Setup issue for nRF52840 Dongle for BLE Sniffing

[AJH]

Hi all,

I'm trying to set up my nRF52840 Dongle as a BLE Sniffer.  I've followed the setup instructions from "nRF Sniffer for Bluetooth LE-- User Guide" v3.2, and I'm using the following environment:

• OS: Windows 10
• Wireshark Version: 3.4.4
• Python Version: 3.8.3
• nRF Sniffer Software version: 3.1.0

When I get to step 3(b) in the setup instructions (to run "nrf_sniffer_ble.bat --extcap-interfaces" on a command prompt), I'm getting the error: "ModuleNotFoundError: No Module named 'serial'"

Based on some other similar tickets, I've tried to run the command "python "C:\Program Files\Wireshark\extcap\nrf_sniffer_ble.py" --extcap-interfaces".  I still get an error when I run this command:

The serial module is installed on my machine, so I'm not sure why it's not being found when I run the extcap-interfaces command.

Please let me know where I'm going wrong.

AJ

[AJH]

Update: I changed the text in the requirements.txt file to pyserial == 3.4 (instead of pyserial >= 3.4), and now I get the expected outcome when I run python "C:\Program Files\Wireshark\extcap\nrf_sniffer_ble.py" --extcap-interfaces in my command prompt... however, I'm still getting the "ModuleNotFoundError: No Module named 'serial'" error when I run nrf_sniffer_ble.bat --extcap-interfaces

It may also be relevant that I'm using Anaconda as my Python package manager.

[Amanda Hsieh]

Please check the installed path of the serial module is added to the environment variables. 

-Amanda H.