Can't setup the nRF BLE Sniffer

[RTMerkel]

Howdy,

I'm evaluating the nRF Sniffer + nRF52840 dongle as a stop gap BLE sniffer solution, but I'm having a lot of issues setting it up.

Re: Installing nRF Sniffer (https://infocenter.nordicsemi.com/index.jsp?topic=%2Fug_sniffer_ble%2FUG%2Fsniffer_ble%2Faction_paired.html&cp=10_5_4_3)

• nRF52840 dongle
• Windows 10 Enterprise
• Python 3.9.5, Py 3.7.8

Step: Programming the nRF Sniffer firmware (infocenter.nordicsemi.com/.../programming_firmware.html)

Using the nRF Connect Desktop (Windows) > Programmer 3.6.1, I get "Nordic DFU Trigger Interface was not found" after writing the hex file to the dongle. Here's the log:

     2021-06-23T01:28:45.490Z INFO Target device closed.
     2021-06-23T01:32:13.938Z INFO DFU trigger interface found, changing to bootloader...
     2021-06-23T01:32:14.619Z INFO Using USB SDFU protocol to communicate with target
     2021-06-23T01:32:14.623Z INFO Protocol Version:  1 found
     2021-06-23T01:32:14.625Z INFO Hardware: 52840 found
     2021-06-23T01:32:14.629Z INFO Firmware: Bootloader found
     2021-06-23T01:32:14.629Z INFO Firmware: SoftDevice found
     2021-06-23T01:32:14.629Z INFO Firmware: Application found
     2021-06-23T01:32:32.121Z INFO Does not need to be reloaded:  C:\Users\310260622\OneDrive - Philips\Documents\nrf_sniffer_for_bluetooth_le_3.1.0_7cc811f\hex\sniffer_nrf52840dongle_nrf52840_7cc811f.hex
     2021-06-23T01:32:32.122Z INFO Hash is generated by SHA256
     2021-06-23T01:32:32.123Z INFO Performing DFU. This may take a few seconds
     2021-06-23T01:32:32.127Z INFO DFU procedure starts. This may take a few seconds.
     2021-06-23T01:32:36.928Z INFO DFU for Application completed successfully!
     2021-06-23T01:32:36.929Z INFO 0 dfu package(s) left.
     2021-06-23T01:32:36.929Z INFO Waiting for device
     2021-06-23T01:32:41.929Z ERROR Reopen device failed: Timeout while waiting for device  C3C1C9C1BF30 to be attached and enumerated
     2021-06-23T01:32:41.929Z INFO Nordic DFU Trigger Interface was not found.Please physically reset device.
     2021-06-23T01:32:41.930Z ERROR Device not found due to failure during DFU
     2021-06-23T01:32:42.973Z INFO Target device closed.
     2021-06-23T01:32:59.994Z INFO Using USB SDFU protocol to communicate with target
     2021-06-23T01:32:59.998Z INFO Protocol Version:  1 found
     2021-06-23T01:32:59.999Z INFO Hardware: 52840 found
     2021-06-23T01:33:00.002Z INFO Firmware: Bootloader found
     2021-06-23T01:33:00.002Z INFO Firmware: Application found
     2021-06-23T01:33:03.674Z INFO Does not need to be reloaded:  C:\Users\310260622\OneDrive - Philips\Documents\nrf_sniffer_for_bluetooth_le_3.1.0_7cc811f\hex\sniffer_nrf52840dongle_nrf52840_7cc811f.hex
     2021-06-23T01:33:03.675Z INFO Hash is generated by SHA256
     2021-06-23T01:33:03.677Z INFO Performing DFU. This may take a few seconds
     2021-06-23T01:33:03.681Z INFO DFU procedure starts. This may take a few seconds.
     2021-06-23T01:33:08.480Z INFO DFU for Application completed successfully!
     2021-06-23T01:33:08.480Z INFO 0 dfu package(s) left.
     2021-06-23T01:33:08.480Z INFO Waiting for device
     2021-06-23T01:33:13.481Z ERROR Reopen device failed: Timeout while waiting for device  C3C1C9C1BF30 to be attached and enumerated
     2021-06-23T01:33:13.481Z INFO Nordic DFU Trigger Interface was not found.Please physically reset device.
     2021-06-23T01:33:13.481Z ERROR Device not found due to failure during DFU
     2021-06-23T01:33:14.523Z INFO Target device closed.
     2021-06-23T01:33:36.508Z INFO Using USB SDFU protocol to communicate with target
     2021-06-23T01:33:36.512Z INFO Protocol Version:  1 found
