nRF52833 - BLE connection issues.

[Katie Newell]

Hi Nordic team, 

I am having issues with the BLE connection on my customer board. I am using nRF52833 chip, sdk 17.0.2 and s140 as soft device. 

The issue I am facing is lost of BLE connection between my device and iPhone. This issue is not consistent and happens only sometimes. I am wondering if there is any settings I can change/calibrate to make the BLE connection more robust? 

Many thanks 

Kind regards

[Katie Newell]

Hi Susheel

Thanks for your reply

I am not sure how to get this log. Any guide how to do that? 

Many thanks

[Susheel Nuguru]

You need to have an extra nRF device to work as sniffer. Please try this guide if you have not done it before.