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Thingy91 Asset Tracker demo: stuck at no LTE connection

bluebeam

Hi Nordic support,

I was trying to get the Asset Tracker app running on the Thingy91 device but encountered various problems. Basically it can't get connected with the network. Here's the details.

1) I followed the getting Started video to update the modem firmware and app firmware.

Modem firmware: mfwnrf9160123.zip

App firmware: thingy91_ltem_2021-03-04_8e8c6089.hex

I used the Nrf connect desktop app and USB connection, not debug probe to update the firmware.

2) I created nrf cloud account and activated the iBasis sim card. But it won't let me add the device, with this message:

"There was an error adding your device: No device found for this id. The device has not yet been provisioned. Troubleshoot nRF Code 40412"

I turned on the Thingy91 device, it blinks cyan forever.

I turned on the LTE link monitor. The log message shows it can't make a connection to the network. I'm here at US west coast with pretty good LTE signal. Cell phone shows 3 or 4 bars. iBasis's website says we're covered with LTE-M.

I attached the LTE link monitor logs below.

Fullscreen 2021-06-21T04_54_14.527Z-log.txt Download 
2021-06-21T04:54:15.982Z INFO Application data folder: C:\Users\naiqiang\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor
2021-06-21T04:54:16.007Z DEBUG App pc-nrfconnect-linkmonitor v1.1.10 official
2021-06-21T04:54:16.007Z DEBUG App path: C:\Users\naiqiang\.nrfconnect-apps\node_modules\pc-nrfconnect-linkmonitor
2021-06-21T04:54:16.007Z DEBUG nRFConnect 3.6.1 is supported by the app (^3.6.0)
2021-06-21T04:54:16.007Z DEBUG nRFConnect path: C:\Users\naiqiang\AppData\Local\Programs\nrfconnect\resources\app.asar
2021-06-21T04:54:16.007Z DEBUG HomeDir: C:\Users\naiqiang
2021-06-21T04:54:16.007Z DEBUG TmpDir: C:\Users\naiqiang\AppData\Local\Temp
2021-06-21T04:54:53.362Z INFO Modem port is opened
2021-06-21T04:54:53.368Z DEBUG modem >> AT+CFUN?
2021-06-21T04:54:53.384Z DEBUG modem << +CFUN: 1
2021-06-21T04:54:53.387Z DEBUG modem << OK
2021-06-21T04:54:53.400Z DEBUG modem >> AT+CGSN=1
2021-06-21T04:54:53.408Z DEBUG modem << +CGSN: "352656101082058"
2021-06-21T04:54:53.409Z DEBUG modem << OK
2021-06-21T04:54:53.412Z DEBUG modem >> AT+CGMI
2021-06-21T04:54:53.419Z DEBUG modem << Nordic Semiconductor ASA
2021-06-21T04:54:53.421Z DEBUG modem << OK
2021-06-21T04:54:53.426Z DEBUG modem >> AT+CGMM
2021-06-21T04:54:53.432Z DEBUG modem << nRF9160-SICA
2021-06-21T04:54:53.433Z DEBUG modem << OK
2021-06-21T04:54:53.436Z DEBUG modem >> AT+CGMR
2021-06-21T04:54:53.443Z DEBUG modem << mfw_nrf9160_1.2.3
2021-06-21T04:54:53.445Z DEBUG modem << OK
2021-06-21T04:54:53.446Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.2.3] SerNr: 352656101082058
2021-06-21T04:54:53.448Z DEBUG modem >> AT+CEMODE?
2021-06-21T04:54:53.456Z DEBUG modem << +CEMODE: 2
2021-06-21T04:54:53.458Z DEBUG modem << OK
2021-06-21T04:54:53.463Z DEBUG modem >> AT%XCBAND=?
2021-06-21T04:54:53.472Z DEBUG modem << %XCBAND: (2,3,4,8,12,13,20,28)
2021-06-21T04:54:53.475Z DEBUG modem << OK
2021-06-21T04:54:53.482Z DEBUG modem >> AT+CMEE?
2021-06-21T04:54:53.490Z DEBUG modem << +CMEE: 0
2021-06-21T04:54:53.491Z DEBUG modem << OK
2021-06-21T04:54:53.494Z DEBUG modem >> AT+CMEE=1
2021-06-21T04:54:53.500Z DEBUG modem << OK
2021-06-21T04:54:53.503Z DEBUG modem >> AT+CNEC?
2021-06-21T04:54:53.510Z DEBUG modem << +CNEC: 0
2021-06-21T04:54:53.511Z DEBUG modem << OK
2021-06-21T04:54:53.514Z DEBUG modem >> AT+CNEC=24
2021-06-21T04:54:53.520Z DEBUG modem << OK
2021-06-21T04:54:53.524Z DEBUG modem >> AT+CGEREP?
2021-06-21T04:54:53.531Z DEBUG modem << +CGEREP: 0,0
2021-06-21T04:54:53.532Z DEBUG modem << OK
2021-06-21T04:54:53.536Z DEBUG modem >> AT+CGDCONT?
2021-06-21T04:54:53.542Z DEBUG modem << OK
2021-06-21T04:54:53.544Z DEBUG modem >> AT+CGACT?
2021-06-21T04:54:53.550Z DEBUG modem << OK
2021-06-21T04:54:53.556Z DEBUG modem >> AT+CGEREP=1
2021-06-21T04:54:53.562Z DEBUG modem << OK
2021-06-21T04:54:53.565Z DEBUG modem >> AT+CIND=1,1,1
2021-06-21T04:54:53.572Z DEBUG modem << OK
2021-06-21T04:54:53.576Z DEBUG modem >> AT+CEREG=5
2021-06-21T04:54:53.581Z DEBUG modem << OK
2021-06-21T04:54:53.586Z DEBUG modem >> AT+CEREG?
2021-06-21T04:54:53.597Z DEBUG modem << +CEREG: 5,4,"FFFE","FFFFFFFF",7,0,0,"00000000","00000000"
2021-06-21T04:54:53.599Z DEBUG modem << OK
2021-06-21T04:54:53.606Z DEBUG modem >> AT%CESQ=1
2021-06-21T04:54:53.611Z DEBUG modem << OK
2021-06-21T04:54:53.616Z DEBUG modem >> AT+CESQ
2021-06-21T04:54:53.624Z DEBUG modem << +CESQ: 99,99,255,255,255,255
2021-06-21T04:54:53.626Z DEBUG modem << OK
2021-06-21T04:54:53.630Z DEBUG modem >> AT%XSIM=1
2021-06-21T04:54:53.634Z DEBUG modem << OK
2021-06-21T04:54:53.639Z DEBUG modem >> AT%XSIM?
2021-06-21T04:54:53.645Z DEBUG modem << %XSIM: 1
2021-06-21T04:54:53.646Z DEBUG modem << OK
2021-06-21T04:54:53.653Z DEBUG modem >> AT+CPIN?
2021-06-21T04:54:53.660Z DEBUG modem << +CPIN: READY
2021-06-21T04:54:53.661Z DEBUG modem << OK
2021-06-21T04:54:53.666Z DEBUG modem >> AT+CPINR="SIM PIN"
2021-06-21T04:54:53.680Z DEBUG modem << +CPINR: "SIM PIN",3
2021-06-21T04:54:53.681Z DEBUG modem << OK
2021-06-21T04:54:53.684Z DEBUG modem >> AT+CIMI
2021-06-21T04:54:53.695Z DEBUG modem << 204080813553102
2021-06-21T04:54:53.696Z DEBUG modem << OK
2021-06-21T04:54:53.697Z INFO IMSIdentity: 204080813553102
2021-06-21T04:55:03.810Z DEBUG modem << %CESQ: 56,2,23,3
2021-06-21T04:55:03.818Z DEBUG modem << +CEREG: 2,"000F","00010E02",7,0,0,"11100000","11100000"
2021-06-21T04:55:03.822Z DEBUG modem << [00:00:36.584,625] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 69122, Tracking area: 15[0m
2021-06-21T04:55:03.854Z DEBUG modem << +CSCON: 1
2021-06-21T04:55:03.858Z DEBUG modem << [00:00:36.631,103] [0m<inf> asset_tracker: RRC mode: Connected[0m
2021-06-21T04:55:05.573Z DEBUG modem << +CNEC_EMM: 15
2021-06-21T04:55:05.582Z DEBUG modem << +CEREG: 4,"000F","00010E02",7,0,15,"11100000","11100000"
2021-06-21T04:55:06.824Z DEBUG modem << +CSCON: 0
2021-06-21T04:55:06.826Z DEBUG modem << [00:00:39.601,989] [0m<inf> asset_tracker: RRC mode: Idle[0m
2021-06-21T04:55:06.851Z DEBUG modem << %CESQ: 255,0,255,0
2021-06-21T04:55:06.860Z DEBUG modem << +CEREG: 4,"FFFE","FFFFFFFF",7,0,15,"11100000","11100000"
