How to connect nRF9160 to LTE-M?

[Anton_Dru]

I have a local carrier SIM card and iBASIS SIM card that came with the nRF9160-DK. LTE-M is activated on the SIM card of the local telecom operator. However, none of these SIM cards can provide an internet connection.

Tell me how to make an Internet connection step by step?

[Øyvind]

Hello, 

Please note that due to Christmas holidays our R&D team are lower staffed than normal and that response time is increased.

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What is the location of the device? Please make sure that the location supports LTE-M and/or NB-IoT. Did you follow the steps in the nRF9160 DK Getting started guide? If you are running the Asset Tracker v2 application on your device, it should use a fallback network. In your case this would be NB-IoT if LTE-M is not available. Please let it run for a longer period. The GSMA deployment map can provide what IoT network is supported in your location. 

Please provide a log output from the LTE Link Monitor, this may provide the cause to why it doesn't connect. 

Kind regards,
Øyvind