Hi!
How did you update the FW - via MCUboot or a debug probe? And which folder did you get the .hex file from (img_app_bl or img_fota_dfu_hex)?
I uploaded via MCUboot (as shown in your video) and the hex file was out of img_fota-dfu_hex.
Any ideas ????
Update Saturday 21:50
I used the last days to organize a TELEKOM Germany LTE Simcard. Before inserting I updated the Thingy one more time with Zip file 2021-03-04 - Modem firmware updated and Asset Tracker - Hex (thingy91_ltem_2021-03-04_8e8c6089.hex/ out of dircetory :" img_app_bl or img_fota_dfu_hex" to be sure that there are in the mean time no changes in the firmware.
Result : with the TELEKOM Simcard there was a quick conection to the LTE :-) but unfortunately "Failed to connect to cloud, error -3[0m" and finally [UART FRAMING ERROR! CHECK BAUDRATE!] :-(
same test with the IBASIS -Simcard provided with the Thingy resulted in " Failed to estabish LTE Connection". :-(
I archived the log files for these two tests - so if you need them - please short message or better e-mail and I will send them - actually I don't know how to attach them in this helpdesk tool.
By the way : I wonder how it's possible to enter the market with such an "Out of the Box IOT- Device". Isn't there no pre-test phase with some not quite so qualified users. You put in a lot of effort with start-up videos, documentation, ... but if you look at the number of tickets, you can see - it's sometimes not so easy and that of course tarnishes the joy of such a high- tec device in which there is so much sweat and effort of so many Nordic employees. I am happy to offer myself as a "dumb tester" for future products :-).
So I hope to be able to support the troubleshooting. What else can I do to get the thingy up and running? I hope you had a nice and relaxing weekend ...
I uploaded via MCUboot (as shown in your video) and the hex file was out of img_fota-dfu_hex.
Any ideas ????
Update Saturday 21:50
I used the last days to organize a TELEKOM Germany LTE Simcard. Before inserting I updated the Thingy one more time with Zip file 2021-03-04 - Modem firmware updated and Asset Tracker - Hex (thingy91_ltem_2021-03-04_8e8c6089.hex/ out of dircetory :" img_app_bl or img_fota_dfu_hex" to be sure that there are in the mean time no changes in the firmware.
Result : with the TELEKOM Simcard there was a quick conection to the LTE :-) but unfortunately "Failed to connect to cloud, error -3[0m" and finally [UART FRAMING ERROR! CHECK BAUDRATE!] :-(
same test with the IBASIS -Simcard provided with the Thingy resulted in " Failed to estabish LTE Connection". :-(
I archived the log files for these two tests - so if you need them - please short message or better e-mail and I will send them - actually I don't know how to attach them in this helpdesk tool.
By the way : I wonder how it's possible to enter the market with such an "Out of the Box IOT- Device". Isn't there no pre-test phase with some not quite so qualified users. You put in a lot of effort with start-up videos, documentation, ... but if you look at the number of tickets, you can see - it's sometimes not so easy and that of course tarnishes the joy of such a high- tec device in which there is so much sweat and effort of so many Nordic employees. I am happy to offer myself as a "dumb tester" for future products :-).
So I hope to be able to support the troubleshooting. What else can I do to get the thingy up and running? I hope you had a nice and relaxing weekend ...
Hi!
I'd love to take a look at the logs. You can click "Insert" -> "Image/video/file" and attach the logs in your next comment.
Unfortunately, development for these devices moves so fast that when a device is bought the FW that it came shipped with is usually outdated, which is why we recommend updating the FW before getting started.
