Hi, I am attempting to use the Bluetooth Low Energy Application v2.4.2 in nRF Connect v3.6.0 to connect the nRF5340 board. However, when I do so, two errors pop up:
Received status with code 0 PKT_SEND_MAX_RETRIES_REACHED, message: 'No response from device. Tried to send packet 6 times.'
and
Error occured when opening port. Errorcode: NRF_ERROR_TIMEOUT (0xd)
After searching through these forums, I found someone with a similar problem.
(here: https://devzone.nordicsemi.com/f/nordic-q-a/51356/error-nrf_error_timeout-when-using-nrf-connect)
However, this person wiped their board and got it working.
When I wipe my board, either through the command line or through the nRF Connect programmer, the problem persists.
I have attached the logs below. Thank you for your help.
2020-11-11T20:32:36.323Z INFO Application data folder: C:\Users\Ben\AppData\Roaming\nrfconnect\pc-nrfconnect-ble 2020-11-11T20:32:36.391Z DEBUG App pc-nrfconnect-ble v2.4.2 official 2020-11-11T20:32:36.391Z DEBUG App path: C:\Users\Ben\.nrfconnect-apps\node_modules\pc-nrfconnect-ble 2020-11-11T20:32:36.391Z DEBUG nRFConnect 3.6.0 is supported by the app (^3.6.0) 2020-11-11T20:32:36.391Z DEBUG nRFConnect path: C:\Users\Ben\AppData\Local\Programs\nrfconnect\resources\app.asar 2020-11-11T20:32:36.392Z DEBUG HomeDir: C:\Users\Ben 2020-11-11T20:32:36.392Z DEBUG TmpDir: C:\Users\Ben\AppData\Local\Temp 2020-11-11T20:33:28.974Z INFO Connected to device with serial number: 000960171454 and family: nrf53 2020-11-11T20:33:28.974Z DEBUG Note: no pre-compiled firmware is available for the selected device. You may still use the app if you have programmed the device with a compatible connectivity firmware. 2020-11-11T20:33:28.974Z INFO The device is not in the list of supported devices. Attempting to open as a custom device. 2020-11-11T20:33:28.974Z INFO Opening custom device 2020-11-11T20:33:28.974Z INFO Note: firmware must be compatible with connectivity firmware version: 4.1.2, SoftDevice API version: 5 and baud rate: 1000000. 2020-11-11T20:33:28.975Z INFO Opening adapter connected to COM4 2020-11-11T20:33:29.895Z INFO Successfully opened COM4. Baud rate: 1000000. Flow control: none. Parity: none. 2020-11-11T20:33:29.895Z DEBUG State change: STATE_START -> STATE_RESET 2020-11-11T20:33:29.896Z DEBUG 1 -> [N/A] type: RESERVED_5 reliable: no seq#:0 ack#:0 payload_length:0 data_integrity:0 err_code:0x0 2020-11-11T20:33:29.896Z INFO Reset performed on adapter COM4 2020-11-11T20:33:30.197Z DEBUG State change: STATE_RESET -> STATE_UNINITIALIZED 2020-11-11T20:33:30.197Z DEBUG 2 -> [01 7e ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:2 data_integrity:0 err_code:0x0 [SYNC] 2020-11-11T20:33:30.447Z DEBUG 3 -> [01 7e ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:2 data_integrity:0 err_code:0x0 [SYNC] 2020-11-11T20:33:30.698Z DEBUG 4 -> [01 7e ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:2 data_integrity:0 err_code:0x0 [SYNC] 2020-11-11T20:33:30.949Z DEBUG 5 -> [01 7e ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:2 data_integrity:0 err_code:0x0 [SYNC] 2020-11-11T20:33:31.199Z DEBUG 6 -> [01 7e ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:2 data_integrity:0 err_code:0x0 [SYNC] 2020-11-11T20:33:31.450Z DEBUG 7 -> [01 7e ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:2 data_integrity:0 err_code:0x0 [SYNC] 2020-11-11T20:33:31.700Z DEBUG State change: STATE_UNINITIALIZED -> STATE_NO_RESPONSE 2020-11-11T20:33:31.700Z ERROR Received status with code 0 PKT_SEND_MAX_RETRIES_REACHED, message: 'No response from device. Tried to send packet 6 times.' 2020-11-11T20:33:32.896Z DEBUG serial port read on port COM4 aborted. 2020-11-11T20:33:32.897Z INFO serial port COM4 closed. 2020-11-11T20:33:32.913Z ERROR Error occured when opening port. Errorcode: NRF_ERROR_TIMEOUT (0xd)
