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Request personal help

Since some days I try to create own applications with the nRF5440 processor. I tried it with Segger Embedded Studio and also Visual Studio Code. The example projects work but changes are not really taken. All this west and Cmake stuff is too unclear for me.

Nothing too much against this forum, but it doesn't help so much on basic questions. Even my ticket that run Cmake often fails ended in the state: I can't reproduce it. That helps really (sorry for my bad attitude at the moment).

I just phoned the nordic headquater and they told me I should create a request through the web interface to get a personal help.

This is what I do here. Can I get somehow a personal help I can talk with? Who can eventually join a teams (or something else) session to see my PC? Even better who can come to my office and we get some basic stuff cleared. It doesn't have to be free of charge.

At the moment I have to tell our management that I'm not able to get a stable development environment (where I can even copy a project from one location to a different, which can't be done as complete full pathes are included in the main files) and I can't get real support from nordic.

A quite frustrated
Erwin

  • Hello Erwin,

    I’m sorry to hear about your frustration. Hopefully, we can get you up and running as soon as possible.

    Our field application engineer will get in touch with you soon. In the meantime, I can recommend the nRF Connect for VS Code tutorial on Youtube and our webinars :-)

    Feel free to come back to me whenever needed.

    Regards,

    Markus

  • Hello Erwin,

    I have just sent an invitation for tomorrow afternoon... Let's discuss during the Teams meeting.

    Markus mentioned the tutorial and webinars... Maybe before taking a look into these, please check out the links I sent in the Teams meeting invite. Those videos are in German. I hope this is ok for you.... And the videos describe the first steps based on Segger Embedded Studio...
    Most probably this will help you already a lot. And about the rest we can talk about in tomorrow's teams meeting...

    Regards, chris

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