nRF52-DK Getting Started Trouble

[grx]

I am following the Getting Started directions here:
https://www.nordicsemi.com/Products/Development-hardware/nrf52-dk/getting-started#infotabs

Steps 6 and 7 do not work.  There are no further instructions on what to do.

Step 6: No drive letter appears.  This is the most recent version Win10.  Disconnecting and reconnecting makes no difference

Step 7: The phone never prompts me to open a URL.  A list of nearby devices came up, but nothing sounded close to nRF52DK.  What name should it be?

[Elfving]

Hey Grx!

That is weird. The other steps do work though? You get it to turn on, the lights flash, the button works, etc.? 

Could you try another port and usb cable? That is surprisingly often the culprit.

Best regards,

Elfving