     2021-06-23T01:33:36.513Z INFO Hardware: 52840 found
     2021-06-23T01:33:36.516Z INFO Firmware: Bootloader found
     2021-06-23T01:33:36.516Z INFO Firmware: Application found
     2021-06-23T01:33:58.650Z INFO Parsing HEX file:  C:\Users\310260622\OneDrive - Philips\Documents\nrf_sniffer_for_bluetooth_le_3.1.0_7cc811f\hex\sniffer_nrf52840dongle_nrf52840_7cc811f.hex
     2021-06-23T01:33:58.651Z INFO File was last modified at  11/10/2020, 8:40:38 PM
     2021-06-23T01:34:02.048Z INFO Does not need to be reloaded:  C:\Users\310260622\OneDrive - Philips\Documents\nrf_sniffer_for_bluetooth_le_3.1.0_7cc811f\hex\sniffer_nrf52840dongle_nrf52840_7cc811f.hex
     2021-06-23T01:34:02.049Z INFO Hash is generated by SHA256
     2021-06-23T01:34:02.050Z INFO Performing DFU. This may take a few seconds
     2021-06-23T01:34:02.055Z INFO DFU procedure starts. This may take a few seconds.
     2021-06-23T01:34:06.855Z INFO DFU for Application completed successfully!
     2021-06-23T01:34:06.855Z INFO 0 dfu package(s) left.
     2021-06-23T01:34:06.855Z INFO Waiting for device
     2021-06-23T01:34:11.856Z ERROR Reopen device failed: Timeout while waiting for device  C3C1C9C1BF30 to be attached and enumerated
     2021-06-23T01:34:11.856Z INFO Nordic DFU Trigger Interface was not found.Please physically reset device.
     2021-06-23T01:34:11.857Z ERROR Device not found due to failure during DFU
     2021-06-23T01:34:12.901Z INFO Target device closed.
     2021-06-23T01:37:15.411Z INFO DFU trigger interface found, changing to bootloader...
     2021-06-23T01:37:16.081Z INFO Using USB SDFU protocol to communicate with target
     2021-06-23T01:37:16.086Z INFO Protocol Version:  1 found
     2021-06-23T01:37:16.088Z INFO Hardware: 52840 found
     2021-06-23T01:37:16.098Z INFO Firmware: Bootloader found
     2021-06-23T01:37:16.098Z INFO Firmware: SoftDevice found
     2021-06-23T01:37:16.098Z INFO Firmware: Application found
     2021-06-23T01:37:24.644Z INFO Does not need to be reloaded:  C:\Users\310260622\OneDrive - Philips\Documents\nrf_sniffer_for_bluetooth_le_3.1.0_7cc811f\hex\sniffer_nrf52840dongle_nrf52840_7cc811f.hex
     2021-06-23T01:37:24.645Z INFO Hash is generated by SHA256
     2021-06-23T01:37:24.646Z INFO Performing DFU. This may take a few seconds
     2021-06-23T01:37:24.651Z INFO DFU procedure starts. This may take a few seconds.
     2021-06-23T01:37:29.452Z INFO DFU for Application completed successfully!
     2021-06-23T01:37:29.452Z INFO 0 dfu package(s) left.
     2021-06-23T01:37:29.452Z INFO Waiting for device
     2021-06-23T01:37:34.454Z ERROR Reopen device failed: Timeout while waiting for device  C3C1C9C1BF30 to be attached and enumerated
     2021-06-23T01:37:34.454Z INFO Nordic DFU Trigger Interface was not found.Please physically reset device.
     2021-06-23T01:37:34.455Z ERROR Device not found due to failure during DFU
     2021-06-23T01:37:35.499Z INFO Target device closed.
     2021-06-23T01:39:51.595Z INFO Using USB SDFU protocol to communicate with target
     2021-06-23T01:39:51.599Z INFO Protocol Version:  1 found
     2021-06-23T01:39:51.600Z INFO Hardware: 52840 found
     2021-06-23T01:39:51.603Z INFO Firmware: Bootloader found
     2021-06-23T01:39:51.603Z INFO Firmware: Application found
     2021-06-23T01:39:56.643Z INFO Does not need to be reloaded:  C:\Users\310260622\OneDrive - Philips\Documents\nrf_sniffer_for_bluetooth_le_3.1.0_7cc811f\hex\sniffer_nrf52840dongle_nrf52840_7cc811f.hex
     2021-06-23T01:39:56.644Z INFO Hash is generated by SHA256
     2021-06-23T01:39:56.645Z INFO Performing DFU. This may take a few seconds
     2021-06-23T01:39:56.649Z INFO DFU procedure starts. This may take a few seconds.