Hallo Heidi,
attached are the two logfiles and yes : I updated the FW before starting this adventure :-)
IBasis
2021-05-08T16:34:10.138Z INFO Application data folder: C:\Users\User\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor 2021-05-08T16:34:10.198Z DEBUG App pc-nrfconnect-linkmonitor v1.1.10 official 2021-05-08T16:34:10.198Z DEBUG App path: C:\Users\User\.nrfconnect-apps\node_modules\pc-nrfconnect-linkmonitor 2021-05-08T16:34:10.198Z DEBUG nRFConnect 3.6.1 is supported by the app (^3.6.0) 2021-05-08T16:34:10.198Z DEBUG nRFConnect path: C:\Users\User\AppData\Local\Programs\nrfconnect\resources\app.asar 2021-05-08T16:34:10.198Z DEBUG HomeDir: C:\Users\User 2021-05-08T16:34:10.198Z DEBUG TmpDir: C:\Users\User\AppData\Local\Temp 2021-05-08T16:34:10.231Z VERBOSE Could not fetch serial number for serial port at COM5 2021-05-08T16:34:25.398Z INFO Modem port is opened 2021-05-08T16:34:25.405Z DEBUG modem >> AT+CFUN? 2021-05-08T16:34:25.429Z DEBUG modem << +CFUN: 1 2021-05-08T16:34:25.433Z DEBUG modem << OK 2021-05-08T16:34:25.448Z DEBUG modem >> AT+CGSN=1 2021-05-08T16:34:25.456Z DEBUG modem << +CGSN: "352656101067703" 2021-05-08T16:34:25.458Z DEBUG modem << OK 2021-05-08T16:34:25.462Z DEBUG modem >> AT+CGMI 2021-05-08T16:34:25.469Z DEBUG modem << Nordic Semiconductor ASA 2021-05-08T16:34:25.471Z DEBUG modem << OK 2021-05-08T16:34:25.474Z DEBUG modem >> AT+CGMM 2021-05-08T16:34:25.481Z DEBUG modem << nRF9160-SICA 2021-05-08T16:34:25.482Z DEBUG modem << OK 2021-05-08T16:34:25.485Z DEBUG modem >> AT+CGMR 2021-05-08T16:34:25.493Z DEBUG modem << mfw_nrf9160_1.2.3 2021-05-08T16:34:25.494Z DEBUG modem << OK 2021-05-08T16:34:25.495Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.2.3] SerNr: 352656101067703 2021-05-08T16:34:25.497Z DEBUG modem >> AT+CEMODE? 2021-05-08T16:34:25.505Z DEBUG modem << +CEMODE: 2 2021-05-08T16:34:25.507Z DEBUG modem << OK 2021-05-08T16:34:25.524Z DEBUG modem >> AT%XCBAND=? 2021-05-08T16:34:25.535Z DEBUG modem << %XCBAND: (2,3,4,8,12,13,20,28) 2021-05-08T16:34:25.538Z DEBUG modem << OK 2021-05-08T16:34:25.546Z DEBUG modem >> AT+CMEE? 2021-05-08T16:34:25.553Z DEBUG modem << +CMEE: 0 2021-05-08T16:34:25.555Z DEBUG modem << OK 2021-05-08T16:34:25.561Z DEBUG modem >> AT+CMEE=1 2021-05-08T16:34:25.568Z DEBUG modem << OK 2021-05-08T16:34:25.572Z DEBUG modem >> AT+CNEC? 2021-05-08T16:34:25.578Z DEBUG modem << +CNEC: 0 2021-05-08T16:34:25.580Z DEBUG modem << OK 2021-05-08T16:34:25.583Z DEBUG modem >> AT+CNEC=24 2021-05-08T16:34:25.589Z DEBUG modem << OK 2021-05-08T16:34:25.594Z DEBUG modem >> AT+CGEREP? 2021-05-08T16:34:25.605Z DEBUG modem << +CGEREP: 0,0 2021-05-08T16:34:25.606Z DEBUG modem << OK 2021-05-08T16:34:25.610Z DEBUG modem >> AT+CGDCONT? 2021-05-08T16:34:25.618Z DEBUG modem << OK 2021-05-08T16:34:25.622Z DEBUG modem >> AT+CGACT? 2021-05-08T16:34:25.627Z DEBUG modem << OK 2021-05-08T16:34:25.630Z DEBUG modem >> AT+CGEREP=1 2021-05-08T16:34:25.636Z DEBUG modem << OK 2021-05-08T16:34:25.638Z DEBUG modem >> AT+CIND=1,1,1 2021-05-08T16:34:25.649Z DEBUG modem << OK 2021-05-08T16:34:25.655Z DEBUG modem >> AT+CEREG=5 2021-05-08T16:34:25.662Z DEBUG modem << OK 2021-05-08T16:34:25.668Z DEBUG modem >> AT+CEREG? 