Issue with registering iBasis SIM Card on nRF Cloud

[amr7102]

Hello. I orignally had an expired SIM card that came with my device, so I got a new SIM card to setup with the Thingy:91. These come with an EID of 19 digits, but no ICCID. Is there any way for me to setup this SIM Card on the nRF Cloud?

Thank you!

[Albrecht Markus Schellenberger]

Hello Anand,

please contact iBasis Tech Support via mail, s[email protected]. They will provide you with an ICCID you can use to register the SIM card in the nRF Cloud. If you have an existing iBasis case ID from requesting the new SIM card, please use it in the subject line as it will speed up the process.

Regards,

Markus