2021-06-21T04:55:06.863Z DEBUG modem << [00:00:39.625,457] [0m<inf> asset_tracker: LTE cell changed: Cell ID: -1, Tracking area: 65534[0m
2021-06-21T04:55:07.792Z DEBUG modem << %CESQ: 54,2,14,2
2021-06-21T04:55:07.812Z DEBUG modem << +CEREG: 2,"910F","066E4D0F",7,0,15,"11100000","11100000"
2021-06-21T04:55:07.818Z DEBUG modem << [00:00:40.565,002] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 107891983, Tracking area: 37135[0m
2021-06-21T04:55:07.898Z DEBUG modem << +CSCON: 1
2021-06-21T04:55:07.901Z DEBUG modem << [00:00:40.675,628] [0m<inf> asset_tracker: RRC mode: Connected[0m
2021-06-21T04:55:07.902Z DEBUG modem << %CESQ: 56,2,21,3
2021-06-21T04:55:08.509Z DEBUG modem << %CESQ: 57,2,26,3
2021-06-21T04:55:09.502Z DEBUG modem << +CNEC_EMM: 15
2021-06-21T04:55:09.509Z DEBUG modem << +CEREG: 4,"910F","066E4D0F",7,0,15,"11100000","11100000"
2021-06-21T04:55:10.813Z DEBUG modem << +CSCON: 0
2021-06-21T04:55:10.818Z DEBUG modem << [00:00:43.590,270] [0m<inf> asset_tracker: RRC mode: Idle[0m
2021-06-21T04:55:10.851Z DEBUG modem << %CESQ: 255,0,255,0
2021-06-21T04:55:10.855Z DEBUG modem << +CEREG: 4,"FFFE","FFFFFFFF",7,0,15,"11100000","11100000"
2021-06-21T04:55:10.858Z DEBUG modem << [00:00:43.625,762] [0m<inf> asset_tracker: LTE cell changed: Cell ID: -1, Tracking area: 65534[0m
2021-06-21T04:55:11.253Z DEBUG modem << %CESQ: 50,2,9,1
2021-06-21T04:55:11.257Z DEBUG modem << +CEREG: 2,"910F","066E4D0F",7,0,15,"11100000","11100000"
2021-06-21T04:55:11.261Z DEBUG modem << [00:00:44.027,923] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 107891983, Tracking area: 37135[0m
2021-06-21T04:55:11.340Z DEBUG modem << +CSCON: 1
2021-06-21T04:55:11.342Z DEBUG modem << [00:00:44.115,386] [0m<inf> asset_tracker: RRC mode: Connected[0m
2021-06-21T04:55:11.343Z DEBUG modem << %CESQ: 55,2,21,3
2021-06-21T04:55:11.434Z DEBUG modem << +CNEC_EMM: 11
2021-06-21T04:55:11.437Z DEBUG modem << +CEREG: 2,"910F","066E4D0F",7,0,11,"11100000","11100000"
2021-06-21T04:55:12.729Z DEBUG modem << +CSCON: 0
2021-06-21T04:55:12.732Z DEBUG modem << [00:00:45.510,314] [0m<inf> asset_tracker: RRC mode: Idle[0m
2021-06-21T04:55:14.119Z DEBUG modem << %CESQ: 255,0,255,0
2021-06-21T04:55:14.125Z DEBUG modem << +CEREG: 2,"FFFE","FFFFFFFF",7,0,11,"11100000","11100000"
2021-06-21T04:55:14.128Z DEBUG modem << [00:00:46.893,981] [0m<inf> asset_tracker: LTE cell changed: Cell ID: -1, Tracking area: 65534[0m
2021-06-21T04:55:16.032Z DEBUG modem << %CESQ: 53,2,14,2
2021-06-21T04:55:16.050Z DEBUG modem << +CEREG: 4,"910F","066E4D0F",7,0,11,"11100000","11100000"
2021-06-21T04:55:16.057Z DEBUG modem << [00:00:48.806,091] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 107891983, Tracking area: 37135[0m
2021-06-21T04:56:43.768Z INFO Modem port is opened
2021-06-21T04:56:43.771Z DEBUG modem >> AT+CFUN?
2021-06-21T04:56:43.785Z DEBUG modem << +CFUN: 1
2021-06-21T04:56:43.786Z DEBUG modem << OK
2021-06-21T04:56:43.791Z DEBUG modem >> AT+CGSN=1
2021-06-21T04:56:43.806Z DEBUG modem << +CGSN: "352656101082058"
2021-06-21T04:56:43.807Z DEBUG modem << OK
2021-06-21T04:56:43.809Z DEBUG modem >> AT+CGMI
2021-06-21T04:56:43.825Z DEBUG modem << Nordic Semiconductor ASA
2021-06-21T04:56:43.825Z DEBUG modem << OK
2021-06-21T04:56:43.828Z DEBUG modem >> AT+CGMM
2021-06-21T04:56:43.844Z DEBUG modem << nRF9160-SICA
2021-06-21T04:56:43.845Z DEBUG modem << OK
2021-06-21T04:56:43.847Z DEBUG modem >> AT+CGMR
2021-06-21T04:56:43.863Z DEBUG modem << mfw_nrf9160_1.2.3
2021-06-21T04:56:43.864Z DEBUG modem << OK
2021-06-21T04:56:43.865Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.2.3] SerNr: 352656101082058
2021-06-21T04:56:43.869Z DEBUG modem >> AT+CEMODE?
2021-06-21T04:56:43.884Z DEBUG modem << +CEMODE: 2
2021-06-21T04:56:43.885Z DEBUG modem << OK
2021-06-21T04:56:43.887Z DEBUG modem >> AT%XCBAND=?
2021-06-21T04:56:43.904Z DEBUG modem << %XCBAND: (2,3,4,8,12,13,20,28)
2021-06-21T04:56:43.905Z DEBUG modem << OK
2021-06-21T04:56:43.909Z DEBUG modem >> AT+CMEE?
2021-06-21T04:56:43.923Z DEBUG modem << +CMEE: 1
2021-06-21T04:56:43.924Z DEBUG modem << OK
2021-06-21T04:56:43.926Z DEBUG modem >> AT+CNEC?
2021-06-21T04:56:43.942Z DEBUG modem << +CNEC: 24
2021-06-21T04:56:43.943Z DEBUG modem << OK
2021-06-21T04:56:43.945Z DEBUG modem >> AT+CGEREP?
2021-06-21T04:56:43.961Z DEBUG modem << +CGEREP: 1,0
2021-06-21T04:56:43.962Z DEBUG modem << OK
2021-06-21T04:56:43.964Z DEBUG modem >> AT+CIND=1,1,1
2021-06-21T04:56:43.979Z DEBUG modem << OK
2021-06-21T04:56:43.985Z DEBUG modem >> AT+CEREG=5
2021-06-21T04:56:44.002Z DEBUG modem << OK
2021-06-21T04:56:44.004Z DEBUG modem >> AT+CEREG?
2021-06-21T04:56:44.023Z DEBUG modem << +CEREG: 5,4,"2C46","014B8517",7,0,11,"11100000","11100000"
2021-06-21T04:56:44.024Z DEBUG modem << OK
2021-06-21T04:56:44.029Z DEBUG modem >> AT%CESQ=1
2021-06-21T04:56:44.042Z DEBUG modem << OK
2021-06-21T04:56:44.045Z DEBUG modem >> AT+CESQ
2021-06-21T04:56:44.062Z DEBUG modem << +CESQ: 99,99,255,255,12,30
2021-06-21T04:56:44.063Z DEBUG modem << OK
2021-06-21T04:56:44.069Z DEBUG modem >> AT%XSIM=1
2021-06-21T04:56:44.086Z DEBUG modem << OK
2021-06-21T04:56:44.089Z DEBUG modem >> AT%XSIM?
2021-06-21T04:56:44.103Z DEBUG modem << %XSIM: 1
2021-06-21T04:56:44.104Z DEBUG modem << OK
2021-06-21T04:56:44.107Z DEBUG modem >> AT+CPIN?
2021-06-21T04:56:44.121Z DEBUG modem << +CPIN: READY
2021-06-21T04:56:44.122Z DEBUG modem << OK
2021-06-21T04:56:44.125Z DEBUG modem >> AT+CPINR="SIM PIN"
2021-06-21T04:56:44.146Z DEBUG modem << +CPINR: "SIM PIN",3
2021-06-21T04:56:44.147Z DEBUG modem << OK
2021-06-21T04:56:44.153Z DEBUG modem >> AT+CIMI
2021-06-21T04:56:44.169Z DEBUG modem << 204080813553102
2021-06-21T04:56:44.170Z DEBUG modem << OK
2021-06-21T04:56:44.171Z INFO IMSIdentity: 204080813553102
2021-06-21T04:57:31.078Z DEBUG modem << %CESQ: 30,1,9,1
2021-06-21T04:57:37.929Z INFO Modem port is closed
2021-06-21T06:19:25.369Z INFO Modem port is opened
2021-06-21T06:19:25.371Z DEBUG modem >> AT+CFUN?
2021-06-21T06:19:25.377Z DEBUG modem << +CFUN: 1
2021-06-21T06:19:25.378Z DEBUG modem << OK
2021-06-21T06:19:25.386Z DEBUG modem >> AT+CGSN=1
2021-06-21T06:19:25.394Z DEBUG modem << +CGSN: "352656101082058"
2021-06-21T06:19:25.395Z DEBUG modem << OK
2021-06-21T06:19:25.400Z DEBUG modem >> AT+CGMI
2021-06-21T06:19:25.407Z DEBUG modem << Nordic Semiconductor ASA
2021-06-21T06:19:25.408Z DEBUG modem << OK
2021-06-21T06:19:25.410Z DEBUG modem >> AT+CGMM
2021-06-21T06:19:25.416Z DEBUG modem << nRF9160-SICA
