nrf52840 cant connect to nrf connect v3.6.1

[yu1998]

11:14:55.624

Received status with code 0 PKT_SEND_MAX_RETRIES_REACHED, message: 'No response from device. Tried to send packet 6 times.'

11:14:55.954

Server setup loaded from C:\Users\jason_yu\Desktop\nRF5_SDK_17.0.2_d674dde\examples\ble_peripheral\ble_app_ias_c\findMeMasterServer.ncs.

11:14:56.839

Error occured when opening port. Errorcode: NRF_ERROR_TIMEOUT (0xd)

can use putty to connect nrf52840 btw

[yu1998]

2021-01-28T05:50:28.354Z INFO Application data folder: C:\Users\jason_yu\AppData\Roaming\nrfconnect\pc-nrfconnect-ble
2021-01-28T05:50:28.406Z DEBUG App pc-nrfconnect-ble v2.4.2 official
2021-01-28T05:50:28.406Z DEBUG App path: C:\Users\jason_yu\.nrfconnect-apps\node_modules\pc-nrfconnect-ble
2021-01-28T05:50:28.407Z DEBUG nRFConnect 3.6.1 is supported by the app (^3.6.0)
2021-01-28T05:50:28.407Z DEBUG nRFConnect path: C:\Users\jason_yu\AppData\Local\Programs\nrfconnect\resources\app.asar
2021-01-28T05:50:28.407Z DEBUG HomeDir: C:\Users\jason_yu
2021-01-28T05:50:28.408Z DEBUG TmpDir: C:\Users\jason_yu\AppData\Local\Temp
2021-01-28T05:50:29.349Z VERBOSE Could not fetch serial number for serial port at COM1
2021-01-28T05:50:31.221Z INFO Device setup completed
2021-01-28T05:50:31.222Z INFO Opening custom device
2021-01-28T05:50:31.222Z INFO Note: firmware must be compatible with connectivity firmware version: 4.1.2, SoftDevice API version: 5 and baud rate: 1000000.
2021-01-28T05:50:31.224Z INFO Opening adapter connected to COM3
2021-01-28T05:50:32.155Z INFO Successfully opened COM3. Baud rate: 1000000. Flow control: none. Parity: none.
2021-01-28T05:50:32.155Z DEBUG State change: STATE_START -> STATE_RESET
2021-01-28T05:50:32.155Z DEBUG 1 -> [N/A] type: RESERVED_5 reliable: no seq#:0 ack#:0 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:32.157Z INFO Reset performed on adapter COM3
2021-01-28T05:50:32.454Z DEBUG State change: STATE_RESET -> STATE_UNINITIALIZED
2021-01-28T05:50:32.455Z DEBUG 2 -> [01 7e ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:2 data_integrity:0 err_code:0x0 [SYNC]
2021-01-28T05:50:32.487Z DEBUG 1/ 0 <- [02 7d ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:2 data_integrity:0 err_code:0x0 [SYNC_RESP]
2021-01-28T05:50:32.488Z DEBUG State change: STATE_UNINITIALIZED -> STATE_INITIALIZED
2021-01-28T05:50:32.488Z DEBUG 3 -> [03 fc 11 ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:3 data_integrity:0 err_code:0x0 [CONFIG [ sliding-window-size:1 out-of-frame:0 data-integrity-check-type:1 version-number:0 ]]
2021-01-28T05:50:32.737Z DEBUG 4 -> [03 fc 11 ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:3 data_integrity:0 err_code:0x0 [CONFIG [ sliding-window-size:1 out-of-frame:0 data-integrity-check-type:1 version-number:0 ]]
2021-01-28T05:50:32.887Z DEBUG 2/ 0 <- [01 7e ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:2 data_integrity:0 err_code:0x0 [SYNC]
2021-01-28T05:50:32.887Z DEBUG 5 -> [02 7d ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:2 data_integrity:0 err_code:0x0 [SYNC_RESP]
