlink has been started at all after boot up of the PC. I have updated the Jlink to the latest firmware and drivers. Still very unstable with nRF Programmer.

    Best regards

    Dirk

  • Hi,

    I am sorry for the delays. I am afraid I have not been able to locate an Ultra+.

    From the logs, it looks like the issue is not in nRF Connect itself, but in the nrfjprog backend used by nRF Connect. This means the issues might be shared between nRF Connect and nRF Command Line Tools.

    Have you attempted to program the board through nrfjprog, which is part of nRF Command Line Tools? In particular with the "--log" option, which saves a more thorough log to a log file named "log.log". Do you experience any problems with that tool as well?

    Regards,
    Terje

Reply
  • Hi,

    I am sorry for the delays. I am afraid I have not been able to locate an Ultra+.

    From the logs, it looks like the issue is not in nRF Connect itself, but in the nrfjprog backend used by nRF Connect. This means the issues might be shared between nRF Connect and nRF Command Line Tools.

    Have you attempted to program the board through nrfjprog, which is part of nRF Command Line Tools? In particular with the "--log" option, which saves a more thorough log to a log file named "log.log". Do you experience any problems with that tool as well?

    Regards,
    Terje

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