This post is older than 2 years and might not be relevant anymore
More Info: Consider searching for newer posts

Thingy91 unable to progress past the update firmware step

Hello,

I am stuck on the step of getting the Thingy91 to start working.

I am following this tutorial: https://www.nordicsemi.com/Products/Development-hardware/Nordic-Thingy-91/GetStarted

I uploaded the Modem firmware with the nRF programmer, followed by the MCU firmware. However, no LED lights are turning on for the Thingy91

I tried to go back to upload the modem firmware again, but when I press the modem's button and turn the device on, I can't find the device, and I am unable to reflash the modem's firmware. The device does not appear on the programmer.

I'm not sure how to proceed from this step.

nRF52 firmware: thingy91_asset_tracker_ltem_2021-06-28_7a076c22.hex

modem firmware: mfw_nrf9160_1.3.0.zip

Thank you

Parents

0 Albrecht Markus Schellenberger over 4 years ago

Thank you! Unfortunately, I’m not able to see any details of the registration status.

Could you use the at_client firmware image instead and run through the procedure described here?

This log should give us more information.

Thanks and regards,

Markus
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

0 morerook over 4 years ago in reply to Albrecht Markus Schellenberger

2021-07-13T14:18:13.767Z VERBOSE Could not fetch serial number for serial port at COM5
2021-07-13T14:18:13.767Z VERBOSE Could not fetch serial number for serial port at COM4
2021-07-13T14:18:13.767Z VERBOSE Could not fetch serial number for serial port at COM1
2021-07-13T14:18:14.927Z INFO Modem port is opened
2021-07-13T14:18:14.934Z DEBUG modem >> AT+CFUN?
2021-07-13T14:18:21.330Z DEBUG modem >> AT+COPS=?
2021-07-13T14:18:25.883Z DEBUG modem << +COPS: (1,"","","52501",7)
2021-07-13T14:18:25.886Z DEBUG modem << OK
2021-07-13T14:18:25.898Z DEBUG modem >> AT+COPS?
2021-07-13T14:18:25.911Z DEBUG modem << +CME ERROR: 0
2021-07-13T14:18:25.912Z ERROR Network search failed: Error: AT+COPS?
 failed: phone failure
2021-07-13T14:18:45.680Z DEBUG modem >> AT%XOPERID
2021-07-13T14:18:45.686Z DEBUG modem << %XOPERID: 0
2021-07-13T14:18:45.688Z DEBUG modem << OK
2021-07-13T14:18:51.881Z DEBUG modem >> AT%XMONITOR
2021-07-13T14:18:51.894Z DEBUG modem << %XMONITOR: 2
2021-07-13T14:18:51.896Z DEBUG modem << OK
2021-07-13T14:18:54.643Z DEBUG modem >> AT+CFUN?
2021-07-13T14:18:54.656Z DEBUG modem << +CFUN: 1
2021-07-13T14:18:54.663Z DEBUG modem << OK
2021-07-13T14:18:54.687Z DEBUG modem >> AT+CGMI
2021-07-13T14:18:54.700Z DEBUG modem << Nordic Semiconductor ASA
2021-07-13T14:18:54.701Z DEBUG modem << OK
2021-07-13T14:18:54.704Z DEBUG modem >> AT+CGMM
2021-07-13T14:18:54.717Z DEBUG modem << nRF9160-SICA
2021-07-13T14:18:54.718Z DEBUG modem << OK