2021-05-08T16:34:25.680Z DEBUG modem << +CEREG: 5,4,"FFFE","FFFFFFFF",7,0,0,"00000000","00000000" 2021-05-08T16:34:25.683Z DEBUG modem << OK 2021-05-08T16:34:25.692Z DEBUG modem >> AT%CESQ=1 2021-05-08T16:34:25.702Z DEBUG modem << OK 2021-05-08T16:34:25.706Z DEBUG modem >> AT+CESQ 2021-05-08T16:34:25.714Z DEBUG modem << +CESQ: 99,99,255,255,255,255 2021-05-08T16:34:25.716Z DEBUG modem << OK 2021-05-08T16:34:25.722Z DEBUG modem >> AT%XSIM=1 2021-05-08T16:34:25.727Z DEBUG modem << OK 2021-05-08T16:34:25.730Z DEBUG modem >> AT%XSIM? 2021-05-08T16:34:25.736Z DEBUG modem << %XSIM: 1 2021-05-08T16:34:25.738Z DEBUG modem << OK 2021-05-08T16:34:25.744Z DEBUG modem >> AT+CPIN? 2021-05-08T16:34:25.753Z DEBUG modem << +CPIN: READY 2021-05-08T16:34:25.755Z DEBUG modem << OK 2021-05-08T16:34:25.761Z DEBUG modem >> AT+CPINR="SIM PIN" 2021-05-08T16:34:25.776Z DEBUG modem << +CPINR: "SIM PIN",3 2021-05-08T16:34:25.777Z DEBUG modem << OK 2021-05-08T16:34:25.786Z DEBUG modem >> AT+CIMI 2021-05-08T16:34:25.793Z DEBUG modem << 204080813560230 2021-05-08T16:34:25.794Z DEBUG modem << OK 2021-05-08T16:34:25.796Z INFO IMSIdentity: 204080813560230 2021-05-08T16:34:30.793Z DEBUG modem << %CESQ: 47,2,12,1 2021-05-08T16:34:30.820Z DEBUG modem << +CEREG: 2,"B223","03303803",7,0,0,"11100000","11100000" 2021-05-08T16:34:30.828Z DEBUG modem << [00:00:18.029,785] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 53491715, Tracking area: 45603[0m 2021-05-08T16:34:30.870Z DEBUG modem << %CESQ: 47,2,18,2 2021-05-08T16:34:30.878Z DEBUG modem << +CSCON: 1 2021-05-08T16:34:30.880Z DEBUG modem << [00:00:18.079,650] [0m<inf> asset_tracker: RRC mode: Connected[0m 2021-05-08T16:34:31.860Z DEBUG modem << +CNEC_ESM: 29,0 2021-05-08T16:34:31.874Z DEBUG modem << +CNEC_EMM: 19 2021-05-08T16:34:31.897Z DEBUG modem << +CEREG: 2,"B223","03303803",7,0,19,"11100000","11100000" 2021-05-08T16:34:33.117Z DEBUG modem << +CSCON: 0 2021-05-08T16:34:33.139Z DEBUG modem << [00:00:20.357,849] [0m<inf> asset_tracker: RRC mode: Idle[0m 2021-05-08T16:34:33.512Z DEBUG modem << %CESQ: 42,2,19,2 2021-05-08T16:34:33.524Z DEBUG modem << +CEREG: 2,"34B8","01C77603",7,0,19,"11100000","11100000" 2021-05-08T16:34:33.531Z DEBUG modem << [00:00:20.749,664] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 29849091, Tracking area: 13496[0m 2021-05-08T16:34:33.556Z DEBUG modem << +CSCON: 1 2021-05-08T16:34:33.558Z DEBUG modem << [00:00:20.797,058] [0m<inf> asset_tracker: RRC mode: Connected[0m 2021-05-08T16:34:34.150Z DEBUG modem << %CESQ: 44,2,24,3 2021-05-08T16:34:34.468Z DEBUG modem << +CNEC_ESM: 29,0 2021-05-08T16:34:34.485Z DEBUG modem << +CNEC_EMM: 19 2021-05-08T16:34:35.721Z DEBUG modem << +CSCON: 0 2021-05-08T16:34:35.727Z DEBUG modem << [00:00:22.961,914] [0m<inf> asset_tracker: RRC mode: Idle[0m 2021-05-08T16:34:37.192Z DEBUG modem << %CESQ: 47,2,15,2 2021-05-08T16:34:37.219Z DEBUG modem << +CEREG: 2,"B223","03303803",7,0,19,"11100000","11100000" 2021-05-08T16:34:37.238Z DEBUG modem << [00:00:24.429,840] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 53491715, Tracking area: 45603[0m 2021-05-08T16:34:37.260Z DEBUG modem << +CSCON: 1 2021-05-08T16:34:37.264Z DEBUG modem << [00:00:24.478,149] [0m<inf> asset_tracker: RRC mode: Connected[0m 2021-05-08T16:34:38.412Z DEBUG modem << +CNEC_ESM: 29,0 2021-05-08T16:34:38.426Z DEBUG modem << +CNEC_EMM: 19 2021-05-08T16:34:38.833Z DEBUG modem << %CESQ: 46,2,20,2 2021-05-08T16:34:39.665Z DEBUG modem << +CSCON: 0 2021-05-08T16:34:39.684Z DEBUG modem << [00:00:26.906,036] [0m<inf> asset_tracker: RRC mode: Idle[0m 2021-05-08T16:34:44.196Z DEBUG modem << %CESQ: 49,2,15,2 2021-05-08T16:34:49.316Z DEBUG modem << %CESQ: 50,2,20,2 