2021-06-21T06:19:25.417Z DEBUG modem << OK
2021-06-21T06:19:25.419Z DEBUG modem >> AT+CGMR
2021-06-21T06:19:25.426Z DEBUG modem << mfw_nrf9160_1.2.3
2021-06-21T06:19:25.427Z DEBUG modem << OK
2021-06-21T06:19:25.427Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.2.3] SerNr: 352656101082058
2021-06-21T06:19:25.432Z DEBUG modem >> AT+CEMODE?
2021-06-21T06:19:25.439Z DEBUG modem << +CEMODE: 0
2021-06-21T06:19:25.439Z DEBUG modem << OK
2021-06-21T06:19:25.442Z DEBUG modem >> AT%XCBAND=?
2021-06-21T06:19:25.450Z DEBUG modem << %XCBAND: (2,3,4,8,12,13,20,28)
2021-06-21T06:19:25.451Z DEBUG modem << OK
2021-06-21T06:19:25.454Z DEBUG modem >> AT+CMEE?
2021-06-21T06:19:25.460Z DEBUG modem << +CMEE: 1
2021-06-21T06:19:25.460Z DEBUG modem << OK
2021-06-21T06:19:25.466Z DEBUG modem >> AT+CNEC?
2021-06-21T06:19:25.473Z DEBUG modem << +CNEC: 24
2021-06-21T06:19:25.473Z DEBUG modem << OK
2021-06-21T06:19:25.476Z DEBUG modem >> AT+CGEREP?
2021-06-21T06:19:25.485Z DEBUG modem << +CGEREP: 1,0
2021-06-21T06:19:25.486Z DEBUG modem << OK
2021-06-21T06:19:25.488Z DEBUG modem >> AT+CIND=1,1,1
2021-06-21T06:19:25.495Z DEBUG modem << OK
2021-06-21T06:19:25.500Z DEBUG modem >> AT+CEREG=5
2021-06-21T06:19:25.505Z DEBUG modem << OK
2021-06-21T06:19:25.509Z DEBUG modem >> AT+CEREG?
2021-06-21T06:19:25.520Z DEBUG modem << +CEREG: 5,4,"9240","066E4D39",9,0,15,"11100000","11100000"
2021-06-21T06:19:25.521Z DEBUG modem << OK
2021-06-21T06:19:25.524Z DEBUG modem >> AT%CESQ=1
2021-06-21T06:19:25.534Z DEBUG modem << OK
2021-06-21T06:19:25.537Z DEBUG modem >> AT+CESQ
2021-06-21T06:19:25.550Z DEBUG modem << +CESQ: 99,99,255,255,28,62
2021-06-21T06:19:25.550Z DEBUG modem << OK
2021-06-21T06:19:25.553Z DEBUG modem >> AT%XSIM=1
2021-06-21T06:19:25.558Z DEBUG modem << OK
2021-06-21T06:19:25.561Z DEBUG modem >> AT%XSIM?
2021-06-21T06:19:25.567Z DEBUG modem << %XSIM: 1
2021-06-21T06:19:25.568Z DEBUG modem << OK
2021-06-21T06:19:25.571Z DEBUG modem >> AT+CPIN?
2021-06-21T06:19:25.578Z DEBUG modem << +CPIN: READY
2021-06-21T06:19:25.579Z DEBUG modem << OK
2021-06-21T06:19:25.587Z DEBUG modem >> AT+CPINR="SIM PIN"
2021-06-21T06:19:25.600Z DEBUG modem << +CPINR: "SIM PIN",3
2021-06-21T06:19:25.601Z DEBUG modem << OK
2021-06-21T06:19:25.603Z DEBUG modem >> AT+CIMI
2021-06-21T06:19:25.610Z DEBUG modem << 204080813553102
2021-06-21T06:19:25.611Z DEBUG modem << OK
2021-06-21T06:19:25.611Z INFO IMSIdentity: 204080813553102
2021-06-21T06:19:33.445Z INFO Modem port is closed
2021-06-21T06:19:40.928Z INFO Modem port is opened
2021-06-21T06:19:40.930Z DEBUG modem >> AT+CFUN?
2021-06-21T06:19:40.936Z DEBUG modem << +CFUN: 1
2021-06-21T06:19:40.937Z DEBUG modem << OK
2021-06-21T06:19:40.943Z DEBUG modem >> AT+CGSN=1
2021-06-21T06:19:40.951Z DEBUG modem << +CGSN: "352656101082058"
2021-06-21T06:19:40.952Z DEBUG modem << OK
2021-06-21T06:19:40.954Z DEBUG modem >> AT+CGMI
2021-06-21T06:19:40.963Z DEBUG modem << Nordic Semiconductor ASA
2021-06-21T06:19:40.964Z DEBUG modem << OK
2021-06-21T06:19:40.970Z DEBUG modem >> AT+CGMM
2021-06-21T06:19:40.977Z DEBUG modem << nRF9160-SICA
2021-06-21T06:19:40.977Z DEBUG modem << OK
2021-06-21T06:19:40.979Z DEBUG modem >> AT+CGMR
2021-06-21T06:19:40.986Z DEBUG modem << mfw_nrf9160_1.2.3
2021-06-21T06:19:40.986Z DEBUG modem << OK
2021-06-21T06:19:40.987Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.2.3] SerNr: 352656101082058
2021-06-21T06:19:40.989Z DEBUG modem >> AT+CEMODE?
2021-06-21T06:19:40.996Z DEBUG modem << +CEMODE: 0
2021-06-21T06:19:40.996Z DEBUG modem << OK
2021-06-21T06:19:41.004Z DEBUG modem >> AT%XCBAND=?
2021-06-21T06:19:41.019Z DEBUG modem << %XCBAND: (2,3,4,8,12,13,20,28)
2021-06-21T06:19:41.019Z DEBUG modem << OK
2021-06-21T06:19:41.022Z DEBUG modem >> AT+CMEE?
2021-06-21T06:19:41.029Z DEBUG modem << +CMEE: 1
2021-06-21T06:19:41.029Z DEBUG modem << OK
2021-06-21T06:19:41.036Z DEBUG modem >> AT+CNEC?
2021-06-21T06:19:41.042Z DEBUG modem << +CNEC: 24
2021-06-21T06:19:41.043Z DEBUG modem << OK
2021-06-21T06:19:41.045Z DEBUG modem >> AT+CGEREP?
2021-06-21T06:19:41.052Z DEBUG modem << +CGEREP: 1,0
2021-06-21T06:19:41.053Z DEBUG modem << OK
2021-06-21T06:19:41.055Z DEBUG modem >> AT+CIND=1,1,1
2021-06-21T06:19:41.060Z DEBUG modem << OK
2021-06-21T06:19:41.062Z DEBUG modem >> AT+CEREG=5
2021-06-21T06:19:41.069Z DEBUG modem << OK
2021-06-21T06:19:41.072Z DEBUG modem >> AT+CEREG?
2021-06-21T06:19:41.086Z DEBUG modem << +CEREG: 5,4,"9240","066E4D39",9,0,15,"11100000","11100000"
2021-06-21T06:19:41.086Z DEBUG modem << OK
2021-06-21T06:19:41.090Z DEBUG modem >> AT%CESQ=1
2021-06-21T06:19:41.094Z DEBUG modem << OK
2021-06-21T06:19:41.096Z DEBUG modem >> AT+CESQ
2021-06-21T06:19:41.105Z DEBUG modem << +CESQ: 99,99,255,255,28,61
2021-06-21T06:19:41.106Z DEBUG modem << OK
2021-06-21T06:19:41.108Z DEBUG modem >> AT%XSIM=1
2021-06-21T06:19:41.119Z DEBUG modem << OK
2021-06-21T06:19:41.122Z DEBUG modem >> AT%XSIM?
2021-06-21T06:19:41.128Z DEBUG modem << %XSIM: 1
2021-06-21T06:19:41.129Z DEBUG modem << OK
2021-06-21T06:19:41.136Z DEBUG modem >> AT+CPIN?
2021-06-21T06:19:41.143Z DEBUG modem << +CPIN: READY
2021-06-21T06:19:41.144Z DEBUG modem << OK
2021-06-21T06:19:41.146Z DEBUG modem >> AT+CPINR="SIM PIN"
2021-06-21T06:19:41.159Z DEBUG modem << +CPINR: "SIM PIN",3
2021-06-21T06:19:41.160Z DEBUG modem << OK
2021-06-21T06:19:41.162Z DEBUG modem >> AT+CIMI
2021-06-21T06:19:41.169Z DEBUG modem << 204080813553102
2021-06-21T06:19:41.169Z DEBUG modem << OK
2021-06-21T06:19:41.170Z INFO IMSIdentity: 204080813553102
2021-06-21T06:21:43.134Z DEBUG modem << %CESQ: 38,1,20,2
2021-06-21T06:21:43.148Z DEBUG modem << +CEREG: 2,"0087","00002514",9,0,15,"11100000","11100000"
2021-06-21T06:21:43.152Z DEBUG modem << [01:27:16.067,474] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 9492, Tracking area: 135[0m
2021-06-21T06:21:43.310Z DEBUG modem << +CSCON: 1
2021-06-21T06:21:43.330Z DEBUG modem << [01:27:16.245,910] [0m<inf> asset_tracker: RRC mode: Connected[0m
2021-06-21T06:21:43.520Z DEBUG modem << +CNEC_EMM: 15
2021-06-21T06:21:43.526Z DEBUG modem << +CEREG: 4,"0087","00002514",9,0,15,"11100000","11100000"
2021-06-21T06:21:44.733Z DEBUG modem << %CESQ: 39,1,25,3
2021-06-21T06:21:50.000Z DEBUG modem << +CSCON: 0
2021-06-21T06:21:50.001Z DEBUG modem << [01:27:22.936,401] [0m<inf> asset_tracker: RRC mode: Idle[0m
2021-06-21T06:21:50.315Z DEBUG modem << %CESQ: 255,0,255,0