     2021-06-23T01:40:01.450Z INFO DFU for Application completed successfully!
     2021-06-23T01:40:01.450Z INFO 0 dfu package(s) left.
     2021-06-23T01:40:01.450Z INFO Waiting for device
     2021-06-23T01:40:06.452Z ERROR Reopen device failed: Timeout while waiting for device  C3C1C9C1BF30 to be attached and enumerated
     2021-06-23T01:40:06.452Z INFO Nordic DFU Trigger Interface was not found.Please physically reset device.
     2021-06-23T01:40:06.453Z ERROR Device not found due to failure during DFU
     2021-06-23T01:40:07.495Z INFO Target device closed.
     2021-06-23T01:47:47.371Z INFO Parsing HEX file:  C:\Users\310260622\OneDrive - Philips\Documents\nrf_sniffer_for_bluetooth_le_3.1.0_7cc811f\hex\sniffer_nrf52840dongle_nrf52840_7cc811f.hex
     2021-06-23T01:47:47.372Z INFO File was last modified at  11/10/2020, 8:40:38 PM
     2021-06-23T01:48:59.348Z INFO DFU trigger interface found, changing to bootloader...
     2021-06-23T01:49:00.012Z INFO Using USB SDFU protocol to communicate with target
     2021-06-23T01:49:00.020Z INFO Protocol Version:  1 found
     2021-06-23T01:49:00.023Z INFO Hardware: 52840 found
     2021-06-23T01:49:00.047Z INFO Firmware: Bootloader found
     2021-06-23T01:49:00.047Z INFO Firmware: SoftDevice found
     2021-06-23T01:49:00.047Z INFO Firmware: Application found
     2021-06-23T01:50:16.220Z INFO Does not need to be reloaded:  C:\Users\310260622\OneDrive - Philips\Documents\nrf_sniffer_for_bluetooth_le_3.1.0_7cc811f\hex\sniffer_nrf52840dongle_nrf52840_7cc811f.hex
     2021-06-23T01:50:16.221Z INFO Hash is generated by SHA256
     2021-06-23T01:50:16.223Z INFO Performing DFU. This may take a few seconds
     2021-06-23T01:50:16.227Z INFO DFU procedure starts. This may take a few seconds.
     2021-06-23T01:50:21.031Z INFO DFU for Application completed successfully!
     2021-06-23T01:50:21.031Z INFO 0 dfu package(s) left.
     2021-06-23T01:50:21.031Z INFO Waiting for device
     2021-06-23T01:50:26.033Z ERROR Reopen device failed: Timeout while waiting for device  C3C1C9C1BF30 to be attached and enumerated
     2021-06-23T01:50:26.033Z INFO Nordic DFU Trigger Interface was not found.Please physically reset device.
     2021-06-23T01:50:26.034Z ERROR Device not found due to failure during DFU
     2021-06-23T01:50:27.078Z INFO Target device closed.
     2021-06-23T01:53:00.097Z INFO Using USB SDFU protocol to communicate with target
     2021-06-23T01:53:00.101Z INFO Protocol Version:  1 found
     2021-06-23T01:53:00.102Z INFO Hardware: 52840 found
     2021-06-23T01:53:00.104Z INFO Firmware: Bootloader found
     2021-06-23T01:53:00.104Z INFO Firmware: Application found
     2021-06-23T01:53:36.011Z INFO Does not need to be reloaded:  C:\Users\310260622\OneDrive - Philips\Documents\nrf_sniffer_for_bluetooth_le_3.1.0_7cc811f\hex\sniffer_nrf52840dongle_nrf52840_7cc811f.hex
     2021-06-23T01:53:36.012Z INFO Hash is generated by SHA256
     2021-06-23T01:53:36.015Z INFO Performing DFU. This may take a few seconds
     2021-06-23T01:53:36.019Z INFO DFU procedure starts. This may take a few seconds.
     2021-06-23T01:53:40.821Z INFO DFU for Application completed successfully!
     2021-06-23T01:53:40.822Z INFO 0 dfu package(s) left.
     2021-06-23T01:53:40.822Z INFO Waiting for device
     2021-06-23T01:53:45.823Z ERROR Reopen device failed: Timeout while waiting for device  C3C1C9C1BF30 to be attached and enumerated
     2021-06-23T01:53:45.824Z INFO Nordic DFU Trigger Interface was not found.Please physically reset device.
     2021-06-23T01:53:45.824Z ERROR Device not found due to failure during DFU
     2021-06-23T01:53:46.867Z INFO Target device closed.
     

