Developer kit failure - 10040

[SteveHx]

This board is no longer recognized by SES to program code.

 9:09:21.82 d:\> nrfjprog --recover
ERROR: JLinkARM DLL reported an error. Try again. If error condition
ERROR: persists, run the same command again with argument --log, contact Nordic
ERROR: Semiconductor and provide the generated log.log file to them.

15:02:01.55 d:\> nrfjprog --recover --log
ERROR: JLinkARM DLL reported an error. Try again. If error condition
ERROR: persists, run the same command again with argument --log, contact Nordic
ERROR: Semiconductor and provide the generated log.log file to them.

Fullscreen 4336.log.log Download

[2021-Jun-02 17:38:11] [ info] --------------------------------------------------------------------------------
[2021-Jun-02 17:38:11] [ info] nrfjprog --recover --log 
[2021-Jun-02 17:38:11] [ info] nrfjprog version 10.12.2 
[2021-Jun-02 17:38:11] [ info] --------------------------------------------------------------------------------
[2021-Jun-02 17:38:11] [debug] [ nRF0x0] - open_dll
[2021-Jun-02 17:38:11] [ info] [ nRF0x0] - Load library at C:\Program Files (x86)\Nordic Semiconductor\nrf-command-line-tools\bin\JLINKARM_UNKNOWN_NRFJPROG.dll.
[2021-Jun-02 17:38:11] [ info] [ nRF0x0] - Library loaded, loading member functions.
[2021-Jun-02 17:38:11] [ info] [ nRF0x0] - Member functions succesfully loaded.
[2021-Jun-02 17:38:11] [ info] [Backend] - Logger callback at 0x832020 registered in Segger backend logger.
[2021-Jun-02 17:38:11] [ info] [  JLink] - [Info    ] [JLink     ] Logger callback at 0x832020 registered in JLink logger.
[2021-Jun-02 17:38:11] [debug] [nRFUnknown] - Just_open_dll_tagged_callback
[2021-Jun-02 17:38:11] [debug] [Backend] - open_dll
[2021-Jun-02 17:38:11] [ info] [Backend] - No J-Link DLL path was provided. Attempting to auto detect.
[2021-Jun-02 17:38:12] [ info] [Backend] - Load library at C:\Program Files (x86)\SEGGER\JLink\JLinkARM.dll.
[2021-Jun-02 17:38:12] [ info] [Backend] - Library loaded, loading member functions.
[2021-Jun-02 17:38:12] [ info] [Backend] - Member functions succesfully loaded.
[2021-Jun-02 17:38:12] [debug] [Backend] - dll_version
[2021-Jun-02 17:38:12] [ info] [Backend] - Segger dll version 6.88.a loaded.
[2021-Jun-02 17:38:12] [debug] [Backend] - set_core_data
[2021-Jun-02 17:38:12] [debug] [ nRF0x0] - enum_emu_snr
[2021-Jun-02 17:38:12] [debug] [nRFUnknown] - Just_enum_emu_snr
[2021-Jun-02 17:38:12] [debug] [Backend] - enum_emu_snr
[2021-Jun-02 17:38:12] [debug] [Backend] - ---just_enum_emu_snr
[2021-Jun-02 17:38:12] [debug] [Backend] - ---just_get_num_emus
[2021-Jun-02 17:38:12] [debug] [ nRF0x0] - connect_to_emu_with_snr
[2021-Jun-02 17:38:12] [debug] [nRFUnknown] - Just_connect_to_emu_with_snr
[2021-Jun-02 17:38:12] [debug] [Backend] - connect_to_emu_with_snr
[2021-Jun-02 17:38:12] [debug] [Backend] - is_connected_to_emu
[2021-Jun-02 17:38:12] [debug] [Backend] - ---just_enum_emu_snr
[2021-Jun-02 17:38:12] [debug] [Backend] - ---just_get_num_emus
[2021-Jun-02 17:38:12] [debug] [Backend] - ---just_connect_to_emu_with_snr
[2021-Jun-02 17:38:12] [debug] [Backend] - ---just_connect_to_emu_without_snr
[2021-Jun-02 17:38:12] [ info] [Backend] - Segger logging enabled.
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] Firmware: J-Link OB-SAM3U128-V2-NordicSemi compiled Mar 17 2020 14:43:00
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] Hardware: V1.00
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] S/N: 682712031
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] OEM: SEGGER
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] Feature(s): RDI, FlashBP, FlashDL, JFlash, GDB
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] TELNET listener socket opened on port 19021
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] WEBSRV Starting webserver
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] WEBSRV Webserver running on local port 19080
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 25.635ms returns "O.K."  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_GetHWStatus(...)  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 1.214ms returns 0  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_ExecCommand("SetRestartOnClose = 0", ...).   
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 0.011ms returns 0x01  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_ExecCommand("DisableFlashDL", ...).   
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 0.009ms returns 0x00  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_ExecCommand("ExcludeFlashCacheRange 0x0-0xFFFFFFFF", ...).   
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 0.005ms returns 0x00  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_SetHookUnsecureDialog  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_SetHookUnsecureDialog(...)
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 0.034ms returns 0  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_TIF_Select(JLINKARM_TIF_SWD)  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 4.058ms returns 0x00  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_SetSpeed(2000)  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 0.687ms  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_GetSN()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 0.012ms returns 682712031  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [debug] [Backend] - ---just_load_core_data
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_ExecCommand("CORESIGHT_SetIndexAHBAPToUse = 0", ...).   
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 0.008ms returns 0x00  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_ExecCommand("device = Cortex-M4", ...).   
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] XML file found at: C:\Program Files (x86)\SEGGER\JLink\JLinkDevices.xml 
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] C:\Program Files (x86)\SEGGER\JLink\JLinkDevices.xml evaluated successfully. 
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] Device "CORTEX-M4" selected.