2021-06-21T06:21:50.355Z DEBUG modem << +CEREG: 4,"FFFE","FFFFFFFF",9,0,15,"11100000","11100000"
2021-06-21T06:21:50.362Z DEBUG modem << [01:27:23.248,474] [0m<inf> asset_tracker: LTE cell changed: Cell ID: -1, Tracking area: 65534[0m
2021-06-21T06:21:50.796Z DEBUG modem << %CESQ: 39,1,22,3
2021-06-21T06:21:50.809Z DEBUG modem << +CEREG: 4,"0087","00002514",9,0,15,"11100000","11100000"
2021-06-21T06:21:50.812Z DEBUG modem << [01:27:23.729,217] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 9492, Tracking area: 135[0m
2021-06-21T06:21:53.787Z DEBUG modem << %CESQ: 40,2,27,3
2021-06-21T06:22:04.028Z DEBUG modem << %CESQ: 33,1,21,3
2021-06-21T06:22:37.304Z DEBUG modem << %CESQ: 38,1,22,3
2021-06-21T06:23:08.024Z DEBUG modem << %CESQ: 33,1,20,2
2021-06-21T06:23:13.144Z DEBUG modem << %CESQ: 32,1,13,1
2021-06-21T06:23:14.499Z INFO Modem port is closed
2021-06-21T16:27:24.643Z INFO Modem port is opened
2021-06-21T16:27:24.646Z DEBUG modem >> AT+CFUN?
2021-06-21T16:27:24.652Z DEBUG modem << +CFUN: 1
2021-06-21T16:27:24.653Z DEBUG modem << OK
2021-06-21T16:27:24.658Z DEBUG modem >> AT+CGSN=1
2021-06-21T16:27:24.672Z DEBUG modem << +CGSN: "352656101082058"
2021-06-21T16:27:24.673Z DEBUG modem << OK
2021-06-21T16:27:24.675Z DEBUG modem >> AT+CGMI
2021-06-21T16:27:24.689Z DEBUG modem << Nordic Semiconductor ASA
2021-06-21T16:27:24.690Z DEBUG modem << OK
2021-06-21T16:27:24.693Z DEBUG modem >> AT+CGMM
2021-06-21T16:27:24.700Z DEBUG modem << nRF9160-SICA
2021-06-21T16:27:24.701Z DEBUG modem << OK
2021-06-21T16:27:24.704Z DEBUG modem >> AT+CGMR
2021-06-21T16:27:24.710Z DEBUG modem << mfw_nrf9160_1.2.3
2021-06-21T16:27:24.711Z DEBUG modem << OK
2021-06-21T16:27:24.711Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.2.3] SerNr: 352656101082058
2021-06-21T16:27:24.718Z DEBUG modem >> AT+CEMODE?
2021-06-21T16:27:24.724Z DEBUG modem << +CEMODE: 2
2021-06-21T16:27:24.725Z DEBUG modem << OK
2021-06-21T16:27:24.728Z DEBUG modem >> AT%XCBAND=?
2021-06-21T16:27:24.737Z DEBUG modem << %XCBAND: (2,3,4,8,12,13,20,28)
2021-06-21T16:27:24.739Z DEBUG modem << OK
2021-06-21T16:27:24.759Z DEBUG modem >> AT+CMEE?
2021-06-21T16:27:24.765Z DEBUG modem << +CMEE: 0
2021-06-21T16:27:24.766Z DEBUG modem << OK
2021-06-21T16:27:24.769Z DEBUG modem >> AT+CMEE=1
2021-06-21T16:27:24.774Z DEBUG modem << OK
2021-06-21T16:27:24.777Z DEBUG modem >> AT+CNEC?
2021-06-21T16:27:24.782Z DEBUG modem << +CNEC: 0
2021-06-21T16:27:24.783Z DEBUG modem << OK
2021-06-21T16:27:24.785Z DEBUG modem >> AT+CNEC=24
2021-06-21T16:27:24.796Z DEBUG modem << OK
2021-06-21T16:27:24.798Z DEBUG modem >> AT+CGEREP?
2021-06-21T16:27:24.810Z DEBUG modem << +CGEREP: 0,0
2021-06-21T16:27:24.811Z DEBUG modem << OK
2021-06-21T16:27:24.814Z DEBUG modem >> AT+CGDCONT?
2021-06-21T16:27:24.819Z DEBUG modem << OK
2021-06-21T16:27:24.821Z DEBUG modem >> AT+CGACT?
2021-06-21T16:27:24.830Z DEBUG modem << OK
2021-06-21T16:27:24.834Z DEBUG modem >> AT+CGEREP=1
2021-06-21T16:27:24.840Z DEBUG modem << OK
2021-06-21T16:27:24.842Z DEBUG modem >> AT+CIND=1,1,1
2021-06-21T16:27:24.848Z DEBUG modem << OK
2021-06-21T16:27:24.857Z DEBUG modem >> AT+CEREG=5
2021-06-21T16:27:24.863Z DEBUG modem << OK
2021-06-21T16:27:24.866Z DEBUG modem >> AT+CEREG?
2021-06-21T16:27:24.877Z DEBUG modem << +CEREG: 5,4,"FFFE","FFFFFFFF",7,0,0,"00000000","00000000"
2021-06-21T16:27:24.878Z DEBUG modem << OK
2021-06-21T16:27:24.881Z DEBUG modem >> AT%CESQ=1
2021-06-21T16:27:24.886Z DEBUG modem << OK
2021-06-21T16:27:24.889Z DEBUG modem >> AT+CESQ
2021-06-21T16:27:24.896Z DEBUG modem << +CESQ: 99,99,255,255,255,255
2021-06-21T16:27:24.897Z DEBUG modem << OK
2021-06-21T16:27:24.907Z DEBUG modem >> AT%XSIM=1
2021-06-21T16:27:24.913Z DEBUG modem << OK
2021-06-21T16:27:24.916Z DEBUG modem >> AT%XSIM?
2021-06-21T16:27:24.922Z DEBUG modem << %XSIM: 1
2021-06-21T16:27:24.923Z DEBUG modem << OK
2021-06-21T16:27:24.933Z DEBUG modem >> AT+CPIN?
2021-06-21T16:27:24.939Z DEBUG modem << +CPIN: READY
2021-06-21T16:27:24.940Z DEBUG modem << OK
2021-06-21T16:27:24.943Z DEBUG modem >> AT+CPINR="SIM PIN"
2021-06-21T16:27:24.957Z DEBUG modem << +CPINR: "SIM PIN",3
2021-06-21T16:27:24.958Z DEBUG modem << OK
2021-06-21T16:27:24.961Z DEBUG modem >> AT+CIMI
2021-06-21T16:27:24.971Z DEBUG modem << 204080813553102
2021-06-21T16:27:24.974Z DEBUG modem << OK
2021-06-21T16:27:24.976Z INFO IMSIdentity: 204080813553102
2021-06-21T16:27:45.119Z DEBUG modem << %CESQ: 57,2,24,3
2021-06-21T16:27:45.134Z DEBUG modem << +CEREG: 2,"000F","00010E02",7,0,0,"11100000","11100000"
2021-06-21T16:27:45.137Z DEBUG modem << [00:00:36.322,845] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 69122, Tracking area: 15[0m
2021-06-21T16:27:45.162Z DEBUG modem << +CSCON: 1
2021-06-21T16:27:45.163Z DEBUG modem << [00:00:36.369,232] [0m<inf> asset_tracker: RRC mode: Connected[0m
2021-06-21T16:27:46.561Z DEBUG modem << +CNEC_EMM: 15
2021-06-21T16:27:46.566Z DEBUG modem << +CEREG: 4,"000F","00010E02",7,0,15,"11100000","11100000"
2021-06-21T16:27:47.810Z DEBUG modem << +CSCON: 0
2021-06-21T16:27:47.820Z DEBUG modem << [00:00:39.018,096] [0m<inf> asset_tracker: RRC mode: Idle[0m
2021-06-21T16:27:47.839Z DEBUG modem << %CESQ: 255,0,255,0
2021-06-21T16:27:47.843Z DEBUG modem << +CEREG: 4,"FFFE","FFFFFFFF",7,0,15,"11100000","11100000"
2021-06-21T16:27:47.846Z DEBUG modem << [00:00:39.043,579] [0m<inf> asset_tracker: LTE cell changed: Cell ID: -1, Tracking area: 65534[0m
2021-06-21T16:27:49.100Z DEBUG modem << %CESQ: 58,2,18,2
2021-06-21T16:27:49.111Z DEBUG modem << +CEREG: 2,"910F","066E4D0F",7,0,15,"11100000","11100000"
2021-06-21T16:27:49.114Z DEBUG modem << [00:00:40.303,131] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 107891983, Tracking area: 37135[0m
2021-06-21T16:27:49.207Z DEBUG modem << +CSCON: 1
2021-06-21T16:27:49.208Z DEBUG modem << [00:00:40.413,787] [0m<inf> asset_tracker: RRC mode: Connected[0m
2021-06-21T16:27:49.416Z DEBUG modem << %CESQ: 58,2,23,3
2021-06-21T16:27:50.632Z DEBUG modem << %CESQ: 57,2,18,2
2021-06-21T16:27:50.811Z DEBUG modem << +CNEC_EMM: 15
2021-06-21T16:27:50.815Z DEBUG modem << +CEREG: 4,"910F","066E4D0F",7,0,15,"11100000","11100000"
2021-06-21T16:27:51.651Z DEBUG modem << %CESQ: 57,2,24,3
2021-06-21T16:27:52.121Z DEBUG modem << +CSCON: 0
2021-06-21T16:27:52.124Z DEBUG modem << [00:00:43.328,399] [0m<inf> asset_tracker: RRC mode: Idle[0m