2021-01-28T05:50:32.987Z DEBUG 6 -> [03 fc 11 ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:3 data_integrity:0 err_code:0x0 [CONFIG [ sliding-window-size:1 out-of-frame:0 data-integrity-check-type:1 version-number:0 ]]
2021-01-28T05:50:33.020Z DEBUG 3/ 0 <- [03 fc 11 ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:3 data_integrity:0 err_code:0x0 [CONFIG [ sliding-window-size:1 out-of-frame:0 data-integrity-check-type:1 version-number:0 ]]
2021-01-28T05:50:33.020Z DEBUG 7 -> [04 7b 11 ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:3 data_integrity:0 err_code:0x0 [CONFIG_RESP [ sliding-window-size:1 out-of-frame:0 data-integrity-check-type:1 version-number:0 ]]
2021-01-28T05:50:33.237Z DEBUG 8 -> [03 fc 11 ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:3 data_integrity:0 err_code:0x0 [CONFIG [ sliding-window-size:1 out-of-frame:0 data-integrity-check-type:1 version-number:0 ]]
2021-01-28T05:50:33.289Z INFO Adapter connected to COM3 opened
2021-01-28T05:50:33.291Z DEBUG 4/ 0 <- [04 7b 11 ] type: LINK_CONTROL_PACKET reliable: no seq#:0 ack#:0 payload_length:3 data_integrity:0 err_code:0x0 [CONFIG_RESP [ sliding-window-size:1 out-of-frame:0 data-integrity-check-type:1 version-number:0 ]]
2021-01-28T05:50:33.291Z DEBUG State change: STATE_INITIALIZED -> STATE_ACTIVE
2021-01-28T05:50:33.293Z DEBUG 9 -> [00 69 20 00 00 00 01 01 08 9c 01 ] type: VENDOR_SPECIFIC reliable:yes seq#:0 ack#:0 payload_length:b data_integrity:1 header_checksum:82 err_code:0x0
2021-01-28T05:50:33.326Z DEBUG 5/ 0 <- [N/A] type: ACK reliable: no seq#:0 ack#:1 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.326Z DEBUG 6/ 0 <- [01 69 00 00 00 00 ] type: VENDOR_SPECIFIC reliable:yes seq#:0 ack#:1 payload_length:6 data_integrity:1 header_checksum:ca err_code:0x0
2021-01-28T05:50:33.326Z DEBUG 10 -> [N/A] type: ACK reliable: no seq#:0 ack#:1 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.327Z DEBUG 11 -> [00 69 23 00 00 00 01 01 f7 00 ] type: VENDOR_SPECIFIC reliable:yes seq#:1 ack#:1 payload_length:a data_integrity:1 header_checksum:89 err_code:0x0
2021-01-28T05:50:33.359Z DEBUG 7/ 0 <- [N/A] type: ACK reliable: no seq#:0 ack#:2 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.359Z DEBUG 8/ 0 <- [01 69 00 00 00 00 ] type: VENDOR_SPECIFIC reliable:yes seq#:1 ack#:2 payload_length:6 data_integrity:1 header_checksum:c1 err_code:0x0
2021-01-28T05:50:33.359Z DEBUG 12 -> [N/A] type: ACK reliable: no seq#:0 ack#:2 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.359Z DEBUG 13 -> [00 69 01 00 00 00 01 0a ] type: VENDOR_SPECIFIC reliable:yes seq#:2 ack#:2 payload_length:8 data_integrity:1 header_checksum:a0 err_code:0x0
2021-01-28T05:50:33.392Z DEBUG 9/ 0 <- [N/A] type: ACK reliable: no seq#:0 ack#:3 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.392Z DEBUG 10/ 0 <- [01 69 00 00 00 00 ] type: VENDOR_SPECIFIC reliable:yes seq#:2 ack#:3 payload_length:6 data_integrity:1 header_checksum:b8 err_code:0x0