2021-05-08T16:35:10.437Z DEBUG modem << %CESQ: 50,2,15,2 2021-05-08T16:35:23.237Z DEBUG modem << %CESQ: 50,2,20,2 2021-05-08T16:35:28.998Z DEBUG modem << %CESQ: 50,2,15,2 2021-05-08T16:35:32.840Z DEBUG modem << %CESQ: 50,2,20,2 2021-05-08T16:36:20.840Z DEBUG modem << %CESQ: 48,2,15,2 2021-05-08T16:36:31.720Z DEBUG modem << %CESQ: 49,2,20,2 2021-05-08T16:36:58.157Z DEBUG modem << %CESQ: 31,1,19,2 2021-05-08T16:36:58.187Z DEBUG modem << +CEREG: 2,"34B8","01C77600",7,0,19,"11100000","11100000" 2021-05-08T16:36:58.208Z DEBUG modem << [00:02:45.393,096] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 29849088, Tracking area: 13496[0m 2021-05-08T16:36:58.223Z DEBUG modem << +CSCON: 1 2021-05-08T16:36:58.225Z DEBUG modem << [00:02:45.440,490] [0m<inf> asset_tracker: RRC mode: Connected[0m 2021-05-08T16:36:58.394Z DEBUG modem << %CESQ: 26,1,18,2 2021-05-08T16:36:59.007Z DEBUG modem << +CNEC_ESM: 29,0 2021-05-08T16:36:59.022Z DEBUG modem << +CNEC_EMM: 19 2021-05-08T16:37:00.270Z DEBUG modem << +CSCON: 0 2021-05-08T16:37:00.275Z DEBUG modem << [00:02:47.509,307] [0m<inf> asset_tracker: RRC mode: Idle[0m 2021-05-08T16:37:01.200Z DEBUG modem << %CESQ: 47,2,16,2 2021-05-08T16:37:01.209Z DEBUG modem << +CEREG: 2,"B223","03303803",7,0,19,"11100000","11100000" 2021-05-08T16:37:01.238Z DEBUG modem << [00:02:48.433,288] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 53491715, Tracking area: 45603[0m 2021-05-08T16:37:01.242Z DEBUG modem << +CSCON: 1 2021-05-08T16:37:01.245Z DEBUG modem << [00:02:48.481,567] [0m<inf> asset_tracker: RRC mode: Connected[0m 2021-05-08T16:37:02.688Z DEBUG modem << +CNEC_ESM: 29,0 2021-05-08T16:37:02.699Z DEBUG modem << +CNEC_EMM: 19 2021-05-08T16:37:02.838Z DEBUG modem << %CESQ: 45,2,11,1 2021-05-08T16:37:03.942Z DEBUG modem << +CSCON: 0 2021-05-08T16:37:03.945Z DEBUG modem << [00:02:51.181,457] [0m<inf> asset_tracker: RRC mode: Idle[0m 2021-05-08T16:37:06.477Z DEBUG modem << %CESQ: 27,1,15,2 2021-05-08T16:37:06.508Z DEBUG modem << +CEREG: 2,"34B8","01C77600",7,0,19,"11100000","11100000" 2021-05-08T16:37:06.525Z DEBUG modem << [00:02:53.713,317] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 29849088, Tracking area: 13496[0m 2021-05-08T16:37:06.546Z DEBUG modem << +CSCON: 1 2021-05-08T16:37:06.548Z DEBUG modem << [00:02:53.760,681] [0m<inf> asset_tracker: RRC mode: Connected[0m 2021-05-08T16:37:07.353Z DEBUG modem << +CNEC_ESM: 29,0 2021-05-08T16:37:07.366Z DEBUG modem << +CNEC_EMM: 19 2021-05-08T16:37:08.611Z DEBUG modem << +CSCON: 0 2021-05-08T16:37:08.615Z DEBUG modem << [00:02:55.851,501] [0m<inf> asset_tracker: RRC mode: Idle[0m 2021-05-08T16:37:19.561Z DEBUG modem << %CESQ: 28,1,20,2 2021-05-08T16:41:24.817Z DEBUG modem >> AT+COPS=? 2021-05-08T16:41:54.308Z DEBUG modem << +COPS: (1,"","","26201",7),(1,"","","26202",7) 2021-05-08T16:41:54.314Z DEBUG modem << OK 2021-05-08T16:41:54.338Z DEBUG modem >> AT+COPS? 2021-05-08T16:41:54.356Z DEBUG modem << +COPS: 0 2021-05-08T16:41:54.359Z DEBUG modem << OK 2021-05-08T16:42:06.289Z DEBUG modem << %CESQ: 24,1,15,2 2021-05-08T16:42:25.491Z DEBUG modem << %CESQ: 27,1,20,2 2021-05-08T16:44:13.224Z DEBUG modem << [00:10:00.459,533] [0m<inf> lte_lc: Network connection attempt timed out[0m 2021-05-08T16:44:13.263Z DEBUG modem << %CESQ: 255,0,255,0 2021-05-08T16:44:13.285Z DEBUG modem << +CEREG: 0,"34B8","01C77600",7,0,19,"11100000","11100000" 2021-05-08T16:44:13.311Z DEBUG modem << %XSIM: 0 