2021-06-21T16:27:52.159Z DEBUG modem << %CESQ: 255,0,255,0
2021-06-21T16:27:52.165Z DEBUG modem << +CEREG: 4,"FFFE","FFFFFFFF",7,0,15,"11100000","11100000"
2021-06-21T16:27:52.168Z DEBUG modem << [00:00:43.363,861] [0m<inf> asset_tracker: LTE cell changed: Cell ID: -1, Tracking area: 65534[0m
2021-06-21T16:27:52.722Z DEBUG modem << %CESQ: 58,2,20,2
2021-06-21T16:27:52.736Z DEBUG modem << +CEREG: 2,"910F","066E4D0F",7,0,15,"11100000","11100000"
2021-06-21T16:27:52.739Z DEBUG modem << [00:00:43.925,567] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 107891983, Tracking area: 37135[0m
2021-06-21T16:27:52.886Z DEBUG modem << +CSCON: 1
2021-06-21T16:27:52.888Z DEBUG modem << [00:00:44.093,872] [0m<inf> asset_tracker: RRC mode: Connected[0m
2021-06-21T16:27:52.982Z DEBUG modem << +CNEC_EMM: 11
2021-06-21T16:27:52.986Z DEBUG modem << +CEREG: 2,"910F","066E4D0F",7,0,11,"11100000","11100000"
2021-06-21T16:27:53.906Z DEBUG modem << %CESQ: 57,2,25,3
2021-06-21T16:27:54.277Z DEBUG modem << +CSCON: 0
2021-06-21T16:27:54.280Z DEBUG modem << [00:00:45.488,464] [0m<inf> asset_tracker: RRC mode: Idle[0m
2021-06-21T16:27:56.621Z DEBUG modem << %CESQ: 21,1,0,0
2021-06-21T16:27:56.625Z DEBUG modem << +CEREG: 2,"2C46","014B8517",7,0,11,"11100000","11100000"
2021-06-21T16:27:56.627Z DEBUG modem << [00:00:47.825,531] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 21726487, Tracking area: 11334[0m
2021-06-21T16:27:58.354Z DEBUG modem << +CSCON: 1
2021-06-21T16:27:58.355Z DEBUG modem << [00:00:49.561,462] [0m<inf> asset_tracker: RRC mode: Connected[0m
2021-06-21T16:28:00.277Z DEBUG modem << +CNEC_EMM: 15
2021-06-21T16:28:00.281Z DEBUG modem << +CEREG: 4,"2C46","014B8517",7,0,15,"11100000","11100000"
2021-06-21T16:28:01.575Z DEBUG modem << +CSCON: 0
2021-06-21T16:28:01.583Z DEBUG modem << [00:00:52.783,569] [0m<inf> asset_tracker: RRC mode: Idle[0m
2021-06-21T16:28:01.668Z DEBUG modem << %CESQ: 255,0,255,0
2021-06-21T16:28:01.671Z DEBUG modem << +CEREG: 4,"FFFE","FFFFFFFF",7,0,15,"11100000","11100000"
2021-06-21T16:28:01.673Z DEBUG modem << [00:00:52.873,870] [0m<inf> asset_tracker: LTE cell changed: Cell ID: -1, Tracking area: 65534[0m
2021-06-21T16:28:02.991Z DEBUG modem << %CESQ: 6,0,0,0
2021-06-21T16:28:03.001Z DEBUG modem << +CEREG: 2,"2C46","014B8517",7,0,15,"11100000","11100000"
2021-06-21T16:28:03.005Z DEBUG modem << [00:00:54.195,678] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 21726487, Tracking area: 11334[0m
2021-06-21T16:28:03.107Z DEBUG modem << %CESQ: 18,0,0,0
2021-06-21T16:28:03.180Z DEBUG modem << +CSCON: 1
2021-06-21T16:28:03.181Z DEBUG modem << [00:00:54.386,596] [0m<inf> asset_tracker: RRC mode: Connected[0m
2021-06-21T16:28:03.182Z DEBUG modem << %CESQ: 23,1,4,0
2021-06-21T16:28:03.357Z DEBUG modem << +CNEC_EMM: 11
2021-06-21T16:28:03.360Z DEBUG modem << +CEREG: 2,"2C46","014B8517",7,0,11,"11100000","11100000"
2021-06-21T16:28:04.699Z DEBUG modem << +CSCON: 0
2021-06-21T16:28:04.704Z DEBUG modem << [00:00:55.907,196] [0m<inf> asset_tracker: RRC mode: Idle[0m
2021-06-21T16:28:04.759Z DEBUG modem << +CEREG: 4,"2C46","014B8517",7,0,11,"11100000","11100000"
2021-06-21T16:37:09.208Z DEBUG modem << [00:10:00.431,915] [0m<inf> lte_lc: Network connection attempt timed out[0m
2021-06-21T16:37:09.273Z DEBUG modem << %CESQ: 255,0,255,0
2021-06-21T16:37:09.276Z DEBUG modem << +CEREG: 0,"2C46","014B8517",7,0,11,"11100000","11100000"
2021-06-21T16:37:09.329Z DEBUG modem << %XSIM: 0
2021-06-21T16:37:09.341Z DEBUG modem << [00:10:00.554,595] [0m<inf> lte_lc: Using fallback network mode[0m
2021-06-21T16:37:10.499Z DEBUG modem << %XSIM: 1
2021-06-21T16:37:10.525Z DEBUG modem >> AT+CPIN?
2021-06-21T16:37:10.532Z DEBUG modem << +CPIN: READY
2021-06-21T16:37:10.534Z DEBUG modem << OK
2021-06-21T16:37:10.540Z DEBUG modem >> AT+CPINR="SIM PIN"
2021-06-21T16:37:10.553Z DEBUG modem << +CPINR: "SIM PIN",3
2021-06-21T16:37:10.554Z DEBUG modem << OK
2021-06-21T16:37:10.559Z DEBUG modem >> AT+CIMI
2021-06-21T16:37:10.572Z DEBUG modem << 204080813553102
2021-06-21T16:37:10.573Z DEBUG modem << OK
2021-06-21T16:37:10.574Z INFO IMSIdentity: 204080813553102
2021-06-21T16:38:16.147Z DEBUG modem << %CESQ: 59,2,24,3
2021-06-21T16:38:16.158Z DEBUG modem << +CEREG: 2,"9240","066E4D39",9,0,11,"11100000","11100000"
2021-06-21T16:38:16.161Z DEBUG modem << [00:11:07.371,459] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 107892025, Tracking area: 37440[0m
2021-06-21T16:38:16.542Z DEBUG modem << +CSCON: 1
2021-06-21T16:38:16.544Z DEBUG modem << [00:11:07.770,050] [0m<inf> asset_tracker: RRC mode: Connected[0m
2021-06-21T16:38:16.697Z DEBUG modem << +CNEC_EMM: 15
2021-06-21T16:38:16.700Z DEBUG modem << +CEREG: 4,"9240","066E4D39",9,0,15,"11100000","11100000"
2021-06-21T16:38:16.898Z DEBUG modem << +CSCON: 0
2021-06-21T16:38:16.901Z DEBUG modem << [00:11:08.125,640] [0m<inf> asset_tracker: RRC mode: Idle[0m
2021-06-21T16:38:17.237Z DEBUG modem << %CESQ: 255,0,255,0
2021-06-21T16:38:17.267Z DEBUG modem << +CEREG: 4,"FFFE","FFFFFFFF",9,0,15,"11100000","11100000"
2021-06-21T16:38:17.272Z DEBUG modem << [00:11:08.462,158] [0m<inf> asset_tracker: LTE cell changed: Cell ID: -1, Tracking area: 65534[0m
2021-06-21T16:38:25.721Z DEBUG modem << %CESQ: 43,2,26,3
2021-06-21T16:38:25.737Z DEBUG modem << +CEREG: 2,"EB08","014AF3CA",9,0,15,"11100000","11100000"
2021-06-21T16:38:25.740Z DEBUG modem << [00:11:16.961,578] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 21689290, Tracking area: 60168[0m
2021-06-21T16:38:26.477Z DEBUG modem << +CSCON: 1
2021-06-21T16:38:26.479Z DEBUG modem << [00:11:17.705,261] [0m<inf> asset_tracker: RRC mode: Connected[0m
2021-06-21T16:38:26.640Z DEBUG modem << +CNEC_EMM: 11
2021-06-21T16:38:26.661Z DEBUG modem << +CEREG: 2,"EB08","014AF3CA",9,0,11,"11100000","11100000"
2021-06-21T16:38:26.911Z DEBUG modem << +CSCON: 0
2021-06-21T16:38:26.913Z DEBUG modem << [00:11:18.138,916] [0m<inf> asset_tracker: RRC mode: Idle[0m
2021-06-21T16:38:31.505Z DEBUG modem << %CESQ: 58,2,24,3
2021-06-21T16:38:31.509Z DEBUG modem << +CEREG: 4,"9240","066E4D39",9,0,11,"11100000","11100000"
2021-06-21T16:38:31.511Z DEBUG modem << [00:11:22.729,797] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 107892025, Tracking area: 37440[0m
2021-06-21T16:38:38.098Z DEBUG modem << %CESQ: 59,2,29,4
2021-06-21T16:47:09.369Z DEBUG modem << [00:20:00.590,545] [0m<inf> lte_lc: Network connection attempt timed out[0m