Daniel Veilleux suggests that it actually worked as the log says "DFU for Application completed successfully!" If so, the instructions should note this.

Step: Installing the nRF Sniffer capture tool

2d, Double-click the location for teh Extcap path

The latest vertsion of Wireshark (3.4.6) has a Personal and Global Extcap path. I used the Global Extcap path. If that's correct, then the instructions should be updated.

3. Make sure that the nRF Sniffer files can be run correctly... nrf_sniffer_ble.bat –extcap-interfaces

Complains that import serial doesn't work. However, pip and pip3 says pyserial and serial are installed!

After digging arround, the issue was the BAT files was running

py -3 "%NRF_SNIFFER_BLE_PATH%\nrf_sniffer_ble.py" %*

Note that

C:\Program Files\Wireshark\extcap>python --version
Python 3.9.5
C:\Program Files\Wireshark\extcap>python3 --version
Python 3.9.5
C:\Program Files\Wireshark\extcap>py --version
Python 3.7.8

I modified the BAT file to run python directly:

@echo off
rem Path to this batch file
set NRF_SNIFFER_BLE_PATH=%~dp0
rem Remove the "\" from the end of the path
set NRF_SNIFFER_BLE_PATH=%NRF_SNIFFER_BLE_PATH:~0,-1%
rem Activate virtualenv if present
if exist "%NRF_SNIFFER_BLE_PATH%\env\Scripts\activate.bat" call "%NRF_SNIFFER_BLE_PATH%\env\Scripts\activate.bat"

REM this line repaces those following
python "%NRF_SNIFFER_BLE_PATH%\nrf_sniffer_ble.py" %*

REM rem Find out if the launcher is installed and available
REM where py > NUL 2>&1 
REM if %ERRORLEVEL% EQU 0 (
REM     py -3 "%NRF_SNIFFER_BLE_PATH%\nrf_sniffer_ble.py" %*
REM ) else (
REM     python "%NRF_SNIFFER_BLE_PATH%\nrf_sniffer_ble.py" %*
REM )

Now I get a new error which makes me think that the Nordic python scripts are out of sync with the local version of [py]serial:

Traceback (most recent call last):
  File "C:\Program Files\Wireshark\extcap\nrf_sniffer_ble.py", line 51, in <module>
    from SnifferAPI import Sniffer, myVersion, Logger, UART, Devices, Pcap
  File "C:\Program Files\Wireshark\extcap\SnifferAPI\Sniffer.py", line 53, in <module>
    from . import SnifferCollector
  File "C:\Program Files\Wireshark\extcap\SnifferAPI\SnifferCollector.py", line 37, in <module>
    from serial import SerialException
ImportError: cannot import name 'SerialException' from 'serial' (C:\Users\310260622\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.9_qbz5n2kfra8p0\LocalCache\local-packages\Python39\site-packages\serial\__init__.py)

At this point I contacted Daniel who suggested a devzone ticket.

[Einar Thorsrud]

Hi Randy,

Daniel Veilleux suggests that it actually worked as the log says "DFU for Application completed successfully!" If so, the instructions should note this.

Daniel is right, you will get this error as long as the new firmware does not have the DFU trigger library. I agree that should be stated, though.

I will forward the needs for improving the documentation. There is another set of instructions here, which is unofficial but quite good: How to install BLE Sniffer on nRF52840 Dongle and run it.

py should normally point to the default python version in your system. I am not sure exactly why this causes problems but it seems you are getting issues because you have two python 3 versions installed at the same time. Can you first make sure you only have a single python 3 install before going forward?

Einar

[RTMerkel]

Hi Einar!

I'll take a look at the unofficial instructions to day.

My py points to Python 3.7.8 while "python" runs 3.9.5. My guess is that "pip3 install -r requirements.txt" is updating 3.9.5.

Any suggestions on debugging "ImportError: cannot import name 'SerialException' from 'serial'"? My guess is that the Philips scripts are out of date with the [py]serial installed by pip3.

[RTMerkel]

I tried the link - it's to a private website which requires a password.