Thingy91 unable to progress past the update firmware step

[morerook]

Hello,

I am stuck on the step of getting the Thingy91 to start working.

I am following this tutorial: https://www.nordicsemi.com/Products/Development-hardware/Nordic-Thingy-91/GetStarted

I uploaded the Modem firmware with the nRF programmer, followed by the MCU firmware. However, no LED lights are turning on for the Thingy91

I tried to go back to upload the modem firmware again, but when I press the modem's button and turn the device on, I can't find the device, and I am unable to reflash the modem's firmware. The device does not appear on the programmer.

I'm not sure how to proceed from this step.

nRF52 firmware: thingy91_asset_tracker_ltem_2021-06-28_7a076c22.hex

modem firmware: mfw_nrf9160_1.3.0.zip

Thank you

[Albrecht Markus Schellenberger]

Thanks a lot for the feedback!

morerook said:

However, the device just keeps flashing white, which means that it is just connecting to the network. So far I've not seen it turn yellow on the asset tracker v1.

 

When you have reached point 7, you manually have to add your Thingy:91 as a LTE device to the nRF Cloud. Have you done that?

Regards,

Markus

[morerook]

It doesn't reach Step 7. It never connects to the LTE network because it never reaches the step for user association - it just keeps blinking white.

I have registered the SIM on the nRF cloud. This was what I got when I tried to register the device on the nRF Cloud