2021-06-21T16:47:09.370Z DEBUG modem << [00:20:00.597,351] [1;31m<err> asset_tracker: LTE link could not be established.[0m
2021-06-21T16:47:09.387Z DEBUG modem << [00:20:00.604,888] [1;33m<wrn> asset_tracker: Failed to establish LTE connection.[0m
2021-06-21T16:47:09.388Z DEBUG modem << [00:20:00.612,548] [1;33m<wrn> asset_tracker: Will retry in 480 seconds.[0m
2021-06-21T16:55:09.390Z DEBUG modem << [00:28:00.619,506] [0m<inf> asset_tracker: Connecting to LTE network.[0m
2021-06-21T16:55:09.392Z DEBUG modem << [00:28:00.626,037] [0m<inf> asset_tracker: This may take several minutes.[0m
2021-06-21T16:55:09.393Z DEBUG modem << [00:28:00.632,995] [1;31m<err> asset_tracker: LTE link could not be established.[0m
2021-06-21T16:55:09.407Z DEBUG modem << [00:28:00.640,563] [1;33m<wrn> asset_tracker: Failed to establish LTE connection.[0m
2021-06-21T16:55:09.408Z DEBUG modem << [00:28:00.648,193] [1;33m<wrn> asset_tracker: Will retry in 480 seconds.[0m
2021-06-21T17:03:09.412Z DEBUG modem << [00:36:00.655,273] [0m<inf> asset_tracker: Connecting to LTE network.[0m
2021-06-21T17:03:09.413Z DEBUG modem << [00:36:00.661,804] [0m<inf> asset_tracker: This may take several minutes.[0m
2021-06-21T17:03:09.413Z DEBUG modem << [00:36:00.668,762] [1;31m<err> asset_tracker: LTE link could not be established.[0m
2021-06-21T17:03:09.413Z DEBUG modem << [00:36:00.676,330] [1;33m<wrn> asset_tracker: Failed to establish LTE connection.[0m
2021-06-21T17:03:09.414Z DEBUG modem << [00:36:00.683,959] [1;33m<wrn> asset_tracker: Will retry in 480 seconds.[0m
2021-06-21T17:05:17.436Z DEBUG modem << %CESQ: 255,0,255,0
2021-06-21T17:05:19.934Z DEBUG modem << %CESQ: 59,2,21,3
2021-06-21T17:05:23.210Z DEBUG modem << %CESQ: 58,2,26,3
2021-06-21T17:08:55.351Z DEBUG modem << %CESQ: 255,0,255,0
2021-06-21T17:08:57.853Z DEBUG modem << %CESQ: 60,3,23,3
2021-06-21T17:09:05.930Z DEBUG modem << %CESQ: 58,2,29,4
2021-06-21T17:10:21.335Z DEBUG modem << %CESQ: 30,1,13,1
2021-06-21T17:10:21.348Z DEBUG modem << +CEREG: 2,"0087","00002514",9,0,11,"11100000","11100000"
2021-06-21T17:10:21.351Z DEBUG modem << [00:43:12.621,368] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 9492, Tracking area: 135[0m
2021-06-21T17:10:21.953Z DEBUG modem << +CSCON: 1
2021-06-21T17:10:21.960Z DEBUG modem << [00:43:13.248,840] [0m<inf> asset_tracker: RRC mode: Connected[0m
2021-06-21T17:10:55.772Z DEBUG modem << %CESQ: 34,1,18,2
2021-06-21T17:11:09.433Z DEBUG modem << [00:44:00.691,040] [0m<inf> asset_tracker: Connecting to LTE network.[0m
2021-06-21T17:11:09.434Z DEBUG modem << [00:44:00.697,570] [0m<inf> asset_tracker: This may take several minutes.[0m
2021-06-21T17:11:09.435Z DEBUG modem << [00:44:00.704,528] [1;31m<err> asset_tracker: LTE link could not be established.[0m
2021-06-21T17:11:09.436Z DEBUG modem << [00:44:00.712,097] [1;33m<wrn> asset_tracker: Failed to establish LTE connection.[0m
2021-06-21T17:11:09.437Z DEBUG modem << [00:44:00.719,726] [1;33m<wrn> asset_tracker: Will retry in 480 seconds.[0m
2021-06-21T17:12:09.965Z DEBUG modem << %CESQ: 32,1,13,1
2021-06-21T17:12:33.764Z DEBUG modem << %CESQ: 31,1,7,1
2021-06-21T17:12:34.365Z DEBUG modem << %CESQ: 31,1,12,1
2021-06-21T17:12:36.165Z DEBUG modem << %CESQ: 32,1,17,2
2021-06-21T17:12:38.165Z DEBUG modem << %CESQ: 31,1,11,1
2021-06-21T17:12:42.166Z DEBUG modem << %CESQ: 30,1,5,0
2021-06-21T17:12:42.765Z DEBUG modem << %CESQ: 30,1,11,1
2021-06-21T17:12:46.565Z DEBUG modem << %CESQ: 32,1,16,2
2021-06-21T17:12:48.365Z DEBUG modem << %CESQ: 30,1,11,1
2021-06-21T17:12:53.165Z DEBUG modem << %CESQ: 31,1,16,2
2021-06-21T17:13:49.805Z DEBUG modem << %CESQ: 32,1,11,1
2021-06-21T17:13:51.005Z DEBUG modem << %CESQ: 31,1,16,2
2021-06-21T17:14:36.329Z DEBUG modem << +CSCON: 0
2021-06-21T17:14:36.334Z DEBUG modem << [00:47:27.624,786] [0m<inf> asset_tracker: RRC mode: Idle[0m
2021-06-21T17:14:47.343Z DEBUG modem << +CSCON: 1
2021-06-21T17:14:47.344Z DEBUG modem << [00:47:38.639,770] [0m<inf> asset_tracker: RRC mode: Connected[0m
2021-06-21T17:14:47.574Z DEBUG modem << +CNEC_EMM: 15
2021-06-21T17:14:47.593Z DEBUG modem << +CEREG: 4,"0087","00002514",9,0,15,"11100000","11100000"
2021-06-21T17:14:57.576Z DEBUG modem << +CSCON: 0
2021-06-21T17:14:57.585Z DEBUG modem << [00:47:48.873,321] [0m<inf> asset_tracker: RRC mode: Idle[0m
2021-06-21T17:14:58.345Z DEBUG modem << %CESQ: 255,0,255,0
2021-06-21T17:14:58.356Z DEBUG modem << +CEREG: 4,"FFFE","FFFFFFFF",9,0,15,"11100000","11100000"
2021-06-21T17:14:58.359Z DEBUG modem << [00:47:49.639,404] [0m<inf> asset_tracker: LTE cell changed: Cell ID: -1, Tracking area: 65534[0m
2021-06-21T17:14:58.676Z DEBUG modem << %CESQ: 30,1,14,2
2021-06-21T17:14:58.700Z DEBUG modem << +CEREG: 4,"0087","00002514",9,0,15,"11100000","11100000"
2021-06-21T17:14:58.703Z DEBUG modem << [00:47:49.970,214] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 9492, Tracking area: 135[0m
2021-06-21T17:15:00.706Z DEBUG modem << %CESQ: 32,1,19,2
2021-06-21T17:15:10.946Z DEBUG modem << %CESQ: 33,1,14,2
2021-06-21T17:15:33.987Z DEBUG modem << %CESQ: 33,1,20,2
2021-06-21T17:15:54.467Z DEBUG modem << %CESQ: 32,1,15,2
2021-06-21T17:16:02.145Z DEBUG modem << %CESQ: 29,1,9,1
2021-06-21T17:16:06.855Z DEBUG modem << %CESQ: 57,2,24,3
2021-06-21T17:16:06.867Z DEBUG modem << +CEREG: 2,"9240","066E4D39",9,0,15,"11100000","11100000"
2021-06-21T17:16:06.869Z DEBUG modem << [00:48:58.151,092] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 107892025, Tracking area: 37440[0m
2021-06-21T17:16:07.251Z DEBUG modem << +CSCON: 1
2021-06-21T17:16:07.254Z DEBUG modem << [00:48:58.549,896] [0m<inf> asset_tracker: RRC mode: Connected[0m
2021-06-21T17:16:07.404Z DEBUG modem << +CNEC_EMM: 15
2021-06-21T17:16:07.411Z DEBUG modem << +CEREG: 4,"9240","066E4D39",9,0,15,"11100000","11100000"
2021-06-21T17:16:07.610Z DEBUG modem << +CSCON: 0
2021-06-21T17:16:07.635Z DEBUG modem << [00:48:58.909,484] [0m<inf> asset_tracker: RRC mode: Idle[0m
2021-06-21T17:16:07.945Z DEBUG modem << %CESQ: 255,0,255,0
2021-06-21T17:16:07.960Z DEBUG modem << +CEREG: 4,"FFFE","FFFFFFFF",9,0,15,"11100000","11100000"
2021-06-21T17:16:07.962Z DEBUG modem << [00:48:59.241,638] [0m<inf> asset_tracker: LTE cell changed: Cell ID: -1, Tracking area: 65534[0m
2021-06-21T17:16:10.505Z DEBUG modem << %CESQ: 59,2,22,3
2021-06-21T17:16:10.520Z DEBUG modem << +CEREG: 4,"9240","066E4D39",9,0,15,"11100000","11100000"
