Trace Collector does not recognize FTDI UART to USB adapter

[Sebastian Schueller]

Hi,

I'm trying to collect modem trace from a custom nRF9160 board which is connected to the PC with a FTDI FT2232 UART-USB converter (USB vendor id 0406, product id 6010).

The UART shows up as /dev/ttyUSB* on my machine, and I can connect to it with the usual means (e.g. screen, tio, etc.).

However the Trace Collector claims no devices are available (see attached screenshot).

Is there any way to get the Trace Collector to work with that UART converter?

[Heidi]

Hi!

Unfortunately, it doesn't look like it. We currently only support the regular Nordic nRF9160 Development Kit without a converter. 

Best regards,

Heidi

[Heidi]

Adding this for other users:

As a workaround, you can use the UART on an nRF9160 DK connected to your custom nRF9160 device to capture the modem traces.

First erase what is on the nRF9160DK. (‘nrfjprog -e’). This will ensure that the VCOM2 will be routed out to the external pins on the kit. (p0.01[RX],p0.00[TX], p0.15[RTS], p0.14[CTS])

As shown in the nRF9160 board control document, connect the correct cables to your custom nRF9160 board and turn ON the nRF9160DK.

You should now be able to select a VCOM that you have connected to your nRF9160 device.