When i select a device from dropdown menu in programmer, i got whitescreen. NRF connect for desktop version 3.7.0 and Programmer v1.4.11 in windows 10,

[Rakkumuthu]

I am using below environment for my project

NRF connect for desktop version 3.7.0 and Programmer v1.4.11 in windows 10, NRF52840 and Jlink debugger

I have tried multiple times reinstall and restart of the application and PC. Even though When i select a device from drop down menu in programmer, i got the whitescreen page. I have referred and applied provided solutions from previous post regrading with different version. Still my problem is not solved. Please suggest a resolution as soon as possible.

[Mttrinh]

Hi,

Can you upload a image of the whitescreen you are seeing?

Can you also test this on a different PC and see if the same issue occurs?

[Rakkumuthu]

I have tested in another laptop also. It remains the same. Video file is attached.