2021-07-13T14:18:54.722Z DEBUG modem >> AT+CGMR
2021-07-13T14:18:54.734Z DEBUG modem << mfw_nrf9160_1.3.0
2021-07-13T14:18:54.736Z DEBUG modem << OK
2021-07-13T14:18:54.739Z DEBUG modem >> AT+CEMODE?
2021-07-13T14:18:54.752Z DEBUG modem << +CEMODE: 2
2021-07-13T14:18:54.755Z DEBUG modem << OK
2021-07-13T14:18:54.762Z DEBUG modem >> AT%XCBAND=?
2021-07-13T14:18:54.779Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,18,19,20,25,26,28,66)
2021-07-13T14:18:54.780Z DEBUG modem << OK
2021-07-13T14:18:54.788Z DEBUG modem >> AT+CMEE?
2021-07-13T14:18:54.795Z DEBUG modem << +CMEE: 1
2021-07-13T14:18:54.796Z DEBUG modem << OK
2021-07-13T14:18:54.800Z DEBUG modem >> AT+CNEC?
2021-07-13T14:18:54.808Z DEBUG modem << +CNEC: 24
2021-07-13T14:18:54.809Z DEBUG modem << OK
2021-07-13T14:18:54.813Z DEBUG modem >> AT+CGEREP?
2021-07-13T14:18:54.819Z DEBUG modem << +CGEREP: 1,0
2021-07-13T14:18:54.822Z DEBUG modem << OK
2021-07-13T14:18:54.826Z DEBUG modem >> AT+CIND=1,1,1
2021-07-13T14:18:54.834Z DEBUG modem << OK
2021-07-13T14:18:54.836Z DEBUG modem >> AT+CEREG=5
2021-07-13T14:18:54.848Z DEBUG modem << OK
2021-07-13T14:18:54.850Z DEBUG modem >> AT+CEREG?
2021-07-13T14:18:54.865Z DEBUG modem << +CEREG: 5,2
2021-07-13T14:18:54.867Z DEBUG modem << OK
2021-07-13T14:18:54.871Z DEBUG modem >> AT%CESQ=1
2021-07-13T14:18:54.882Z DEBUG modem << OK
2021-07-13T14:18:54.885Z DEBUG modem >> AT+CESQ
2021-07-13T14:18:54.898Z DEBUG modem << +CESQ: 99,99,255,255,11,45
2021-07-13T14:18:54.900Z DEBUG modem << OK
2021-07-13T14:18:54.908Z DEBUG modem >> AT%XSIM=1
2021-07-13T14:18:54.919Z DEBUG modem << OK
2021-07-13T14:18:54.923Z DEBUG modem >> AT%XSIM?
2021-07-13T14:18:54.935Z DEBUG modem << %XSIM: 1
2021-07-13T14:18:54.936Z DEBUG modem << OK
2021-07-13T14:18:54.944Z DEBUG modem >> AT+CPIN?
2021-07-13T14:18:54.956Z DEBUG modem << +CPIN: READY
2021-07-13T14:18:54.957Z DEBUG modem << OK
2021-07-13T14:18:54.961Z DEBUG modem >> AT+CPINR="SIM PIN"
2021-07-13T14:18:54.980Z DEBUG modem << +CPINR: "SIM PIN",3
2021-07-13T14:18:54.981Z DEBUG modem << OK
2021-07-13T14:19:10.929Z DEBUG modem >> AT%XMONITOR
2021-07-13T14:19:10.942Z DEBUG modem << %XMONITOR: 2
2021-07-13T14:19:10.943Z DEBUG modem << OK
2021-07-13T14:19:44.764Z DEBUG modem << %CESQ: 44,2,9,1
2021-07-13T14:20:45.886Z DEBUG modem >> AT%XMONITOR
2021-07-13T14:20:45.893Z DEBUG modem << %XMONITOR: 2
2021-07-13T14:20:45.894Z DEBUG modem << OK
2021-07-13T14:20:46.201Z DEBUG modem << %CESQ: 46,2,14,2
2021-07-13T14:21:12.439Z DEBUG modem >> AT+CFUN?
2021-07-13T14:21:12.448Z DEBUG modem << +CFUN: 1
2021-07-13T14:21:12.451Z DEBUG modem << OK
2021-07-13T14:21:12.469Z DEBUG modem >> AT+CGMI
2021-07-13T14:21:12.476Z DEBUG modem << Nordic Semiconductor ASA
2021-07-13T14:21:12.478Z DEBUG modem << OK
