nRF Cloud does not allow to add new devices (account input field missing)

[Bernd]

I cannot add new devices on the nRF Cloud anymore.

After (intensive) trials with the cloud the Account screen changed and the relevant input fields are missing.

Therefore I cannot download any JSON files for provisioning anymore.

It also seems that already working devices are skipped when subscribing to the d2c.

Regards,

Bernd

[Didrik Rokhaug]

Hi,

You now have to use the API directly for provisioning devices.

You can find the documentation here: Provisioning devices in nRF Cloud.

Best regards,

Didrik

[Bernd]

Hi Didrik,

thanks for the clarification.

BUT isn´t this, lets say, a step in the wrong direction.

It was much more comfortable just to download the JSON file and go directly to the Certification Manager Tool.

Now I have copy it manually and have to take care about the CR LF and \n chars in the output of the API (to use it correctly in the Certification Manager)

What was the reason to remove it?

Regards,

Bernd

[Didrik Rokhaug]

It looks like I spoke a bit too soon.

It is still possible to do it in the web GUI, and you can still get a JSON file.

It has been moved to Device management -> Provision devices, then you must press the cog wheel and select 'Create JITP certificates'

[Bernd]

Thanks for the hint. I guess it will work the same way as before.

Next time I will use this way.

Regards,

Bernd