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Programmer does not see nrf53 device

Hi,

I have the nrf5340 development kit. This is my first time working on Nordic devices. I've followed the Getting Started Guides. I am trying to run the first test. My laptop does not detect an available device in the programmer app.

I've measured the VDD voltage, it is 3.0 V.

The LED 5 is flashing quickly and LED1 pulses. When I press the buttons, the different LEDs change.

This is what the programmer log says:

13:00:36.357
Application data folder: \AppData\Roaming\nrfconnect\pc-nrfconnect-programmer
13:00:36.496
Using nrfjprog library 10.12.1, pc-nrfjprog-js 1.7.6
The log file says the following:
2021-07-15T11:00:36.357Z INFO Application data folder: \AppData\Roaming\nrfconnect\pc-nrfconnect-programmer
2021-07-15T11:00:36.480Z DEBUG App pc-nrfconnect-programmer v1.4.11 official
2021-07-15T11:00:36.481Z DEBUG App path: \.nrfconnect-apps\node_modules\pc-nrfconnect-programmer
2021-07-15T11:00:36.481Z DEBUG nRFConnect 3.7.0, required by the app is (^3.6.0)
2021-07-15T11:00:36.481Z DEBUG nRFConnect path: \AppData\Local\Programs\nrfconnect\resources\app.asar
2021-07-15T11:00:36.481Z DEBUG HomeDir: C:\Users\LW-DEV-L8.LAPTOP-T85EEFO0
2021-07-15T11:00:36.481Z DEBUG TmpDir: C:\Users\LW-DEV~1.LAP\AppData\Local\Temp
2021-07-15T11:00:36.496Z INFO Using nrfjprog library 10.12.1, pc-nrfjprog-js 1.7.6
2021-07-15T11:00:37.365Z VERBOSE Could not fetch serial number for serial port at COM20
2021-07-15T11:00:37.365Z VERBOSE Could not fetch serial number for serial port at COM19
I've looked at the serial ports COM20 and COM 19 in my device manager, the description for both are "Standard Serial over Bluetooth link"
Can you please assist with why the programmer does not see the device?
Thanks
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