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Using nRF52840-MDK-USB dongle - Unsupported device. The detected device could not be recognized as neither JLink device nor Nordic USB device.

I bet you get sick of this, but I've looked at the other solutions and followed any advice, but no joy.

I am trying to use a Makerdiary nRF82540-MDK usb dongle to evaluate bluetooth (and yes I've now bought and am awaiting a couple of official NS nRF52840 usb dongles!)

When I try to connect the dongle I get the above error message and here is the log

2021-05-24T11:04:04.515Z INFO Application data folder: C:\Users\Gordon\AppData\Roaming\nrfconnect\pc-nrfconnect-programmer
2021-05-24T11:04:04.686Z DEBUG App pc-nrfconnect-programmer v1.4.8 official
2021-05-24T11:04:04.686Z DEBUG App path: C:\Users\Gordon\.nrfconnect-apps\node_modules\pc-nrfconnect-programmer
2021-05-24T11:04:04.687Z DEBUG nRFConnect 3.6.1 is supported by the app (^3.6.0)
2021-05-24T11:04:04.687Z DEBUG nRFConnect path: C:\Users\Gordon\AppData\Local\Programs\nrfconnect\resources\app.asar
2021-05-24T11:04:04.687Z DEBUG HomeDir: C:\Users\Gordon
2021-05-24T11:04:04.687Z DEBUG TmpDir: C:\Users\Gordon\AppData\Local\Temp
2021-05-24T11:04:04.720Z INFO Using nrfjprog library 10.12.1, pc-nrfjprog-js 1.7.6
2021-05-24T11:04:26.746Z ERROR Unsupported device. The detected device could not be recognized as neither JLink device nor Nordic USB device.
2021-05-24T11:09:22.929Z INFO Target device closed.

According to Makerdiary https://wiki.makerdiary.com/nrf52840-mdk-usb-dongle/ nRFConnect | Programmer should work!!!

The device itself is working, I was able to flash the ada-fruit bootloader (as recommended in the Makerdiary docs) and load the Blinky app through the usb - and yes it flashes through all the colours of the led - yay. But no joy with your tool.

I appreciate that it isn't your dev board, but if you have any ideas I'd be grateful. Here is the system report

# nRFConnect System Report - 2021-05-24T11-28-04.616Z

- System: Dell Inc. XPS 15 9550
- BIOS: Dell Inc. DELL - 1072009
- CPU: 1 x IntelRegistered CoreTm i7-6700HQ 2.60 GHz 8 cores (4 physical)
- Memory: 21.4 GB free of 31.9 GB total
- Filesystem: C: (NTFS) 462.8 GB 50.2% used

- OS: Microsoft Windows 10 Pro (10.0.19043) win32 ia32

- Versions
- kernel: 10.0.19043
- git: 2.17.1.windows.2
- node: 12.13.0
- python: 3.9.5
- python3:

- Connected devices:
- COM5: 084C7671357011CE

I've updated everything I can think of to latest versions, checked dlls etc.

Ta

Gordon

Edited: changed title

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  • Hello Gordon,

    I don't have much experience with this particular dongle, but the documentation you linked shows different methods for performing DFU depending on which bootloader is used. And the Adafruit one is not compatible with the Nordic programmer app, unfortunately. To use the programmer app, you would have to revert back to the Nordic "open bootloader".

    Best regards,

    Vidar

    Edit: fixed some typos

Reply
  • Hello Gordon,

    I don't have much experience with this particular dongle, but the documentation you linked shows different methods for performing DFU depending on which bootloader is used. And the Adafruit one is not compatible with the Nordic programmer app, unfortunately. To use the programmer app, you would have to revert back to the Nordic "open bootloader".

    Best regards,

    Vidar

    Edit: fixed some typos

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