Issue in thingy 91 during update firmware through programmer and in activiation of ibasis simcard

[Kannappan]

Hi.

I purchased a nordic thingy 91 in Singapore. But when i try to update firmware through programmer, it is not detecting the module. Also i am not able to activate the ibasis sim card that came with the module. Please let me know how to solve this issues.

[Øyvind]

Hello, 

Kannappan said:

Without pressing SW its shows blue light

Is this light blue or dark blue? Light blue is actually white, while dark blue would indicate that the device is connected and sending data. See more information on color coding in the Asset Tracker documentation. I would recommend using LTE Link Monitor to see the debug output from the Thingy:91 to see what status is. Please also post the log of LTE Link Monitor here. 

Kannappan said:

press SW while switching it doesnt show any light and it us not been detected in the programmer.

There should be two COM ports visible when booting the Thingy:91 in MCUBoot. Please verify. Do you have access to a nRF9160 DK?

Kind regards,
Øyvind