2021-05-08T16:44:13.324Z DEBUG modem << [00:10:00.550,048] [0m<inf> lte_lc: Using fallback network mode[0m 2021-05-08T16:44:14.484Z DEBUG modem << %XSIM: 1 2021-05-08T16:44:14.501Z DEBUG modem >> AT+CPIN? 2021-05-08T16:44:14.509Z DEBUG modem << +CPIN: READY 2021-05-08T16:44:14.511Z DEBUG modem << OK 2021-05-08T16:44:14.540Z DEBUG modem >> AT+CPINR="SIM PIN" 2021-05-08T16:44:14.555Z DEBUG modem << +CPINR: "SIM PIN",3 2021-05-08T16:44:14.557Z DEBUG modem << OK 2021-05-08T16:44:14.562Z DEBUG modem >> AT+CIMI 2021-05-08T16:44:14.574Z DEBUG modem << 204080813560230 2021-05-08T16:44:14.575Z DEBUG modem << OK 2021-05-08T16:44:14.577Z INFO IMSIdentity: 204080813560230 2021-05-08T16:45:01.181Z DEBUG modem << %CESQ: 54,2,25,3 2021-05-08T16:45:01.211Z DEBUG modem << +CEREG: 2,"B38B","03303867",9,0,19,"11100000","11100000" 2021-05-08T16:45:01.221Z DEBUG modem << [00:10:48.416,320] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 53491815, Tracking area: 45963[0m 2021-05-08T16:45:01.501Z DEBUG modem << +CSCON: 1 2021-05-08T16:45:01.507Z DEBUG modem << [00:10:48.736,602] [0m<inf> asset_tracker: RRC mode: Connected[0m 2021-05-08T16:45:01.675Z DEBUG modem << +CNEC_EMM: 15 2021-05-08T16:45:01.699Z DEBUG modem << +CEREG: 4,"B38B","03303867",9,0,15,"11100000","11100000" 2021-05-08T16:45:01.727Z DEBUG modem << +CSCON: 0 2021-05-08T16:45:01.728Z DEBUG modem << [00:10:48.966,217] [0m<inf> asset_tracker: RRC mode: Idle[0m 2021-05-08T16:45:01.951Z DEBUG modem << %CESQ: 255,0,255,0 2021-05-08T16:45:01.984Z DEBUG modem << +CEREG: 4,"FFFE","FFFFFFFF",9,0,15,"11100000","11100000" 2021-05-08T16:45:01.991Z DEBUG modem << [00:10:49.186,126] [0m<inf> asset_tracker: LTE cell changed: Cell ID: -1, Tracking area: 65534[0m 2021-05-08T16:45:03.134Z DEBUG modem << %CESQ: 48,2,26,3 2021-05-08T16:45:03.163Z DEBUG modem << +CEREG: 2,"0DBE","00C76A67",9,0,15,"11100000","11100000" 2021-05-08T16:45:03.174Z DEBUG modem << [00:10:50.374,084] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 13068903, Tracking area: 3518[0m 2021-05-08T16:45:03.518Z DEBUG modem << +CSCON: 1 2021-05-08T16:45:03.523Z DEBUG modem << [00:10:50.755,493] [0m<inf> asset_tracker: RRC mode: Connected[0m 2021-05-08T16:45:09.898Z DEBUG modem << %CESQ: 43,2,30,4 2021-05-08T16:45:15.548Z DEBUG modem << +CNEC_ESM: 32,0 2021-05-08T16:45:15.561Z DEBUG modem << +CNEC_EMM: 19 2021-05-08T16:45:15.591Z DEBUG modem << +CEREG: 2,"0DBE","00C76A67",9,0,19,"11100000","11100000" 2021-05-08T16:45:15.656Z DEBUG modem << +CSCON: 0 2021-05-08T16:45:15.658Z DEBUG modem << [00:11:02.894,226] [0m<inf> asset_tracker: RRC mode: Idle[0m 2021-05-08T16:45:15.906Z DEBUG modem << %CESQ: 49,2,22,3 2021-05-08T16:45:27.760Z DEBUG modem << +CEREG: 2,"DECC","01F4BC12",9,0,19,"11100000","11100000" 2021-05-08T16:45:27.792Z DEBUG modem << [00:11:14.994,750] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 32816146, Tracking area: 57036[0m 2021-05-08T16:45:28.110Z DEBUG modem << +CSCON: 1 2021-05-08T16:45:28.116Z DEBUG modem << [00:11:15.344,299] [0m<inf> asset_tracker: RRC mode: Connected[0m 2021-05-08T16:45:28.696Z DEBUG modem << %CESQ: 48,2,27,3 2021-05-08T16:45:29.288Z DEBUG modem << +CNEC_EMM: 15 2021-05-08T16:45:29.320Z DEBUG modem << +CEREG: 4,"DECC","01F4BC12",9,0,15,"11100000","11100000" 2021-05-08T16:45:29.343Z DEBUG modem << +CSCON: 0 2021-05-08T16:45:29.347Z DEBUG modem << [00:11:16.573,822] [0m<inf> asset_tracker: RRC mode: Idle[0m 2021-05-08T16:45:29.632Z DEBUG