Troubleshooting 32Mhz crustal

HI,

In my custom board of nRF52805  , I am able to program basic UART application. chip is also generating internal voltages on DEC1 & DEC2 lines.

But i am not able to check BLE in any phone. It seems RF is not yet enabled.

I checked 32Mhz crystal as well, but its not oscillating. I had replaced with new crystal , but still same issue.

What could be the possible cause of clock not generating? Load capacitance is 12pF. 

Please suggest troubleshooting steps.

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