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Problem Connecting nRF5340 to EdgeImpulse

I am following example in https://docs.edgeimpulse.com/docs/nordic-semi-nrf5340-dk but I cannot connect nrf5340 to EdgeImpulse studio. When I connect device via usb cabel I am able to upload the edgimpulse firmware (copied to JLink folder) but it does not connect. I am following the instruction from https://www.edgeimpulse.com/blog/collect-sensor-data-straight-from-your-web-browser.  On my computer, nRF5340 is displayed as COM6, COM7, COM8 (Bulk Interface). Anyone plz help urgently. Do I need to install any derver? Even, the device is not detected in nRF Connect v3.6.1 - Programmer.

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