modem << %CESQ: 255,0,255,0 2021-05-08T16:45:29.660Z DEBUG modem << +CEREG: 4,"FFFE","FFFFFFFF",9,0,15,"11100000","11100000" 2021-05-08T16:45:29.668Z DEBUG modem << [00:11:16.866,577] [0m<inf> asset_tracker: LTE cell changed: Cell ID: -1, Tracking area: 65534[0m 2021-05-08T16:45:35.233Z DEBUG modem << %CESQ: 51,2,25,3 2021-05-08T16:45:35.267Z DEBUG modem << +CEREG: 4,"DECC","01F4BC12",9,0,15,"11100000","11100000" 2021-05-08T16:45:35.278Z DEBUG modem << [00:11:22.467,010] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 32816146, Tracking area: 57036[0m 2021-05-08T16:45:35.903Z DEBUG modem << %CESQ: 51,2,31,4 2021-05-08T16:46:04.581Z DEBUG modem << %CESQ: 48,2,26,3 2021-05-08T16:46:04.616Z DEBUG modem << +CEREG: 2,"0DBE","00C76A67",9,0,15,"11100000","11100000" 2021-05-08T16:46:04.629Z DEBUG modem << [00:11:51.815,277] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 13068903, Tracking area: 3518[0m 2021-05-08T16:46:04.960Z DEBUG modem << +CSCON: 1 2021-05-08T16:46:04.965Z DEBUG modem << [00:11:52.196,929] [0m<inf> asset_tracker: RRC mode: Connected[0m 2021-05-08T16:46:11.342Z DEBUG modem << %CESQ: 40,2,29,4 2021-05-08T16:46:16.968Z DEBUG modem << %CESQ: 45,2,29,4 2021-05-08T16:46:17.003Z DEBUG modem << +CNEC_ESM: 32,0 2021-05-08T16:46:17.021Z DEBUG modem << +CNEC_EMM: 19 2021-05-08T16:46:17.026Z DEBUG modem << +CEREG: 2,"0DBE","00C76A67",9,0,19,"11100000","11100000" 2021-05-08T16:46:17.097Z DEBUG modem << +CSCON: 0 2021-05-08T16:46:17.101Z DEBUG modem << [00:12:04.335,693] [0m<inf> asset_tracker: RRC mode: Idle[0m 2021-05-08T16:46:17.348Z DEBUG modem << %CESQ: 49,2,21,3 2021-05-08T16:46:29.201Z DEBUG modem << +CEREG: 4,"DECC","01F4BC12",9,0,19,"11100000","11100000" 2021-05-08T16:46:29.237Z DEBUG modem << [00:12:16.434,326] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 32816146, Tracking area: 57036[0m 2021-05-08T16:46:29.679Z DEBUG modem << %CESQ: 50,2,30,4 2021-05-08T16:47:06.022Z DEBUG modem << %CESQ: 46,2,21,3 2021-05-08T16:47:06.055Z DEBUG modem << +CEREG: 2,"0DBE","00C76A67",9,0,19,"11100000","11100000" 2021-05-08T16:47:06.070Z DEBUG modem << [00:12:53.255,004] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 13068903, Tracking area: 3518[0m 2021-05-08T16:47:16.615Z DEBUG modem << %CESQ: 48,2,28,4 2021-05-08T16:47:52.459Z DEBUG modem << %CESQ: 46,2,23,3 2021-05-08T16:48:10.377Z DEBUG modem << %CESQ: 47,2,29,4 2021-05-08T16:48:28.301Z DEBUG modem << %CESQ: 47,2,24,3 2021-05-08T16:48:33.418Z DEBUG modem << %CESQ: 48,2,29,4 2021-05-08T16:54:13.374Z DEBUG modem << [00:20:00.585,479] [0m<inf> lte_lc: Network connection attempt timed out[0m 2021-05-08T16:54:13.376Z DEBUG modem << [00:20:00.592,315] [1;31m<err> asset_tracker: LTE link could not be established.[0m 2021-05-08T16:54:13.377Z DEBUG modem << [00:20:00.599,945] [1;33m<wrn> asset_tracker: Failed to establish LTE connection.[0m 2021-05-08T16:54:13.378Z DEBUG modem << [00:20:00.607,666] [1;33m<wrn> asset_tracker: Will retry in 480 seconds.[0m
TELEKOM
