Failed to start PPK

Hello, 

I am using PPK 1 kit with nRF52 DK. The system is used to measure the power on nRF52840 DK using DUT mode. The system was working just fine until I started receiving the below issue on nRF Connect. The Power profiler App is not able to start the PPK.

Issue observed - Failed to start PPK

Belo are the nRF Connect logs for the failure case -

22:36:37.782 Opening device with s/n 000682211285
22:36:37.819 Initializing the PPK
22:36:38.319 SEGGER serial number: 682211285
22:36:38.319 SEGGER speed: 2000 kHz
22:36:38.319 SEGGER version: J-Link OB-SAM3U128-V2-NordicSemi compiled Feb 2 2021 16:47:20
22:36:44.320 Failed to start PPK
22:36:44.353 PPK opened
22:36:48.784 Error while probing devices: Error occured when get serial numbers. Errorcode: Could not execute the function due to too many calls in line (0xe)
Any kind of help would be appreciated. Thank you!
Update 1 - I try connecting the hardware to different laptop and with freshly installed nRF connect and the issue seems to persist.
Update 2 - I was able to figure out the issue. The issue was with the nRF52832's firmware. Once the correct fw was loaded, the issue got resolved.
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