nRF connect on Macbook giving error in programmer app

[arjun13]

Hello, 

I am able to connect nrf52832 on windows laptop but when i try doing same on macbook pro, I get this error:

Could not fetch memory size of target devkit: Error: Error occured when get library info. Errorcode: CouldNotOpenDevice (0x4) Lowlevel error: Unknown value (ffffff5e)

Also shown in image below:

Please let me know how can i fix it?

Kind Regards,Arjun

[Øyvind]

Hello Arjun, 

What version of JLink drivers are you running? Looks like you are running nrfjprog 10.12.1, which is latest. 

Please ensure latest JLink drivers from here.

Kind regards,
Øyvind