nRFgo Studio cann't be installed sucessfully

[Alice]

Hi,

I want to install the nrfgostudio_win-32_1.15.1_installer,but is's fail.nrfgostudio V1.14 can be  installed sucessfully.I still use the command line to install the nrfgostudio,but the result is the same.The PC is XP 32,and I have install .net framework 4.

Please see the attachment.Could you give me some advice?Thanks.

Best regards, Jacky

nRFgo Studio error.JPG

log.txt

[Hung Bui]

Hi Jacky,

There is a similar case, have you tried the work around here ?: https://devzone.nordicsemi.com/index.php/how-to-solve-the-error-ended-prematurely-when-installing-nrf51-sdk

[Alice]

Yes,I have refered to it,but the problem still cann't be solved.Not only that the nRFgo V1.15.1 cann't be installed on my computer,but also on my colleague's computer.Pls give me some advice,thanks.

[Alice]

Yes,I have refered to it,but the problem still cann't be solved.Not only that the nRFgo V1.15.1 cann't be installed on my computer,but also on my colleague's computer.Pls give me some advice,thanks.

[Hung Bui]

Hi Jacky,

It seems that your issue is different from the other case. I can find in the log:

DIFXAPP: INFO:   ENTER:  DriverPackageInstallW
DIFXAPP: INFO:   nrfgomotherboard.inf: checking signature with catalog 'C:\Program Files\Nordic Semiconductor\nRFgo Studio\usb_drivers\nrf6310\nrfgomotherboard.cat' ...
DIFXAPP: ERROR:  Signature verification failed while checking integrity of driver package 'nrfgomotherboard.inf' ('C:\Program Files\Nordic Semiconductor\nRFgo Studio\usb_drivers\nrf6310\nrfgomotherboard.inf'). (Error code 0x800B0109: 已处理证书链，但是在不受信任提供程序信任的根证书中终止。)
DIFXAPP: INFO:   Successfully removed '{3D915184-AE2E-4F95-AF82-690D58DEE7D7}' from reference list of driver store entry ''
DIFXAPP: INFO:   RETURN: DriverPackageInstallW  (0x800B0100)

It's the signature issue with the usb driver.

Could you have right click on the nrfgostudio installer and click on : Properties -> Digital Signature -> Details and have a screenshot on the windows ?

It should say "This digital signature is OK"

There is a thread which has very similar issue, but I am not sure that workaround will fix. Worth to try. http://www.symantec.com/business/support/index?page=content&id=TECH179712