Not detecting DKs after an update to nRF Connect 3.8 & programmer to 2.0.0

[KeilyMorrison]

After I did an update of the nRF connect together with the programmer app, I found out that DKs could not be recognized once I click the Select Device.

This was tried with both the Nrf9160 and Nrf5340 DKs and none of them was detected.

Whenever I turn on the DK , the jlink window shows up and I can do the code with application of the command line tools.

2021-11-03T14:32:35.786Z DEBUG App path:C :\Users\Amit\.nrfconnect-apps\node_modules\pc-nrfconnect-programmer

2021-11-03T14:32:35.786Z DEBUG nRFConnect 3.8.0 is not supported by the app (^3.8.0)

2021-11-03T14:32:35.786Z DEBUG nRFConnect path:C :\Users\Amit\AppData\Local\Programs\nrfconnect\resources\app.asar

2021-11-03T14:32:35.786Z DEBUG HomeDir: C:\Users\Amit

2021-11-03T14:32:35.786Z DEBUG TmpDir: C:\Users\Amit\AppData\Local\Temp

2021-11-03T14:32:36.064Z ERROR Error while probing devices: EnumerateWorker json error

I installed the nRF connect but I could not find the solution to this issue.

[Simonr]

Hi

There have been some issues with versions 3.8.0 and 3.9.0 of the nRFConnect for Desktop app, but this should be fixed in the latest version v3.9.1. Please try updating to v3.9.1 and v2.0.1 of the Programmer app as well. If the problem persists, try disconnecting any J-Link devices that are connected to your computer before starting the Programmer app and see if that helps, as that is what causes these EnumerateWorker JSON errors.

Best regards,

Simon