Not able to load the hex file from programmer app in nrf connect for desktop

[thukeri]

Hi,

using dongle nrf52840 pca10059 board name.Not able to load the hex file into the programmer app as using the nrf connect for desktop version:3.4.2.Getting the warning while launching the programmer app is "the app only supports nrf connect 3.6.0 which does not match your currently installed version."

latest version 3.6.0 after installation showing blank screen...

can u proovide the solution to this Thanks in advance.....

[Simonr]

Hi

Can you provide a screenshot of your nRFConnect app (and a log if possible), so I can get a better look at what is going on? 

What SDK are you using? If you're referring to the light_switch example in the Zigbee and Thread SDK, please follow our nRF52 Dongle Programming tutorial, found here. This guide shows you how you can edit a PCA10056 example to fit the PCA10059.

Best regards,

Simon