BLE hid keyboard with mouse project pc driver error

[William.wei]

hi support team,

i have a wired problem that i can't explain to customer:

first, i test this project "nRF5_SDK_17.0.2_d674dde\examples\ble_peripheral\ble_app_hids_keyboard" and every thing is fine,

second,and customer want to merge mouse into this project so i did it, you can see attachment "main_1.c"  ,and tested, it turned out that pc driver error.

third, i use command nrfjprog -e to erase all the flash and reprogram the DK board(52840DK), find out that every thing is fine,

so i guess may be this is windows driver problem, but i don't know why.

could you please help about this? i really don't know why.

main_1.c

Regards,

William.

[Karl Ylvisaker]

Hello again, William

Thank you for your patience with this. The summer holidays have begun here in Norway, and DevZone is therefore operating with reduced staff for the time being. Sorry for any inconvenience this might cause.

I see that multiple other users have had similar issues when merging the keyboard and mouse example. It seems that separating the mouse and keyboard into two separate HID services resolves this issue.
Could you try this as well, and see if it resolves your issue?

Best regards,
Karl