nRF9160 DK problem registering to network

[MuhammadTharwat]

Hello, 

I have recently started an evaluation on nRF9160 DK in the UK.
I tried to run the Serial LTE or AT Client examples but I was not lucky to register to a network. 
Using the NB IoT mode (since the UK has no LTE) I could see a tower (Vodafone) on the LTE Link Monitor and I could get the MNCMCC of the country. 
But the kit never registered and it kept searching (LTE box blinking red and yellow). 
I have used 3 different SIM cards. iBasis which came with the kit , Hologram Global SIM, and a Vodaphone Pay as you go. 
All the 3 SIMs are activated and have credit. 
Is there any one knows if there a coverage problem in the UK ! 
Is this normal ? 

Kindly advice.  

[MuhammadTharwat]

Fullscreen 2021-12-30T16_33_27.497Z-log.txt Download

2021-12-30T16:33:28.989Z INFO Application data folder: C:\Users\MuhammadAbdulfattah\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor
2021-12-30T16:33:29.062Z DEBUG App pc-nrfconnect-linkmonitor v2.0.0 official
2021-12-30T16:33:29.062Z DEBUG App path: C:\Users\MuhammadAbdulfattah\.nrfconnect-apps\node_modules\pc-nrfconnect-linkmonitor
2021-12-30T16:33:29.062Z DEBUG nRFConnect 3.9.1, required by the app is (^3.8.0)
2021-12-30T16:33:29.062Z DEBUG nRFConnect path: C:\Users\MuhammadAbdulfattah\AppData\Local\Programs\nrfconnect\resources\app.asar
2021-12-30T16:33:29.062Z DEBUG HomeDir: C:\Users\MuhammadAbdulfattah
2021-12-30T16:33:29.062Z DEBUG TmpDir: C:\Users\MUHAMM~1\AppData\Local\Temp
2021-12-30T16:33:33.203Z INFO Modem port is opened
2021-12-30T16:33:33.214Z DEBUG modem >> AT+CFUN?
2021-12-30T16:33:33.236Z DEBUG modem << +CFUN: 0
2021-12-30T16:33:33.241Z DEBUG modem << OK
2021-12-30T16:33:45.171Z DEBUG modem << *** Booting Zephyr OS build v2.6.99-ncs1  ***
2021-12-30T16:33:45.186Z DEBUG modem << I: Starting bootloader
2021-12-30T16:33:45.188Z DEBUG modem << I: Primary image: magic=unset, swap_type=0x1, copy_done=0x3, image_ok=0x3
2021-12-30T16:33:45.190Z DEBUG modem << I: Secondary image: magic=unset, swap_type=0x1, copy_done=0x3, image_ok=0x3
2021-12-30T16:33:45.192Z DEBUG modem << I: Boot source: none
2021-12-30T16:33:45.195Z DEBUG modem << I: Swap type: none
2021-12-30T16:33:45.243Z DEBUG modem << I: Bootloader chainload address offset: 0x10000
2021-12-30T16:33:45.247Z DEBUG modem << I: Jumping to the first image slot
2021-12-30T16:33:45.467Z DEBUG modem << *** Booting Zephyr OS build v2.6.99-ncs1  ***
2021-12-30T16:33:45.471Z DEBUG modem << Flash regionsDomainPermissions
2021-12-30T16:33:45.474Z DEBUG modem << 00 03 0x00000 0x20000 Securerwxl
2021-12-30T16:33:45.477Z DEBUG modem << 04 31 0x20000 0x100000 Non-Securerwxl
2021-12-30T16:33:45.484Z DEBUG modem << Non-secure callable region 0 placed in flash region 3 with size 32.
2021-12-30T16:33:45.534Z DEBUG modem << SRAM regionDomainPermissions
2021-12-30T16:33:45.538Z DEBUG modem << 00 07 0x00000 0x10000 Securerwxl