2021-05-08T16:01:51.350Z INFO Application data folder: C:\Users\User\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor 2021-05-08T16:01:51.443Z VERBOSE Could not fetch serial number for serial port at COM5 2021-05-08T16:02:01.236Z INFO Modem port is opened 2021-05-08T16:02:01.243Z DEBUG modem >> AT+CFUN? 2021-05-08T16:02:01.252Z DEBUG modem << +CFUN: 1 2021-05-08T16:02:01.254Z DEBUG modem << OK 2021-05-08T16:02:01.282Z DEBUG modem >> AT+CGSN=1 2021-05-08T16:02:01.300Z DEBUG modem << +CGSN: "352656101067703" 2021-05-08T16:02:01.301Z DEBUG modem << OK 2021-05-08T16:02:01.304Z DEBUG modem >> AT+CGMI 2021-05-08T16:02:01.322Z DEBUG modem << Nordic Semiconductor ASA 2021-05-08T16:02:01.324Z DEBUG modem << OK 2021-05-08T16:02:01.326Z DEBUG modem >> AT+CGMM 2021-05-08T16:02:01.342Z DEBUG modem << nRF9160-SICA 2021-05-08T16:02:01.344Z DEBUG modem << OK 2021-05-08T16:02:01.348Z DEBUG modem >> AT+CGMR 2021-05-08T16:02:01.364Z DEBUG modem << mfw_nrf9160_1.2.3 2021-05-08T16:02:01.365Z DEBUG modem << OK 2021-05-08T16:02:01.367Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.2.3] SerNr: 352656101067703 2021-05-08T16:02:01.369Z DEBUG modem >> AT+CEMODE? 2021-05-08T16:02:01.384Z DEBUG modem << +CEMODE: 2 2021-05-08T16:02:01.386Z DEBUG modem << OK 2021-05-08T16:02:01.398Z DEBUG modem >> AT%XCBAND=? 2021-05-08T16:02:01.415Z DEBUG modem << %XCBAND: (2,3,4,8,12,13,20,28) 2021-05-08T16:02:01.417Z DEBUG modem << OK 2021-05-08T16:02:01.425Z DEBUG modem >> AT+CMEE? 2021-05-08T16:02:01.442Z DEBUG modem << +CMEE: 0 2021-05-08T16:02:01.443Z DEBUG modem << OK 2021-05-08T16:02:01.446Z DEBUG modem >> AT+CMEE=1 2021-05-08T16:02:01.460Z DEBUG modem << OK 2021-05-08T16:02:01.463Z DEBUG modem >> AT+CNEC? 2021-05-08T16:02:01.478Z DEBUG modem << +CNEC: 0 2021-05-08T16:02:01.481Z DEBUG modem << OK 2021-05-08T16:02:01.483Z DEBUG modem >> AT+CNEC=24 2021-05-08T16:02:01.498Z DEBUG modem << OK 2021-05-08T16:02:01.502Z DEBUG modem >> AT+CGEREP? 2021-05-08T16:02:01.514Z DEBUG modem << +CGEREP: 0,0 2021-05-08T16:02:01.516Z DEBUG modem << OK 2021-05-08T16:02:01.520Z DEBUG modem >> AT+CGDCONT? 2021-05-08T16:02:01.540Z DEBUG modem << +CGDCONT: 0,"IPV4V6","IMS","10.21.148.2 2A01:059F:A004:FF87:0001:0002:1CEE:64A1",0,0 2021-05-08T16:02:01.542Z DEBUG modem << OK 2021-05-08T16:02:01.548Z DEBUG modem >> AT+CGACT? 2021-05-08T16:02:01.559Z DEBUG modem << +CGACT: 0,1 2021-05-08T16:02:01.563Z DEBUG modem << OK 2021-05-08T16:02:01.567Z DEBUG modem >> AT+CGEREP=1 2021-05-08T16:02:01.575Z DEBUG modem << OK 2021-05-08T16:02:01.578Z DEBUG modem >> AT+CIND=1,1,1 2021-05-08T16:02:01.583Z DEBUG modem << OK 2021-05-08T16:02:01.587Z DEBUG modem >> AT+CEREG=5 2021-05-08T16:02:01.592Z DEBUG modem << OK 2021-05-08T16:02:01.596Z DEBUG modem >> AT+CEREG? 2021-05-08T16:02:01.616Z DEBUG modem << +CEREG: 5,1,"34B8","01C77603",7,,,"11100000","00000110" 2021-05-08T16:02:01.619Z DEBUG modem << OK 2021-05-08T16:02:01.630Z DEBUG modem >> AT+COPS=3,2 2021-05-08T16:02:01.644Z DEBUG modem << OK 2021-05-08T16:02:01.647Z DEBUG modem >> AT+COPS? 2021-05-08T16:02:01.662Z DEBUG modem << +COPS: 0,2,"26201",7 2021-05-08T16:02:01.664Z DEBUG modem << OK 2021-05-08T16:02:01.670Z DEBUG modem >> AT%XCBAND 2021-05-08T16:02:01.686Z DEBUG modem << %XCBAND: 20 2021-05-08T16:02:01.688Z DEBUG modem << OK 2021-05-08T16:02:01.697Z DEBUG modem >> AT+CGDCONT? 2021-05-08T16:02:01.719Z DEBUG modem << +CGDCONT: 0,"IPV4V6","IMS","10.21.148.2 2A01:059F:A004:FF87:0001:0002:1CEE:64A1",0,0 2021-05-08T16:02:01.720Z DEBUG modem << OK 2021-05-08T16:02:01.728Z DEBUG modem >> AT+CGACT? 