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BLE - gatt caching

Hi, We are using nrf52840 with BLE device which is connecting to a mobile phone. The first pairing requires password to create the bonding.

the connection seems to be stable the first time it connects.

once the device is disconnected and attempts to reconnect after a few seconds or days it seems like the connection is not stable and gets disconnected after a few seconds or minutes.

From a quick research in the net I have found some developers that say it has to be something that is related to the mobile phone BLE cache (something related to gatt caching that is not cleared or closed properly once disconnects). Is there a way to fix this issue of the BLE device or on the mobile device without forgetting the BLE device or clearing cache?

Thanks

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