2021-01-28T05:50:33.393Z DEBUG 14 -> [N/A] type: ACK reliable: no seq#:0 ack#:3 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.393Z DEBUG 15 -> [00 69 40 00 00 00 01 01 07 01 ] type: VENDOR_SPECIFIC reliable:yes seq#:3 ack#:3 payload_length:a data_integrity:1 header_checksum:77 err_code:0x0
2021-01-28T05:50:33.425Z DEBUG 11/ 0 <- [N/A] type: ACK reliable: no seq#:0 ack#:4 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.425Z DEBUG 12/ 0 <- [01 69 00 00 00 00 ] type: VENDOR_SPECIFIC reliable:yes seq#:3 ack#:4 payload_length:6 data_integrity:1 header_checksum:af err_code:0x0
2021-01-28T05:50:33.426Z DEBUG 16 -> [N/A] type: ACK reliable: no seq#:0 ack#:4 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.426Z DEBUG 17 -> [00 69 a0 00 00 00 01 00 ] type: VENDOR_SPECIFIC reliable:yes seq#:4 ack#:4 payload_length:8 data_integrity:1 header_checksum:8e err_code:0x0
2021-01-28T05:50:33.458Z DEBUG 13/ 0 <- [N/A] type: ACK reliable: no seq#:0 ack#:5 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.458Z DEBUG 14/ 0 <- [01 69 00 00 00 00 ] type: VENDOR_SPECIFIC reliable:yes seq#:4 ack#:5 payload_length:6 data_integrity:1 header_checksum:a6 err_code:0x0
2021-01-28T05:50:33.459Z DEBUG 18 -> [N/A] type: ACK reliable: no seq#:0 ack#:5 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.459Z DEBUG 19 -> [00 69 a1 00 00 00 01 80 05 00 00 ] type: VENDOR_SPECIFIC reliable:yes seq#:5 ack#:5 payload_length:b data_integrity:1 header_checksum:55 err_code:0x0
2021-01-28T05:50:33.491Z DEBUG 15/ 0 <- [N/A] type: ACK reliable: no seq#:0 ack#:6 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.491Z DEBUG 16/ 0 <- [01 69 00 00 00 00 ] type: VENDOR_SPECIFIC reliable:yes seq#:5 ack#:6 payload_length:6 data_integrity:1 header_checksum:9d err_code:0x0
2021-01-28T05:50:33.492Z DEBUG 20 -> [N/A] type: ACK reliable: no seq#:0 ack#:6 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.492Z DEBUG 21 -> [00 60 ] type: VENDOR_SPECIFIC reliable:yes seq#:6 ack#:6 payload_length:2 data_integrity:1 header_checksum:dc err_code:0x0
2021-01-28T05:50:33.531Z DEBUG 17/ 0 <- [N/A] type: ACK reliable: no seq#:0 ack#:7 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.531Z DEBUG 18/ 0 <- [01 60 00 00 00 00 ] type: VENDOR_SPECIFIC reliable:yes seq#:6 ack#:7 payload_length:6 data_integrity:1 header_checksum:94 err_code:0x0
2021-01-28T05:50:33.532Z DEBUG 22 -> [N/A] type: ACK reliable: no seq#:0 ack#:7 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.533Z DEBUG 23 -> [00 65 01 ] type: VENDOR_SPECIFIC reliable:yes seq#:7 ack#:7 payload_length:3 data_integrity:1 header_checksum:c3 err_code:0x0
2021-01-28T05:50:33.566Z DEBUG 19/ 0 <- [N/A] type: ACK reliable: no seq#:0 ack#:0 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.566Z DEBUG 20/ 0 <- [01 65 00 00 00 00 09 59 00 a5 00 ] type: VENDOR_SPECIFIC reliable:yes seq#:7 ack#:0 payload_length:b data_integrity:1 header_checksum:7b err_code:0x0
2021-01-28T05:50:33.567Z DEBUG 24 -> [N/A] type: ACK reliable: no seq#:0 ack#:0 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.567Z DEBUG 25 -> [00 7d 01 f8 00 01 ] type: VENDOR_SPECIFIC reliable:yes seq#:0 ack#:0 payload_length:6 data_integrity:1 header_checksum:d2 err_code:0x0
