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Unable to Connect j-link to nRF52832 on Production Board

I'm trying to debug firmware on our production device, but after programming the device a couple of times, I am unable to program.

Inside of Segger I see this log:

Connecting ‘J-Link’ using ‘USB’
Connecting to target using SWD
Loaded C:/Program Files/SEGGER/SEGGER Embedded Studio for ARM 5.10b/bin/JLink_x64.dll
Firmware Version: J-Link ARM V8 compiled Nov 28 2014 13:44:46
DLL Version: 6.88a
Hardware Version: V8.00
Target Voltage: 3.228
Device "NRF52832_XXAA" selected.
InitTarget() start
InitTarget() end
Found SW-DP with ID 0x2BA01477
Unknown DP version. Assuming DPv0
Scanning AP map to find all available APs
AP[0]: Stopped AP scan as end of AP map has been reached
Iterating through AP map to find AHB-AP to use
RESET (pin 15) high, but should be low. Please check target hardware.
InitTarget() start
InitTarget() end
Found SW-DP with ID 0x2BA01477
Unknown DP version. Assuming DPv0
Scanning AP map to find all available APs
AP[0]: Stopped AP scan as end of AP map has been reached
Iterating through AP map to find AHB-AP to use
Could not find core in Coresight setup
connect failed
Failed to connect to target.
No idcode detected.
Please check connection and Target Interface Type

j-flash shows this:

Connecting ...
 - Connecting via USB to probe/ programmer device 0
 - Probe/ Programmer firmware: J-Link ARM V8 compiled Nov 28 2014 13:44:46
 - Device "NRF52832_XXAA" selected.
 - Target interface speed: 4000 kHz (Fixed)
 - VTarget = 3.228V
 - InitTarget() start
 - InitTarget() end
 - Found SW-DP with ID 0x2BA01477
 - Failed to power up DAP
 - RESET (pin 15) high, but should be low. Please check target hardware.
 - InitTarget() start
 - InitTarget() end
 - Found SW-DP with ID 0x2BA01477
 - Failed to power up DAP
 - ERROR: Failed to connect.
Could not establish a connection to target.

Attempting to use nrfjprog --recover --log has this as output:

Console Output:
ERROR: JLinkARM DLL reported an error. Try again. If error condition
ERROR: persists, run the same command again with argument --log, contact Nordic
ERROR: Semiconductor and provide the generated log.log file to them.