2021-06-21T17:16:10.524Z DEBUG modem << [00:49:01.801,513] [0m<inf> asset_tracker: LTE cell changed: Cell ID: 107892025, Tracking area: 37440[0m
2021-06-21T17:16:13.447Z DEBUG modem << %CESQ: 58,2,27,3
2021-06-21T17:19:09.453Z DEBUG modem << [00:52:00.726,806] [0m<inf> asset_tracker: Connecting to LTE network.[0m
2021-06-21T17:19:09.457Z DEBUG modem << [00:52:00.733,337] [0m<inf> asset_tracker: This may take several minutes.[0m
2021-06-21T17:19:09.459Z DEBUG modem << [00:52:00.740,264] [1;31m<err> asset_tracker: LTE link could not be established.[0m
2021-06-21T17:19:09.462Z DEBUG modem << [00:52:00.747,833] [1;33m<wrn> asset_tracker: Failed to establish LTE connection.[0m
2021-06-21T17:19:09.464Z DEBUG modem << [00:52:00.755,462] [1;33m<wrn> asset_tracker: Will retry in 480 seconds.[0m
2021-06-21T17:27:08.937Z DEBUG modem << [01:00:00.256,072] [1;33m<wrn> date_time: getaddrinfo, error: -11[0m
2021-06-21T17:27:08.952Z DEBUG modem << [01:00:00.268,707] [1;33m<wrn> date_time: getaddrinfo, error: -11[0m
2021-06-21T17:27:08.961Z DEBUG modem << [01:00:00.281,341] [1;33m<wrn> date_time: getaddrinfo, error: -11[0m
2021-06-21T17:27:08.976Z DEBUG modem << [01:00:00.293,975] [1;33m<wrn> date_time: getaddrinfo, error: -11[0m
2021-06-21T17:27:09.005Z DEBUG modem << [01:00:00.306,610] [1;33m<wrn> date_time: getaddrinfo, error: -11[0m
2021-06-21T17:27:09.006Z DEBUG modem << [01:00:00.312,805] [1;33m<wrn> date_time: Not getting time from any NTP server[0m
2021-06-21T17:27:09.473Z DEBUG modem << [01:00:00.762,481] [0m<inf> asset_tracker: Connecting to LTE network.[0m
2021-06-21T17:27:09.476Z DEBUG modem << [01:00:00.769,042] [0m<inf> asset_tracker: This may take several minutes.[0m
2021-06-21T17:27:09.477Z DEBUG modem << [01:00:00.776,031] [1;31m<err> asset_tracker: LTE link could not be established.[0m
2021-06-21T17:27:09.507Z DEBUG modem << [01:00:00.783,630] [1;33m<wrn> asset_tracker: Failed to establish LTE connection.[0m
2021-06-21T17:27:09.508Z DEBUG modem << [01:00:00.791,290] [1;33m<wrn> asset_tracker: Will retry in 480 seconds.[0m
2021-06-21T17:35:09.494Z DEBUG modem << [01:08:00.798,431] [0m<inf> asset_tracker: Connecting to LTE network.[0m
2021-06-21T17:35:09.497Z DEBUG modem << [01:08:00.804,962] [0m<inf> asset_tracker: This may take several minutes.[0m
2021-06-21T17:35:09.498Z DEBUG modem << [01:08:00.811,889] [1;31m<err> asset_tracker: LTE link could not be established.[0m
2021-06-21T17:35:09.528Z DEBUG modem << [01:08:00.819,458] [1;33m<wrn> asset_tracker: Failed to establish LTE connection.[0m
2021-06-21T17:35:09.530Z DEBUG modem << [01:08:00.827,087] [1;33m<wrn> asset_tracker: Will retry in 480 seconds.[0m
2021-06-21T17:43:09.492Z DEBUG modem << [01:16:00.834,106] [0m<inf> asset_tracker: Connecting to LTE network.[0m
2021-06-21T17:43:09.493Z DEBUG modem << [01:16:00.840,637] [0m<inf> asset_tracker: This may take several minutes.[0m
2021-06-21T17:43:09.514Z DEBUG modem << [01:16:00.847,595] [1;31m<err> asset_tracker: LTE link could not be established.[0m
2021-06-21T17:43:09.515Z DEBUG modem << [01:16:00.855,163] [1;33m<wrn> asset_tracker: Failed to establish LTE connection.[0m
2021-06-21T17:43:09.517Z DEBUG modem << [01:16:00.862,792] [1;33m<wrn> asset_tracker: Will retry in 480 seconds.[0m
2021-06-21T17:51:09.535Z DEBUG modem << [01:24:00.869,873] [0m<inf> asset_tracker: Connecting to LTE network.[0m
2021-06-21T17:51:09.536Z DEBUG modem << [01:24:00.876,403] [0m<inf> asset_tracker: This may take several minutes.[0m
2021-06-21T17:51:09.550Z DEBUG modem << [01:24:00.883,331] [1;31m<err> asset_tracker: LTE link could not be established.[0m
2021-06-21T17:51:09.551Z DEBUG modem << [01:24:00.890,869] [1;33m<wrn> asset_tracker: Failed to establish LTE connection.[0m
2021-06-21T17:51:09.552Z DEBUG modem << [01:24:00.898,498] [1;33m<wrn> asset_tracker: Will retry in 480 seconds.[0m
2021-06-21T17:59:09.555Z DEBUG modem << [01:32:00.905,548] [0m<inf> asset_tracker: Connecting to LTE network.[0m
2021-06-21T17:59:09.556Z DEBUG modem << [01:32:00.912,078] [0m<inf> asset_tracker: This may take several minutes.[0m
2021-06-21T17:59:09.570Z DEBUG modem << [01:32:00.919,036] [1;31m<err> asset_tracker: LTE link could not be established.[0m
2021-06-21T17:59:09.571Z DEBUG modem << [01:32:00.926,574] [1;33m<wrn> asset_tracker: Failed to establish LTE connection.[0m
2021-06-21T17:59:09.572Z DEBUG modem << [01:32:00.934,234] [1;33m<wrn> asset_tracker: Will retry in 480 seconds.[0m
2021-06-21T18:04:05.816Z DEBUG modem << +CEREG: 2,"9240","066E4D39",9,0,15,"11100000","11100000"
2021-06-21T18:04:06.268Z DEBUG modem << +CSCON: 1
2021-06-21T18:04:06.269Z DEBUG modem << [01:36:57.656,829] [0m<inf> asset_tracker: RRC mode: Connected[0m
2021-06-21T18:04:06.401Z DEBUG modem << +CNEC_EMM: 15
2021-06-21T18:04:06.410Z DEBUG modem << +CEREG: 4,"9240","066E4D39",9,0,15,"11100000","11100000"
2021-06-21T18:04:06.600Z DEBUG modem << +CSCON: 0
2021-06-21T18:04:06.604Z DEBUG modem << [01:36:57.990,447] [0m<inf> asset_tracker: RRC mode: Idle[0m
2021-06-21T18:04:06.956Z DEBUG modem << %CESQ: 57,2,21,3
2021-06-21T18:04:10.871Z DEBUG modem << %CESQ: 57,2,27,3
2021-06-21T18:07:09.576Z DEBUG modem << [01:40:00.941,314] [0m<inf> asset_tracker: Connecting to LTE network.[0m
2021-06-21T18:07:09.577Z DEBUG modem << [01:40:00.947,845] [0m<inf> asset_tracker: This may take several minutes.[0m
2021-06-21T18:07:09.578Z DEBUG modem << [01:40:00.954,772] [1;31m<err> asset_tracker: LTE link could not be established.[0m
2021-06-21T18:07:09.594Z DEBUG modem << [01:40:00.962,341] [1;33m<wrn> asset_tracker: Failed to establish LTE connection.[0m
2021-06-21T18:07:09.595Z DEBUG modem << [01:40:00.969,970] [1;33m<wrn> asset_tracker: Will retry in 480 seconds.[0m
2021-06-21T18:15:09.582Z DEBUG modem << [01:48:00.976,989] [0m<inf> asset_tracker: Connecting to LTE network.[0m
2021-06-21T18:15:09.583Z DEBUG modem << [01:48:00.983,551] [0m<inf> asset_tracker: This may take several minutes.[0m
2021-06-21T18:15:09.585Z DEBUG modem << [01:48:00.990,539] [1;31m<err> asset_tracker: LTE link could not be established.[0m
2021-06-21T18:15:09.598Z DEBUG modem << [01:48:00.998,107] [1;33m<wrn> asset_tracker: Failed to establish LTE connection.[0m
2021-06-21T18:15:09.599Z DEBUG modem << [01:48:01.005,798] [1;33m<wrn> asset_tracker: Will retry in 480 seconds.[0m
2021-06-21T18:20:16.255Z INFO Modem port is closed

