This post is older than 2 years and might not be relevant anymore
More Info: Consider searching for newer posts

No usage of nRF52840 with nRF Connect Desktop with App Bluetooth Low energy possible

We currently want to use the USB Dongle nRF52840 to monitor a communication between two Bluetooth devicesand we are new to this field.
First we installed the nRF Connect for Desktop Application under Windows. After installing and opening the Bluetooth Low Energy App the nRF Device is selectable.
After selecting the Device in the Bluetooth Low Enery App it start to connect to the nRF Device.
After a few seconds following Error message occurs:

But in the log comes the message that

021-08-18T12:38:03.531Z DEBUG App pc-nrfconnect-ble v2.5.2 official
2021-08-18T12:38:03.531Z DEBUG App path:\.nrfconnect-apps\node_modules\pc-nrfconnect-ble
2021-08-18T12:38:03.584Z INFO Updated list of uuids with data from github.com/.../v1
2021-08-18T12:38:09.536Z INFO Device setup completed
2021-08-18T12:38:09.537Z INFO Opening custom device
2021-08-18T12:38:09.537Z INFO Note: firmware must be compatible with connectivity firmware version: 4.1.2, SoftDevice API version: 5 and baud rate: 1000000.
2021-08-18T12:38:09.541Z INFO Opening adapter connected to COM3
2021-08-18T12:38:10.497Z INFO Successfully opened COM3. Baud rate: 1000000. Flow control: none. Parity: none.
2021-08-18T12:38:10.497Z DEBUG State change: STATE_START -> STATE_RESET
2021-08-18T12:38:10.497Z DEBUG        1 ->  [N/A] type:          RESERVED_5 reliable: no seq#:0 ack#:0 payload_length:0 data_integrity:0 err_code:0x0
2021-08-18T12:38:10.498Z DEBUG     1/ 0 <-  [N/A] type:  HCI_COMMAND_PACKET reliable: no seq#:2 ack#:0 payload_length:d5f6 data_integrity:68 header_checksum:0 err_code:0x802c
2021-08-18T12:38:10.498Z ERROR h5_decode error, code: 0x802c, H5 error count: 1. raw packet: c0 02 01 04 11 07 59 14 fb 69 92 52 b6 9e e8 11 8d 8e 6e 07 98 be f2 85 85 bc ab 2f 00 02 97 e2 06 0a 01 26 2f 00 00 66 01 00 00 d6 be 89 8e 00 1b 00 0b f4 44 40 ee c0
2021-08-18T12:38:10.502Z INFO Reset performed on adapter COM3
2021-08-18T12:38:10.512Z ERROR slip_decode error, code: 0x802d, H5 error count: 2. raw packet

...

2021-08-18T12:38:12.500Z DEBUG    63/95 <-  [N/A] type:          RESERVED_5 reliable: no seq#:3 ack#:4 payload_length:d5f6 data_integrity:48 header_checksum:0 err_code:0x802c
2021-08-18T12:38:12.501Z ERROR h5_decode error, code: 0x802c, H5 error count: 60. raw packet: c0 63 a5 64 36 1e ff 06 00 01 09 20 02 3b 08 f0 83 47 7c 5b 0a b6 01 24 bf 60 99 e5 a5 31 6c 2e 7e 7f e5 dc d7 15 ad bc ab 39 00 02 8f d3 06 0a 01 27 3e 00 00 c2 00 00 00 d6 be 89 8e 62 25 00 4a c0
2021-08-18T12:38:12.599Z DEBUG    64/96 <-  [N/A] type:          RESERVED_5 reliable: no seq#:3 ack#:4 payload_length:d5f6 data_integrity:b8 header_checksum:0 err_code:0x802c
2021-08-18T12:38:12.599Z ERROR h5_decode error, code: 0x802c, H5 error count: 61. raw packet: c0 63 a5 64 36 1e ff 06 00 01 09 20 02 3b 08 f0 83 47 7c 5b 0a b6 01 24 bf 60 99 e5 a5 31 6c 2e 7e 7f e5 dc d7 15 ad bc ab 39 00 02 a6 d3 06 0a 00 26 48 00 00 54 00 00 00 d6 be 89 8e 42 25 00 5b 89 e2 f4 b4 e4 44 e1 ec 28 cb 49 b5 fd 56 a0 fe 92 81 bb d1 7a 1e a4 66 c9 08 4e ef 05 b8 e4 f7 d5 7f 4e 77 cd ce d9 08 bc ab 39 00 02 a7 d3 06 0a 01 27 3e 00 00 18 01 00 00 d6 be 89 8e 62 25 00 4a c0
2021-08-18T12:38:12.698Z DEBUG    65/97 <-  [N/A] type:          RESERVED_5 reliable: no seq#:3 ack#:4 payload_length:d5f6 data_integrity:78 header_checksum:0 err_code:0x802c
2021-08-18T12:38:12.698Z ERROR h5_decode error, code: 0x802c, H5 error count: 62. raw packet: c0 63 a5 64 36 1e ff 06 00 01 09 20 02 3b 08 f0 83 47 7c 5b 0a b6 01 24 bf 60 99 e5 a5 31 6c 2e 7e 7f e5 dc d7 15 ad bc ab 39 00 02 b5 d3 06 0a 01 26 3a 00 00 be 00 00 00 d6 be 89 8e 62 25 00 4a c0
2021-08-18T12:38:12.715Z DEBUG    66/98 <-  [N/A] type:          RESERVED_5 reliable: no seq#:3 ack#:4 payload_length:d5f6 data_integrity:90 header_checksum:0 err_code:0x802c
2021-08-18T12:38:12.715Z ERROR h5_decode error, code: 0x802c, H5 error count: 63. raw packet: c0 63 a5 64 36 1e ff 06 00 01 09 20 02 3b 08 f0 83 47 7c 5b 0a b6 01 24 bf 60 99 e5 a5 31 6c 2e 7e 7f e5 dc d7 15 ad bc ab 39 00 02 b7 d3 06 0a 01 25 40 00 00 7d 19 00 00 d6 be 89 8e 42 25 00 fa c4 60 cd bd 0e 43 1e ff 06 00 01 09 20 06 e8 86 2d ba 02 c5 be 07 2c 38 15 89 ae ad 49 83 58 c4 da 15 7e 86 4c 77 d7 25 bc ab 39 00 02 b8 d3 06 0a 00 26 4b 00 00 a3 00 00 00 d6 be 89 8e 42 25 00 fa c4 70 be 2f 41 1e bf 06 00 01 09 20 06 e8 86 2d ba 02 c5 be 07 2c 38 15 89 ae ad 49 83 58 c4 da 15 7e 86 4c 77 d7 25 bc ab 2f 00 02 b9 d3 06 0a 01 27 36 00 00 b3 22 00 00 d6 be 89 8e 00 1b 00 0b f4 44 40 ee c0
2021-08-18T12:38:13.738Z ERROR Error occured when opening port. Errorcode: NRF_ERROR_TIMEOUT (0xd)

So it looks like that the connection works but somehow a other thing is missing or not working.
So in the Device Manager in Windows appears a entry for the nRF

What's the problem?
Help me. Thank you.


The Environemt is the following:
OS: Windows 10 1909
SW Version:
nRF Connect Desktop 3.6.0
Installed Packages:
 - Bluetooth Low Energy
 - Direct Test Mode
 - Getting Started Assistant
 - LTE Link Monitior
 - Toolchaing Manager
 - Trace Collector

nRF52840 Dongle:
- nRF6829
- 2.0.0
- 2021.09

Related