nRF Connect does not open. Stuck on blank window

[JamieBasil]

Hi

I installed nRF connect but gets stuck on this window when I try to launch the program.  Any ideas on what it could be?

Thanks

Jamie

[Einar Thorsrud]

Hi Jamie,

Can you upload the content of pc-nrfconnect-ble.json found under C:\Users\***\AppData\Roaming\nrfconnect\ here? After copying it, try to delete it and see if that helps. You can also try to refresh the window using CTRL + R. If that does not work, can you open the dev console by pressing CTRL + SHIFT + I and copy the content here?

Einar