2021-01-28T05:50:33.604Z DEBUG 21/ 0 <- [N/A] type: ACK reliable: no seq#:0 ack#:1 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.605Z DEBUG 22/ 0 <- [01 7d 00 00 00 00 01 05 00 6e 52 46 35 78 ] type: VENDOR_SPECIFIC reliable:yes seq#:0 ack#:1 payload_length:e data_integrity:1 header_checksum:4a err_code:0x0
2021-01-28T05:50:33.605Z DEBUG 26 -> [N/A] type: ACK reliable: no seq#:0 ack#:1 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.605Z DEBUG 27 -> [00 6d 01 ] type: VENDOR_SPECIFIC reliable:yes seq#:1 ack#:1 payload_length:3 data_integrity:1 header_checksum:f9 err_code:0x0
2021-01-28T05:50:33.644Z DEBUG 23/ 0 <- [N/A] type: ACK reliable: no seq#:0 ack#:2 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.644Z DEBUG 24/ 0 <- [01 6d 00 00 00 00 02 4d 13 d2 8a 48 dd ] type: VENDOR_SPECIFIC reliable:yes seq#:1 ack#:2 payload_length:d data_integrity:1 header_checksum:51 err_code:0x0
2021-01-28T05:50:33.644Z DEBUG 28 -> [N/A] type: ACK reliable: no seq#:0 ack#:2 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:33.645Z DEBUG SoftDevice BLE stack enabled.
2021-01-28T05:50:53.198Z INFO Server setup loaded from C:\Users\jason_yu\Desktop\nRF5_SDK_17.0.2_d674dde\examples\ble_peripheral\ble_app_ias_c\findMeMasterServer.ncs.
2021-01-28T05:50:57.161Z DEBUG 29 -> [00 7c 01 11 05 00 01 6e 52 46 35 75 ] type: VENDOR_SPECIFIC reliable:yes seq#:2 ack#:2 payload_length:c data_integrity:1 header_checksum:60 err_code:0x0
2021-01-28T05:50:57.193Z DEBUG 25/ 0 <- [N/A] type: ACK reliable: no seq#:0 ack#:3 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:57.194Z DEBUG 26/ 0 <- [01 7c 00 00 00 00 ] type: VENDOR_SPECIFIC reliable:yes seq#:2 ack#:3 payload_length:6 data_integrity:1 header_checksum:b8 err_code:0x0
2021-01-28T05:50:57.194Z DEBUG 30 -> [N/A] type: ACK reliable: no seq#:0 ack#:3 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:57.194Z DEBUG 31 -> [00 63 02 01 02 18 01 ] type: VENDOR_SPECIFIC reliable:yes seq#:3 ack#:3 payload_length:7 data_integrity:1 header_checksum:a7 err_code:0x0
2021-01-28T05:50:57.226Z DEBUG 27/ 0 <- [N/A] type: ACK reliable: no seq#:0 ack#:4 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:57.226Z DEBUG 28/ 0 <- [01 63 00 00 00 00 01 02 18 01 ] type: VENDOR_SPECIFIC reliable:yes seq#:3 ack#:4 payload_length:a data_integrity:1 header_checksum:6f err_code:0x0
2021-01-28T05:50:57.227Z DEBUG 32 -> [N/A] type: ACK reliable: no seq#:0 ack#:4 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:57.227Z DEBUG 33 -> [00 78 00 00 ] type: VENDOR_SPECIFIC reliable:yes seq#:4 ack#:4 payload_length:4 data_integrity:1 header_checksum:ce err_code:0x0
2021-01-28T05:50:57.259Z DEBUG 29/ 0 <- [N/A] type: ACK reliable: no seq#:0 ack#:5 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:57.260Z DEBUG 30/ 0 <- [01 78 00 00 00 00 ] type: VENDOR_SPECIFIC reliable:yes seq#:4 ack#:5 payload_length:6 data_integrity:1 header_checksum:a6 err_code:0x0