2021-05-08T16:02:01.745Z DEBUG modem << +CGACT: 0,1 2021-05-08T16:02:01.746Z DEBUG modem << OK 2021-05-08T16:02:01.749Z DEBUG modem >> AT%CESQ=1 2021-05-08T16:02:01.763Z DEBUG modem << OK 2021-05-08T16:02:01.766Z DEBUG modem >> AT+CESQ 2021-05-08T16:02:01.782Z DEBUG modem << +CESQ: 99,99,255,255,24,45 2021-05-08T16:02:01.783Z DEBUG modem << OK 2021-05-08T16:02:01.792Z DEBUG modem >> AT%XSIM=1 2021-05-08T16:02:01.809Z DEBUG modem << OK 2021-05-08T16:02:01.812Z DEBUG modem >> AT%XSIM? 2021-05-08T16:02:01.829Z DEBUG modem << %XSIM: 1 2021-05-08T16:02:01.831Z DEBUG modem << OK 2021-05-08T16:02:01.835Z DEBUG modem >> AT+CPIN? 2021-05-08T16:02:01.843Z DEBUG modem << +CPIN: READY 2021-05-08T16:02:01.844Z DEBUG modem << OK 2021-05-08T16:02:01.848Z DEBUG modem >> AT+CPINR="SIM PIN" 2021-05-08T16:02:01.863Z DEBUG modem << +CPINR: "SIM PIN",3 2021-05-08T16:02:01.865Z DEBUG modem << OK 2021-05-08T16:02:01.870Z DEBUG modem >> AT+CIMI 2021-05-08T16:02:01.880Z DEBUG modem << 262011108322184 2021-05-08T16:02:01.881Z DEBUG modem << OK 2021-05-08T16:02:01.881Z DEBUG modem << %CESQ: 45,2,24,3 2021-05-08T16:02:01.884Z INFO IMSIdentity: 262011108322184 2021-05-08T16:02:51.162Z DEBUG modem << %CESQ: 46,2,19,2 2021-05-08T16:02:53.080Z DEBUG modem << %CESQ: 47,2,24,3 2021-05-08T16:02:55.229Z DEBUG modem << [00:01:08.098,876] [1;33m<wrn> date_time: getaddrinfo, error: -11[0m 2021-05-08T16:03:55.295Z DEBUG modem << [00:02:08.118,499] [0m<dbg> nrf_cloud_transport.nct_connect: getaddrinfo failed -11[0m 2021-05-08T16:03:55.299Z DEBUG modem << [00:02:08.126,403] [0m<dbg> nrf_cloud.api_event_handler: NRF_CLOUD_EVT_TRANSPORT_CONNECTING[0m 2021-05-08T16:03:55.303Z DEBUG modem << [00:02:08.134,948] [0m<inf> asset_tracker: CLOUD_EVT_CONNECTING[0m 2021-05-08T16:03:55.306Z DEBUG modem << [00:02:08.141,082] [1;31m<err> asset_tracker: Failed to connect to cloud, error -3[0m 2021-05-08T16:03:55.340Z DEBUG modem << [00:02:08.148,864] [1;31m<err> asset_tracker: Network error, check cloud configuration[0m 2021-05-08T16:03:55.344Z DEBUG modem << [00:02:08.156,982] [1;31m<err> asset_tracker: Device will reboot in 300 seconds[0m 2021-05-08T16:03:55.347Z DEBUG modem << [00:02:08.164,550] [1;31m<err> asset_tracker: LTE link disconnect[0m 2021-05-08T16:03:55.353Z DEBUG modem << +CGEV: ME PDN DEACT 0 2021-05-08T16:03:55.363Z DEBUG modem << +CEREG: 0,"34B8","01C77603",7,0,0,"11100000","11100000" 2021-05-08T16:03:55.370Z DEBUG modem << +CIND: "service",0 2021-05-08T16:03:55.376Z DEBUG modem << +CGEV: ME DETACH 2021-05-08T16:03:55.399Z DEBUG modem >> AT+CGDCONT? 2021-05-08T16:03:56.619Z DEBUG modem << %CESQ: 255,0,255,0 2021-05-08T16:03:56.623Z DEBUG modem << +CSCON: 0 2021-05-08T16:03:56.642Z DEBUG modem << [00:02:09.490,814] [0m<inf> asset_tracker: RRC mode: Idle[0m 2021-05-08T16:03:56.915Z DEBUG modem << %XSIM: 0 2021-05-08T16:03:57.132Z DEBUG modem << [00:02:10.003,540] [1;31m<eOK 2021-05-08T16:03:57.155Z DEBUG modem << rr> asset_tracker: Shutdown modem[0m 2021-05-08T16:03:59.211Z DEBUG modem << [00:02:12.056,884] [1;33m<wrn> date_time: getaddrinfo, error: -11[0m 2021-05-08T16:03:59.214Z DEBUG modem << [00:02:12.063,171] [1;33m<wrn> date_time: getaddrinfo, error: -11[0m 2021-05-08T16:03:59.218Z DEBUG modem << [00:02:12.069,458] [1;33m<wrn> date_time: getaddrinfo, error: -11[0m 2021-05-08T16:03:59.221Z DEBUG modem << [00:02:12.075,775] [1;33m<wrn> date_time: getaddrinfo, error: -11[0m 2021-05-08T16:03:59.260Z DEBUG modem << [00:02:12.082,061] [1;33m<wrn> date_time: Not getting time from any NTP server[0m 2021-05-08T16:03:59.264Z DEBUG modem << [00:02:12.089,508] [0m<inf> asset_tracker: DATE_TIME_NOT_OBTAINED[0m 2021-05-08T16:08:55.305Z DEBUG modem << [UART FRAMING ERROR! CHECK BAUDRATE!]
Nice day with these files and maybe you have a solution .... :-)