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] Device "CORTEX-M4" selected.
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] - 2569.645ms returns 0x00  
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:14] [debug] [ nRF0x0] - read_connected_emu_snr
[2021-Jun-02 17:38:14] [debug] [nRFUnknown] - Just_read_connected_emu_snr
[2021-Jun-02 17:38:14] [debug] [Backend] - read_connected_emu_snr
[2021-Jun-02 17:38:14] [debug] [Backend] - is_connected_to_emu
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_IsOpen()  
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] - 0.032ms returns 0x01  
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:14] [debug] [ nRF0x0] - read_device_family
[2021-Jun-02 17:38:14] [debug] [nRFUnknown] - Just_read_device_family
[2021-Jun-02 17:38:14] [debug] [Backend] - is_connected_to_emu
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_IsOpen()  
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] - 0.011ms returns 0x01  
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_Lock()  
[2021-Jun-02 17:38:14] [debug] [Backend] - read_debug_port_idr
[2021-Jun-02 17:38:14] [debug] [Backend] - read_debug_port_register
[2021-Jun-02 17:38:14] [debug] [Backend] - ---just_read_debug_port_register
[2021-Jun-02 17:38:14] [debug] [Backend] - coresight_configure
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_CORESIGHT_Configure()  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 102.092ms returns 0  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:15] [debug] [Backend] - ---just_select_debug_port_register
[2021-Jun-02 17:38:15] [debug] [Backend] - Select AP 255, DP Bank 0, AP Bank 255
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_CORESIGHT_WriteAPDPReg(DP reg 0x02, 0x00000000)  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 1.680ms returns -1  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:15] [ info] [Backend] - JLinkARM.dll reported "-1", an unknown error.
[2021-Jun-02 17:38:15] [debug] [Backend] - ---just_abort_debug_action
[2021-Jun-02 17:38:15] [ info] [Backend] - Attempting to clear any configuration errors in debug port before closing connection. 
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_CORESIGHT_WriteAPDPReg(DP reg 0x00, 0x0000001F)  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 1.626ms returns -1  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:15] [ info] [Backend] - JLinkARM.dll reported "-1", an unknown error.
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 0.037ms  
[2021-Jun-02 17:38:15] [debug] [ nRF0x0] - close_dll
[2021-Jun-02 17:38:15] [debug] [nRFUnknown] - Just_close_dll
[2021-Jun-02 17:38:15] [debug] [Backend] - close
[2021-Jun-02 17:38:15] [debug] [Backend] - disconnect_from_emu
[2021-Jun-02 17:38:15] [debug] [Backend] - is_connected_to_emu
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_IsOpen()  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 0.011ms returns 0x01  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:15] [debug] [Backend] - ---just_disconnect_from_emu
[2021-Jun-02 17:38:15] [debug] [Backend] - is_connected_to_device
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_IsConnected()  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 0.012ms returns FALSE  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:15] [debug] [Backend] - ---just_is_debug_region_powered
[2021-Jun-02 17:38:15] [debug] [Backend] - ---just_read_debug_port_register
[2021-Jun-02 17:38:15] [debug] [Backend] - is_connected_to_emu
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_IsOpen()  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 0.010ms returns 0x01  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_Lock()  
[2021-Jun-02 17:38:15] [debug] [Backend] - ---just_select_debug_port_register
[2021-Jun-02 17:38:15] [debug] [Backend] - Select AP 255, DP Bank 0, AP Bank 255
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_CORESIGHT_WriteAPDPReg(DP reg 0x02, 0x00000000)  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 1.554ms returns -1  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:15] [ info] [Backend] - JLinkARM.dll reported "-1", an unknown error.
[2021-Jun-02 17:38:15] [debug] [Backend] - ---just_abort_debug_action
[2021-Jun-02 17:38:15] [ info] [Backend] - Attempting to clear any configuration errors in debug port before closing connection. 
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_CORESIGHT_WriteAPDPReg(DP reg 0x00, 0x0000001F)  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 1.670ms returns -1  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:15] [ info] [Backend] - JLinkARM.dll reported "-1", an unknown error.
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 0.033ms  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_Close()  
[2021-Jun-02 17:38:15] [debug] [Backend] - Segger Backend closed.

[Jared]

Hi,

Could you go through the steps listed in this thread and confirm that none of the steps solved your issue.

regards

Jared 

[SteveHx]

The only step I had not already tried was reloading the bootloader. After I did that, SES said there was newere firmware to download over it, so I did - and I'm back to the original problem. I suspect I need to update SES, which I haven't done for a few months. Where is the preferred source to update SES? And why do my several other devkits not show this problem?

[Jared]

You can download it directly from SEGGER here, I'm not confident in that SES is really the problem here, which version of SES are you using?

What revision of the devkit are you using? Have you soldered any of the Solder bridges? What do voltage do you measure on VDD and the Reset pin on the devkit while it's plugged to the computer through USB. 

[SteveHx]

Did all of that, including reloading the bootloader as described, but that just leaves me with SES wanting to reload it again, and then crashing. This is with the latest SES and bootloader, just downloaded today. This is turning into a huge time sink, just to get back to having something working that used to work fine.