2021-07-13T14:21:12.480Z DEBUG modem >> AT+CGMM
2021-07-13T14:21:12.488Z DEBUG modem << nRF9160-SICA
2021-07-13T14:21:12.489Z DEBUG modem << OK
2021-07-13T14:21:12.491Z DEBUG modem >> AT+CGMR
2021-07-13T14:21:12.497Z DEBUG modem << mfw_nrf9160_1.3.0
2021-07-13T14:21:12.499Z DEBUG modem << OK
2021-07-13T14:21:12.501Z DEBUG modem >> AT+CEMODE?
2021-07-13T14:21:12.507Z DEBUG modem << +CEMODE: 2
2021-07-13T14:21:12.511Z DEBUG modem << OK
2021-07-13T14:21:12.517Z DEBUG modem >> AT%XCBAND=?
2021-07-13T14:21:12.526Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,18,19,20,25,26,28,66)
2021-07-13T14:21:12.527Z DEBUG modem << OK
2021-07-13T14:21:12.534Z DEBUG modem >> AT+CMEE?
2021-07-13T14:21:12.539Z DEBUG modem << +CMEE: 1
2021-07-13T14:21:12.540Z DEBUG modem << OK
2021-07-13T14:21:12.542Z DEBUG modem >> AT+CNEC?
2021-07-13T14:21:12.550Z DEBUG modem << +CNEC: 24
2021-07-13T14:21:12.551Z DEBUG modem << OK
2021-07-13T14:21:12.554Z DEBUG modem >> AT+CGEREP?
2021-07-13T14:21:12.561Z DEBUG modem << +CGEREP: 1,0
2021-07-13T14:21:12.561Z DEBUG modem << OK
2021-07-13T14:21:12.567Z DEBUG modem >> AT+CIND=1,1,1
2021-07-13T14:21:12.574Z DEBUG modem << OK
2021-07-13T14:21:12.577Z DEBUG modem >> AT+CEREG=5
2021-07-13T14:21:12.582Z DEBUG modem << OK
2021-07-13T14:21:12.584Z DEBUG modem >> AT+CEREG?
2021-07-13T14:21:12.590Z DEBUG modem << +CEREG: 5,2
2021-07-13T14:21:12.592Z DEBUG modem << OK
2021-07-13T14:21:12.598Z DEBUG modem >> AT%CESQ=1
2021-07-13T14:21:12.604Z DEBUG modem << OK
2021-07-13T14:21:12.609Z DEBUG modem >> AT+CESQ
2021-07-13T14:21:12.616Z DEBUG modem << +CESQ: 99,99,255,255,13,47
2021-07-13T14:21:12.617Z DEBUG modem << OK
2021-07-13T14:21:12.623Z DEBUG modem >> AT%XSIM=1
2021-07-13T14:21:12.629Z DEBUG modem << OK
2021-07-13T14:21:12.632Z DEBUG modem >> AT%XSIM?
2021-07-13T14:21:12.638Z DEBUG modem << %XSIM: 1
2021-07-13T14:21:12.639Z DEBUG modem << OK
2021-07-13T14:21:12.646Z DEBUG modem >> AT+CPIN?
2021-07-13T14:21:12.652Z DEBUG modem << +CPIN: READY
2021-07-13T14:21:12.653Z DEBUG modem << OK
2021-07-13T14:21:12.660Z DEBUG modem >> AT+CPINR="SIM PIN"
2021-07-13T14:21:12.673Z DEBUG modem << +CPINR: "SIM PIN",3
2021-07-13T14:21:12.674Z DEBUG modem << OK
2021-07-13T14:21:56.998Z DEBUG modem >> AT+CSQ?
2021-07-13T14:21:57.004Z DEBUG modem << +CME ERROR: 0
2021-07-13T14:21:57.007Z ERROR Error: AT+CSQ?
 failed: phone failure
2021-07-13T14:22:04.423Z DEBUG modem >> AT+CSQ
2021-07-13T14:22:04.435Z DEBUG modem << +CSQ: 99,99
2021-07-13T14:22:04.437Z DEBUG modem << OK
2021-07-13T14:22:37.357Z DEBUG modem >> AT+COPS=?
2021-07-13T14:24:29.915Z DEBUG modem << +COPS: (1,"","","52501",7)
2021-07-13T14:24:29.917Z DEBUG modem << OK
2021-07-13T14:24:29.920Z DEBUG modem >> AT+COPS?
2021-07-13T14:24:29.932Z DEBUG modem << +COPS: 0
2021-07-13T14:24:29.933Z DEBUG modem << OK

