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"Invalid Parameter Error" when programming S110 SoftDevice to nRF51822 with nRFgo studio

(this is duplicate with a support case I just opened... I hope that's okay.)

Hello, I am setting up a new laptop (our development machine caught a virus) and have installed nRFgo studio and am using it to install a SoftDevice onto a target nRF51822 (QFAA variants).

It seems like the SoftDevide programming always fails with an "Invalid Parameter Error". This seems to happen on a variety of CPU targets (always nRF51822) and softdevices (have tried 5.2.1, 6.0.0 alpha, and 6.2.1).

I have tried "Erase All" first, it doesn't help.

Further, when we try to upload to a target with a working SoftDevice/Application on it, the error seems to delete both the soft device and the app from the target, and we are dead in the water.

Can you please advise troubleshooting steps for this very vague error message?

Thank you.

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