nRF Connect for desktop not starting on macOS Monterey

[GoRo3]

Hi. 

I'm working on macOS Monterey 12.0 beta and trying to start nRF Connect for desktop (version 3.7.0). When i'm trying to start this application it's starting as blank screen. I have enabled "developer tools" and see some problem with electron framework. Is it know issue? Do you know how to deal with it? 

ncaught Error: dlopen(/var/folders/3n/c99gwdqj7_96848wp6fgd_3h0000gn/T/.com.nordicsemi.nrfconnect.8BDAWd, 0x0001): Library not loaded: @rpath/libhighlevelnrfjprog.dylib
  Referenced from: /private/var/folders/3n/c99gwdqj7_96848wp6fgd_3h0000gn/T/.com.nordicsemi.nrfconnect.8BDAWd
  Reason: tried: 'nrfjprog/libhighlevelnrfjprog.dylib' (no such file), '/private/var/folders/3n/c99gwdqj7_96848wp6fgd_3h0000gn/T/libhighlevelnrfjprog.dylib' (no such file), '/private/var/folders/3n/c99gwdqj7_96848wp6fgd_3h0000gn/T/../../nrfjprog/libhighlevelnrfjprog.dylib' (no such file), 'nrfjprog/libhighlevelnrfjprog.dylib' (no such file), '/private/var/folders/3n/c99gwdqj7_96848wp6fgd_3h0000gn/T/libhighlevelnrfjprog.dylib' (no such file), '/private/var/folders/3n/c99gwdqj7_96848wp6fgd_3h0000gn/T/../../nrfjprog/libhighlevelnrfjprog.dylib' (no such file), '/Applications/nRF Connect.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Libraries/libhighlevelnrfjprog.dylib' (no such file), '/Applications/nRF Connect.app/Contents/Frameworks/nRF Connect Helper (Renderer).app/Contents/MacOS/../../../libhighlevelnrfjprog.dylib' (no such file), '/usr/lib/libhighlevelnrfjprog.dylib' (no such file)
    at process.func (electron/js2c/asar.js:140)
    at process.func [as dlopen] (electron/js2c/asar.js:140)
    at Object.Module._extensions..node (internal/modules/cjs/loader.js:1016)
    at Object.func (electron/js2c/asar.js:140)
    at Object.func [as .node] (electron/js2c/asar.js:149)
    at Module.load (internal/modules/cjs/loader.js:816)
    at Module._load (internal/modules/cjs/loader.js:728)
    at Module._load (electron/js2c/asar.js:717)
    at Function.Module._load (electron/js2c/asar.js:717)
    at Module.require (internal/modules/cjs/loader.js:853)

[run_ar]

Hi,

I do not think we support beta versions of macOS. But let me check with the development team if there is any thing you can do to make it work.

Which mac is this? M1 or intel based?

[GoRo3]

Thank you. It's x86. For now CLI tools work fine. But using GUI interface is much simpler ;) 

[run_ar]

ok, that is a bit strange. We would expect nRF connect to work on an i86 based mac, as that is what we have tested with (with M1 there could have been some libraries for x86 that was cousing issues). Guess it could be related to the beta OS, but, unfortunately, I don't think we can prioritize testing with that.

[GoRo3]

OK. that is too bad. Maybe you have somehow new RC version that i could test as public beta tester? :) 

[run_ar]

I'm sorry, Unfortunately we do not have that. You might want to try to reinstall the tools and j-link to make sure you have the x86 version of it all. And maybe also test the latest beta to see if that helps with the issue. (Guess you have already tried these things, but have to mention it anyway)...