Reply

0 morerook over 4 years ago in reply to Albrecht Markus Schellenberger

2021-07-13T14:18:13.767Z VERBOSE Could not fetch serial number for serial port at COM5
2021-07-13T14:18:13.767Z VERBOSE Could not fetch serial number for serial port at COM4
2021-07-13T14:18:13.767Z VERBOSE Could not fetch serial number for serial port at COM1
2021-07-13T14:18:14.927Z INFO Modem port is opened
2021-07-13T14:18:14.934Z DEBUG modem >> AT+CFUN?
2021-07-13T14:18:21.330Z DEBUG modem >> AT+COPS=?
2021-07-13T14:18:25.883Z DEBUG modem << +COPS: (1,"","","52501",7)
2021-07-13T14:18:25.886Z DEBUG modem << OK
2021-07-13T14:18:25.898Z DEBUG modem >> AT+COPS?
2021-07-13T14:18:25.911Z DEBUG modem << +CME ERROR: 0
2021-07-13T14:18:25.912Z ERROR Network search failed: Error: AT+COPS?
 failed: phone failure
2021-07-13T14:18:45.680Z DEBUG modem >> AT%XOPERID
2021-07-13T14:18:45.686Z DEBUG modem << %XOPERID: 0
2021-07-13T14:18:45.688Z DEBUG modem << OK
2021-07-13T14:18:51.881Z DEBUG modem >> AT%XMONITOR
2021-07-13T14:18:51.894Z DEBUG modem << %XMONITOR: 2
2021-07-13T14:18:51.896Z DEBUG modem << OK
2021-07-13T14:18:54.643Z DEBUG modem >> AT+CFUN?
2021-07-13T14:18:54.656Z DEBUG modem << +CFUN: 1
2021-07-13T14:18:54.663Z DEBUG modem << OK
2021-07-13T14:18:54.687Z DEBUG modem >> AT+CGMI
2021-07-13T14:18:54.700Z DEBUG modem << Nordic Semiconductor ASA
2021-07-13T14:18:54.701Z DEBUG modem << OK
2021-07-13T14:18:54.704Z DEBUG modem >> AT+CGMM
2021-07-13T14:18:54.717Z DEBUG modem << nRF9160-SICA
2021-07-13T14:18:54.718Z DEBUG modem << OK
2021-07-13T14:18:54.722Z DEBUG modem >> AT+CGMR
2021-07-13T14:18:54.734Z DEBUG modem << mfw_nrf9160_1.3.0
2021-07-13T14:18:54.736Z DEBUG modem << OK
2021-07-13T14:18:54.739Z DEBUG modem >> AT+CEMODE?
2021-07-13T14:18:54.752Z DEBUG modem << +CEMODE: 2
2021-07-13T14:18:54.755Z DEBUG modem << OK
2021-07-13T14:18:54.762Z DEBUG modem >> AT%XCBAND=?
2021-07-13T14:18:54.779Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,18,19,20,25,26,28,66)
2021-07-13T14:18:54.780Z DEBUG modem << OK
2021-07-13T14:18:54.788Z DEBUG modem >> AT+CMEE?
2021-07-13T14:18:54.795Z DEBUG modem << +CMEE: 1
2021-07-13T14:18:54.796Z DEBUG modem << OK
2021-07-13T14:18:54.800Z DEBUG modem >> AT+CNEC?
2021-07-13T14:18:54.808Z DEBUG modem << +CNEC: 24
2021-07-13T14:18:54.809Z DEBUG modem << OK
2021-07-13T14:18:54.813Z DEBUG modem >> AT+CGEREP?
