Problem with advertised device name BLE Interactive Command Line Interface Example

[Ricardo Toledo MDI]

Hello! I'm working with the nRF5 SDK17 (https://infocenter.nordicsemi.com/index.jsp?topic=%2Fcom.nordic.infocenter.sdk5.v15.0.0%2Fble_sdk_app_interactive.html), and I'm trying to solve the following problem:

I need to connect to a polar H10 device (for heart rate measure), but I need to connect knowing the device name. But when I scan for devices and list them no names appears. Even thought I know the polar device is on. When I connect the same device somewhere else, like my pc or android, and then scan again on the BLE CLI, the polar device now appears with the name included.

Maybe some configuration is required to scan in a better way to get the address and the name from nearby devices. I tryed to increase the scan window, active scan, and other things. Maybe someone knows what is happening and would help me?

Thanks!

(polar device without connecting to any other device)

(polar device after connecting in the PC)

[Ricardo Toledo MDI]

Yes! When I scan with my phone for the first time for example, the polar device has a name even when not connected with other device. I do not have the acess or can modify the name, it's the factory default. I don't think the name length is the problem, because the nRF CLI is able to print it (when the polar device is connected to some other device). I will try that recommendation and return with the result!

Thanks for the quick response!