nRFgo Studio keeps crashing

[Eirik Aa]

  Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	nRFgoStudio.exe
  Application Version:	0.0.0.0
  Application Timestamp:	024232f0
  Fault Module Name:	JLinkARM.dll_unloaded
  Fault Module Version:	0.0.0.0
  Fault Module Timestamp:	542a5cde
  Exception Code:	c0000005
  Exception Offset:	06892923
  OS Version:	6.1.7601.2.1.0.256.48
  Locale ID:	1044
  Additional Information 1:	0a9e
  Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:	0a9e
  Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

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Ive tried reinstalling the program. Not sure what to try next.

[Hung Bui]

@Eirik: Which Segger Jlink version do you have ? Could you try to uninstall Jlink and install the latest version from Segger ? You had the crash when you start nRFGo Studio ?

[Eirik Aa]

I have the jlink pro from segger. It can happend when stating progra, but also when selecting a device, or done programming a file.

[Hung Bui]

@Eirik: I will pass this issue to our developer. Is there any error message when the issue occurs ? If there is please take a screenshot when it happens.

Which Segger Jlink driver do you have ? I assume that you have your own custom board, not our development kit ?

Could you try to use our nrfjprog.exe program (located in C:\Program Files (x86)\Nordic Semiconductor\nrf51\bin) to program the chip ? Note that you can also use Jlink Commander tool for flashing.

[MANGO]

Hi. I also have the same problem after installing nRFgo Studio 1.20.0.

The error log says :

Problem Event Name:	APPCRASH
Application Name:	nRFgoStudio.exe
Application Version:	0.0.0.0
Application Timestamp:	01f94378
Fault Module Name:	Qt5Core.dll
Fault Module Version:	5.3.2.0
Fault Module Timestamp:	777a675f
Exception Code:	c0000005
Exception Offset:	001b0f6b
OS Version:	6.1.7601.2.1.0.768.3
Locale ID:	1042
Additional Information 1:	0a9e
Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
Additional Information 3:	0a9e
Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

My desktop is Samsung Sens R440(Windows 7 Home Premium K SP1)

Also, I receive "broken pipe" message after installing nRF Tools.

In my case, the J-Link version is V4.90b.

Is there any description about the "How to flash using JLink Commander"?

[Hung Bui]

@Mango922: You can temporary use nrfjprog.exe tool to flash the chip (softdevice/application).

For Jlink Commander, you can type ? to get help. To flash a hex file you can use "loadfile"