2021-07-13T14:18:54.819Z DEBUG modem << +CGEREP: 1,0
2021-07-13T14:18:54.822Z DEBUG modem << OK
2021-07-13T14:18:54.826Z DEBUG modem >> AT+CIND=1,1,1
2021-07-13T14:18:54.834Z DEBUG modem << OK
2021-07-13T14:18:54.836Z DEBUG modem >> AT+CEREG=5
2021-07-13T14:18:54.848Z DEBUG modem << OK
2021-07-13T14:18:54.850Z DEBUG modem >> AT+CEREG?
2021-07-13T14:18:54.865Z DEBUG modem << +CEREG: 5,2
2021-07-13T14:18:54.867Z DEBUG modem << OK
2021-07-13T14:18:54.871Z DEBUG modem >> AT%CESQ=1
2021-07-13T14:18:54.882Z DEBUG modem << OK
2021-07-13T14:18:54.885Z DEBUG modem >> AT+CESQ
2021-07-13T14:18:54.898Z DEBUG modem << +CESQ: 99,99,255,255,11,45
2021-07-13T14:18:54.900Z DEBUG modem << OK
2021-07-13T14:18:54.908Z DEBUG modem >> AT%XSIM=1
2021-07-13T14:18:54.919Z DEBUG modem << OK
2021-07-13T14:18:54.923Z DEBUG modem >> AT%XSIM?
2021-07-13T14:18:54.935Z DEBUG modem << %XSIM: 1
2021-07-13T14:18:54.936Z DEBUG modem << OK
2021-07-13T14:18:54.944Z DEBUG modem >> AT+CPIN?
2021-07-13T14:18:54.956Z DEBUG modem << +CPIN: READY
2021-07-13T14:18:54.957Z DEBUG modem << OK
2021-07-13T14:18:54.961Z DEBUG modem >> AT+CPINR="SIM PIN"
2021-07-13T14:18:54.980Z DEBUG modem << +CPINR: "SIM PIN",3
2021-07-13T14:18:54.981Z DEBUG modem << OK
2021-07-13T14:19:10.929Z DEBUG modem >> AT%XMONITOR
2021-07-13T14:19:10.942Z DEBUG modem << %XMONITOR: 2
2021-07-13T14:19:10.943Z DEBUG modem << OK
2021-07-13T14:19:44.764Z DEBUG modem << %CESQ: 44,2,9,1
2021-07-13T14:20:45.886Z DEBUG modem >> AT%XMONITOR
2021-07-13T14:20:45.893Z DEBUG modem << %XMONITOR: 2
2021-07-13T14:20:45.894Z DEBUG modem << OK
2021-07-13T14:20:46.201Z DEBUG modem << %CESQ: 46,2,14,2
2021-07-13T14:21:12.439Z DEBUG modem >> AT+CFUN?
2021-07-13T14:21:12.448Z DEBUG modem << +CFUN: 1
2021-07-13T14:21:12.451Z DEBUG modem << OK
2021-07-13T14:21:12.469Z DEBUG modem >> AT+CGMI
2021-07-13T14:21:12.476Z DEBUG modem << Nordic Semiconductor ASA
2021-07-13T14:21:12.478Z DEBUG modem << OK
2021-07-13T14:21:12.480Z DEBUG modem >> AT+CGMM
2021-07-13T14:21:12.488Z DEBUG modem << nRF9160-SICA
2021-07-13T14:21:12.489Z DEBUG modem << OK
2021-07-13T14:21:12.491Z DEBUG modem >> AT+CGMR
2021-07-13T14:21:12.497Z DEBUG modem << mfw_nrf9160_1.3.0
2021-07-13T14:21:12.499Z DEBUG modem << OK
2021-07-13T14:21:12.501Z DEBUG modem >> AT+CEMODE?
2021-07-13T14:21:12.507Z DEBUG modem << +CEMODE: 2
2021-07-13T14:21:12.511Z DEBUG modem << OK