Log:
[2021-Mar-02 12:42:43] [ info] --------------------------------------------------------------------------------
[2021-Mar-02 12:42:43] [ info] nrfjprog --recover --log 
[2021-Mar-02 12:42:43] [ info] nrfjprog version 10.12.1 
[2021-Mar-02 12:42:43] [ info] --------------------------------------------------------------------------------
[2021-Mar-02 12:42:43] [debug] [ nRF0x0] - open_dll
[2021-Mar-02 12:42:43] [ info] [ nRF0x0] - Load library at C:\Program Files (x86)\Nordic Semiconductor\nrf-command-line-tools\bin\JLINKARM_UNKNOWN_NRFJPROG.dll.
[2021-Mar-02 12:42:43] [ info] [ nRF0x0] - Library loaded, loading member functions.
[2021-Mar-02 12:42:43] [ info] [ nRF0x0] - Member functions succesfully loaded.
[2021-Mar-02 12:42:43] [ info] [Backend] - Logger callback at 0x182020 registered in Segger backend logger.
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] Logger callback at 0x182020 registered in JLink logger.
[2021-Mar-02 12:42:43] [debug] [nRFUnknown] - Just_open_dll_tagged_callback
[2021-Mar-02 12:42:43] [debug] [Backend] - open_dll
[2021-Mar-02 12:42:43] [ info] [Backend] - No J-Link DLL path was provided. Attempting to auto detect.
[2021-Mar-02 12:42:43] [ info] [Backend] - Load library at C:\Program Files (x86)\SEGGER\JLink\JLinkARM.dll.
[2021-Mar-02 12:42:43] [ info] [Backend] - Library loaded, loading member functions.
[2021-Mar-02 12:42:43] [ info] [Backend] - Member functions succesfully loaded.
[2021-Mar-02 12:42:43] [debug] [Backend] - dll_version
[2021-Mar-02 12:42:43] [ info] [Backend] - Segger dll version 6.88.a loaded.
[2021-Mar-02 12:42:43] [debug] [Backend] - set_core_data
[2021-Mar-02 12:42:43] [debug] [ nRF0x0] - enum_emu_snr
[2021-Mar-02 12:42:43] [debug] [nRFUnknown] - Just_enum_emu_snr
[2021-Mar-02 12:42:43] [debug] [Backend] - enum_emu_snr
[2021-Mar-02 12:42:43] [debug] [Backend] - ---just_enum_emu_snr
[2021-Mar-02 12:42:43] [debug] [Backend] - ---just_get_num_emus
[2021-Mar-02 12:42:43] [debug] [ nRF0x0] - connect_to_emu_with_snr
[2021-Mar-02 12:42:43] [debug] [nRFUnknown] - Just_connect_to_emu_with_snr
[2021-Mar-02 12:42:43] [debug] [Backend] - connect_to_emu_with_snr
[2021-Mar-02 12:42:43] [debug] [Backend] - is_connected_to_emu
[2021-Mar-02 12:42:43] [debug] [Backend] - ---just_enum_emu_snr
[2021-Mar-02 12:42:43] [debug] [Backend] - ---just_get_num_emus
[2021-Mar-02 12:42:43] [debug] [Backend] - ---just_connect_to_emu_with_snr
[2021-Mar-02 12:42:43] [debug] [Backend] - ---just_connect_to_emu_without_snr
[2021-Mar-02 12:42:43] [ info] [Backend] - Segger logging enabled.
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] Firmware: J-Link ARM V8 compiled Nov 28 2014 13:44:46
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] Hardware: V8.00
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] S/N: 4294967295
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] OEM: SEGGER
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] Feature(s): RDI,FlashDL,FlashBP,JFlash,GDB
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] TELNET listener socket opened on port 19021
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] WEBSRV Starting webserver
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] WEBSRV Webserver running on local port 19080
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] - 9.513ms returns "O.K."  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_GetHWStatus(...)  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] - 0.402ms returns 0  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_ExecCommand("SetRestartOnClose = 0", ...).   
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] - 0.009ms returns 0x01  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_ExecCommand("DisableFlashDL", ...).   
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] - 0.006ms returns 0x00  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_ExecCommand("ExcludeFlashCacheRange 0x0-0xFFFFFFFF", ...).   
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] - 0.005ms returns 0x00  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_SetHookUnsecureDialog  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_SetHookUnsecureDialog(...)
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] - 0.023ms returns 0  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_TIF_Select(JLINKARM_TIF_SWD)  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] - 1.250ms returns 0x00  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_SetSpeed(2000)  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] - 0.230ms  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_GetSN()  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] - 0.010ms returns -1  
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Mar-02 12:42:43] [ info] [Backend] - JLinkARM.dll reported "-1", an unknown error.
[2021-Mar-02 12:42:43] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_Close()  
[2021-Mar-02 12:42:43] [debug] [ nRF0x0] - close_dll
[2021-Mar-02 12:42:43] [debug] [nRFUnknown] - Just_close_dll
[2021-Mar-02 12:42:43] [debug] [Backend] - close
[2021-Mar-02 12:42:43] [debug] [Backend] - disconnect_from_emu
[2021-Mar-02 12:42:43] [debug] [Backend] - is_connected_to_emu
[2021-Mar-02 12:42:43] [debug] [Backend] - Segger Backend closed.

A couple of items of note:

  1. I have several j-flash devices and even the nRF-52 DK, the same results (less log output on the nRF52-DK)
  2. I have tried rebooting and on multiple computers
  3. I have tried this on several production devices. They let me write to them sometimes
  4. I have found and terminated an errant j-flash process in the past which let me write to the device
  5. When writing the firmware to the nRF-52 DK or the Fanstel EV-BM832 board, I do not have any trouble
  6. The production device is using the internal oscillator settings rather than a crystal. These settings are:
        nrf_clock_lf_cfg_t const clock_lf_cfg =
        {
            .source       = 0,
            .rc_ctiv      = 16,
            .rc_temp_ctiv = 2,
            .accuracy     = 7
        };

I am a little worried that the header got a little fancy with the "ESD" protection. 

Any ideas or help would be appreciated!

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