3) Then I went back to the "device has not yet been provisioned" part. Nordic's document says you don't need to do it manually if you have a newer device. My device says PCA20035 1.4.0. But I did it anyway since I don't know what else to do. I downloaded the certificate(the json file) from Nrf cloud, and loaded it to the Thingy91 using the LTE link monitor. It says succeeded but blinks red. I assume that's because it's in offline mode. I power cycled the device. It doesn't make any difference. There's still no LTE connection, and I can't add the device to the Nrf cloud because "it hasn't been provisioned".

So I'm stuck here. Not sure what I missed or how to trouble shoot it. Please take a look and tell me what's wrong here. Thanks!

Parents
  • 0

    Hi , 

    Sorry to hear you are facing these issues. Thanks for providing valuable information to find the root cause of this issue. 

    I'm here at US west coast with pretty good LTE signal. Cell phone shows 3 or 4 bars. iBasis's website says we're covered with LTE-M.

     What network does your cell phone connect to? 

    Based on the CEREG information throughout the logs:

    //Connecting to LTE-M
+CEREG: 2,"2C46","014B8517",7,0,11,"11100000","11100000"
+CNEC_EMM: 15

+CEREG: 4,"FFFE","FFFFFFFF",7,0,15,"11100000","11100000"
+CEREG: 2,"2C46","014B8517",7,0,15,"11100000","11100000"
+CNEC_EMM: 11

lte_lc: Using fallback network mode
//Connecting to NB-IoT
+CEREG: 2,"EB08","014AF3CA",9,0,15,"11100000","11100000"
+CNEC_EMM: 11

+CEREG: 2,"9240","066E4D39",9,0,15,"11100000","11100000"
+CNEC_EMM: 15

    The network that the iBasis SIM is trying to connect (Roaming) rejects the connection. The device tries for a given time to connect to LTE-M network. It then shifts over to NB-IoT. Both network rejects. See +CEREG chapter in the AT Command Reference guide.

    From 3GPP TS 24.301 Annex A:

    Cause #11 – PLMN not allowed
This EMM cause is sent to the UE if it requests service, or if the network initiates a detach request, in a PLMN
where the UE, by subscription or due to operator determined barring, is not allowed to operate.


Cause #15 – No suitable cells in tracking area
This EMM cause is sent to the UE if it requests service, or if the network initiates a detach request, in a tracking
area where the UE, by subscription, is not allowed to operate, but when it should find another allowed tracking
area or location area in the same PLMN or an equivalent PLMN.
NOTE 3: Cause #15 and cause #12 differ in the fact that cause #12 does not trigger the UE to search for another
allowed tracking area on the same PLMN.

    Can please contact your local network provider and ask for a SIM that supports LTE-M

    Kind regards,
    Øyvind

  • 0 in reply to Øyvind

    Thanks for your prompt response.

    We have AT&T, T-Mobile and Verizon here. They all claim to have either LTE-M or NB-Iot support.

    I'll get this card and give it try: https://marketplace.att.com/products/att-iot-dataplans-lte-m-us

    I'll come back and update whether it works or not.

    But meanwhile I'm puzzled why the iBasis SIM card doesn't work. iBasis website says it has U.S. national wide LTE-M support. That is supposed to make developer ramp up easier. Why it doesn't work?

    Also what do you think about the device not provisioned issue? Is that because the device hasn't connected yet and once it can connect the problem will go away?

    Thanks!

  • 0 in reply to bluebeam

    Hello, 

    bluebeam said:
    But meanwhile I'm puzzled why the iBasis SIM card doesn't work. iBasis website says it has U.S. national wide LTE-M support. That is supposed to make developer ramp up easier. Why it doesn't work?

    Yes, I'm a little puzzled by this myself. I have contacted iBasis to see what can cause this issue. Can you please issue the AT Command %XICCID and send it along with the timestamp in a PM to me?

     

    bluebeam said:
    Also what do you think about the device not provisioned issue? Is that because the device hasn't connected yet and once it can connect the problem will go away?

     Correct, as the device is not connected to the network, it is not able to connect to the nRF Cloud to provision. 

    Kind regards,
    Øyvind

Reply
  • 0 in reply to bluebeam

    Hello, 

    bluebeam said:
    But meanwhile I'm puzzled why the iBasis SIM card doesn't work. iBasis website says it has U.S. national wide LTE-M support. That is supposed to make developer ramp up easier. Why it doesn't work?

    Yes, I'm a little puzzled by this myself. I have contacted iBasis to see what can cause this issue. Can you please issue the AT Command %XICCID and send it along with the timestamp in a PM to me?

     

    bluebeam said:
    Also what do you think about the device not provisioned issue? Is that because the device hasn't connected yet and once it can connect the problem will go away?

     Correct, as the device is not connected to the network, it is not able to connect to the nRF Cloud to provision. 

    Kind regards,
    Øyvind

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