2021-07-13T14:21:12.517Z DEBUG modem >> AT%XCBAND=?
2021-07-13T14:21:12.526Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,18,19,20,25,26,28,66)
2021-07-13T14:21:12.527Z DEBUG modem << OK
2021-07-13T14:21:12.534Z DEBUG modem >> AT+CMEE?
2021-07-13T14:21:12.539Z DEBUG modem << +CMEE: 1
2021-07-13T14:21:12.540Z DEBUG modem << OK
2021-07-13T14:21:12.542Z DEBUG modem >> AT+CNEC?
2021-07-13T14:21:12.550Z DEBUG modem << +CNEC: 24
2021-07-13T14:21:12.551Z DEBUG modem << OK
2021-07-13T14:21:12.554Z DEBUG modem >> AT+CGEREP?
2021-07-13T14:21:12.561Z DEBUG modem << +CGEREP: 1,0
2021-07-13T14:21:12.561Z DEBUG modem << OK
2021-07-13T14:21:12.567Z DEBUG modem >> AT+CIND=1,1,1
2021-07-13T14:21:12.574Z DEBUG modem << OK
2021-07-13T14:21:12.577Z DEBUG modem >> AT+CEREG=5
2021-07-13T14:21:12.582Z DEBUG modem << OK
2021-07-13T14:21:12.584Z DEBUG modem >> AT+CEREG?
2021-07-13T14:21:12.590Z DEBUG modem << +CEREG: 5,2
2021-07-13T14:21:12.592Z DEBUG modem << OK
2021-07-13T14:21:12.598Z DEBUG modem >> AT%CESQ=1
2021-07-13T14:21:12.604Z DEBUG modem << OK
2021-07-13T14:21:12.609Z DEBUG modem >> AT+CESQ
2021-07-13T14:21:12.616Z DEBUG modem << +CESQ: 99,99,255,255,13,47
2021-07-13T14:21:12.617Z DEBUG modem << OK
2021-07-13T14:21:12.623Z DEBUG modem >> AT%XSIM=1
2021-07-13T14:21:12.629Z DEBUG modem << OK
2021-07-13T14:21:12.632Z DEBUG modem >> AT%XSIM?
2021-07-13T14:21:12.638Z DEBUG modem << %XSIM: 1
2021-07-13T14:21:12.639Z DEBUG modem << OK
2021-07-13T14:21:12.646Z DEBUG modem >> AT+CPIN?
2021-07-13T14:21:12.652Z DEBUG modem << +CPIN: READY
2021-07-13T14:21:12.653Z DEBUG modem << OK
2021-07-13T14:21:12.660Z DEBUG modem >> AT+CPINR="SIM PIN"
2021-07-13T14:21:12.673Z DEBUG modem << +CPINR: "SIM PIN",3
2021-07-13T14:21:12.674Z DEBUG modem << OK
2021-07-13T14:21:56.998Z DEBUG modem >> AT+CSQ?
2021-07-13T14:21:57.004Z DEBUG modem << +CME ERROR: 0
2021-07-13T14:21:57.007Z ERROR Error: AT+CSQ?
 failed: phone failure
2021-07-13T14:22:04.423Z DEBUG modem >> AT+CSQ
2021-07-13T14:22:04.435Z DEBUG modem << +CSQ: 99,99
2021-07-13T14:22:04.437Z DEBUG modem << OK
2021-07-13T14:22:37.357Z DEBUG modem >> AT+COPS=?
2021-07-13T14:24:29.915Z DEBUG modem << +COPS: (1,"","","52501",7)
2021-07-13T14:24:29.917Z DEBUG modem << OK
2021-07-13T14:24:29.920Z DEBUG modem >> AT+COPS?
2021-07-13T14:24:29.932Z DEBUG modem << +COPS: 0
2021-07-13T14:24:29.933Z DEBUG modem << OK

Children

No Data