2021-01-28T05:50:57.260Z DEBUG 34 -> [N/A] type: ACK reliable: no seq#:0 ack#:5 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:57.260Z DEBUG 35 -> [00 7a 01 ff ff ff ff 00 00 ff ff ] type: VENDOR_SPECIFIC reliable:yes seq#:5 ack#:5 payload_length:b data_integrity:1 header_checksum:55 err_code:0x0
2021-01-28T05:50:57.292Z DEBUG 31/ 0 <- [N/A] type: ACK reliable: no seq#:0 ack#:6 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:57.293Z DEBUG 32/ 0 <- [01 7a 00 00 00 00 ] type: VENDOR_SPECIFIC reliable:yes seq#:5 ack#:6 payload_length:6 data_integrity:1 header_checksum:9d err_code:0x0
2021-01-28T05:50:57.293Z DEBUG 36 -> [N/A] type: ACK reliable: no seq#:0 ack#:6 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:57.293Z DEBUG 37 -> [00 a0 01 01 02 18 01 01 ] type: VENDOR_SPECIFIC reliable:yes seq#:6 ack#:6 payload_length:8 data_integrity:1 header_checksum:7c err_code:0x0
2021-01-28T05:50:57.325Z DEBUG 33/ 0 <- [N/A] type: ACK reliable: no seq#:0 ack#:7 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:57.325Z DEBUG 34/ 0 <- [01 a0 00 00 00 00 01 0b 00 ] type: VENDOR_SPECIFIC reliable:yes seq#:6 ack#:7 payload_length:9 data_integrity:1 header_checksum:64 err_code:0x0
2021-01-28T05:50:57.326Z DEBUG 38 -> [N/A] type: ACK reliable: no seq#:0 ack#:7 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:57.328Z DEBUG 39 -> [00 a2 0b 00 01 04 00 00 00 00 00 00 00 00 00 00 01 01 06 2a 01 01 11 11 02 00 00 01 00 01 00 01 00 01 ] type: VENDOR_SPECIFIC reliable:yes seq#:7 ack#:7 payload_length:22 data_integrity:1 header_checksum:d1 err_code:0x0
2021-01-28T05:50:57.362Z DEBUG 35/ 0 <- [N/A] type: ACK reliable: no seq#:0 ack#:0 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:57.362Z DEBUG 36/ 0 <- [01 a2 00 00 00 00 01 0d 00 00 00 00 00 00 00 ] type: VENDOR_SPECIFIC reliable:yes seq#:7 ack#:0 payload_length:f data_integrity:1 header_checksum:3b err_code:0x0
2021-01-28T05:50:57.363Z DEBUG 40 -> [N/A] type: ACK reliable: no seq#:0 ack#:0 payload_length:0 data_integrity:0 err_code:0x0
2021-01-28T05:50:57.387Z INFO Server setup was applied
2021-01-28T05:54:41.970Z DEBUG 41 -> [05 01 ] type: VENDOR_SPECIFIC reliable:yes seq#:0 ack#:0 payload_length:2 data_integrity:1 header_checksum:12 err_code:0x0
2021-01-28T05:54:42.212Z DEBUG 42 -> [05 01 ] type: VENDOR_SPECIFIC reliable:yes seq#:0 ack#:0 payload_length:2 data_integrity:1 header_checksum:12 err_code:0x0
2021-01-28T05:54:42.462Z DEBUG 43 -> [05 01 ] type: VENDOR_SPECIFIC reliable:yes seq#:0 ack#:0 payload_length:2 data_integrity:1 header_checksum:12 err_code:0x0
2021-01-28T05:54:42.712Z DEBUG 44 -> [05 01 ] type: VENDOR_SPECIFIC reliable:yes seq#:0 ack#:0 payload_length:2 data_integrity:1 header_checksum:12 err_code:0x0
2021-01-28T05:54:42.962Z DEBUG 45 -> [05 01 ] type: VENDOR_SPECIFIC reliable:yes seq#:0 ack#:0 payload_length:2 data_integrity:1 header_checksum:12 err_code:0x0
2021-01-28T05:54:43.212Z DEBUG 46 -> [05 01 ] type: VENDOR_SPECIFIC reliable:yes seq#:0 ack#:0 payload_length:2 data_integrity:1 header_checksum:12 err_code:0x0

somehow it accomplish couple times some times it fails i post the log file but i dont know why