2021-12-30T16:33:45.541Z DEBUG modem << 08 31 0x10000 0x40000 Non-Securerwxl
2021-12-30T16:33:45.545Z DEBUG modem << PeripheralDomainStatus
2021-12-30T16:33:45.552Z DEBUG modem << 00 NRF_P0               Non-SecureOK
2021-12-30T16:33:45.555Z DEBUG modem << 01 NRF_CLOCK            Non-SecureOK
2021-12-30T16:33:45.559Z DEBUG modem << 02 NRF_RTC0             Non-SecureOK
2021-12-30T16:33:45.561Z DEBUG modem << 03 NRF_RTC1             Non-SecureOK
2021-12-30T16:33:45.567Z DEBUG modem << 04 NRF_NVMC             Non-SecureOK
2021-12-30T16:33:45.572Z DEBUG modem << 05 NRF_UARTE1           Non-SecureOK
2021-12-30T16:33:45.574Z DEBUG modem << 06 NRF_UARTE2           SecureSKIP
2021-12-30T16:33:45.577Z DEBUG modem << 07 NRF_TWIM2            Non-SecureOK
2021-12-30T16:33:45.580Z DEBUG modem << 08 NRF_SPIM3            Non-SecureOK
2021-12-30T16:33:45.586Z DEBUG modem << 09 NRF_TIMER0           Non-SecureOK
2021-12-30T16:33:45.587Z DEBUG modem << 10 NRF_TIMER1           Non-SecureOK
2021-12-30T16:33:45.592Z DEBUG modem << 11 NRF_TIMER2           Non-SecureOK
2021-12-30T16:33:45.593Z DEBUG modem << 12 NRF_SAADC            Non-SecureOK
2021-12-30T16:33:45.595Z DEBUG modem << 13 NRF_PWM0             Non-SecureOK
2021-12-30T16:33:45.601Z DEBUG modem << 14 NRF_PWM1             Non-SecureOK
2021-12-30T16:33:45.603Z DEBUG modem << 15 NRF_PWM2             Non-SecureOK
2021-12-30T16:33:45.608Z DEBUG modem << 16 NRF_PWM3             Non-SecureOK
2021-12-30T16:33:45.609Z DEBUG modem << 17 NRF_WDT              Non-SecureOK
2021-12-30T16:33:45.610Z DEBUG modem << 18 NRF_IPC              Non-SecureOK
2021-12-30T16:33:45.612Z DEBUG modem << 19 NRF_VMC              Non-SecureOK
2021-12-30T16:33:45.620Z DEBUG modem << 20 NRF_FPU              Non-SecureOK
2021-12-30T16:33:45.622Z DEBUG modem << 21 NRF_EGU1             Non-SecureOK
2021-12-30T16:33:45.624Z DEBUG modem << 22 NRF_EGU2             Non-SecureOK
2021-12-30T16:33:45.627Z DEBUG modem << 23 NRF_DPPIC            Non-SecureOK
2021-12-30T16:33:45.628Z DEBUG modem << 24 NRF_REGULATORS       Non-SecureOK
2021-12-30T16:33:45.635Z DEBUG modem << 25 NRF_PDM              Non-SecureOK
2021-12-30T16:33:45.637Z DEBUG modem << 26 NRF_I2S              Non-SecureOK
2021-12-30T16:33:45.641Z DEBUG modem << 27 NRF_GPIOTE1          Non-SecureOK
2021-12-30T16:33:45.642Z DEBUG modem << SPM: NS image at 0x20200
2021-12-30T16:33:45.643Z DEBUG modem << SPM: NS MSP at 0x2001c738
2021-12-30T16:33:45.650Z DEBUG modem << SPM: NS reset vector at 0x225c9
2021-12-30T16:33:45.652Z DEBUG modem << SPM: prepare to jump to Non-Secure image.
2021-12-30T16:33:45.860Z DEBUG modem << *** Booting Zephyr OS build v2.6.99-ncs1  ***
2021-12-30T16:33:45.865Z DEBUG modem << The AT host sample started
2021-12-30T16:33:53.644Z DEBUG modem >> AT+CFUN=0
2021-12-30T16:33:53.659Z DEBUG modem << OK
2021-12-30T16:34:05.701Z DEBUG modem >> AT+CGMR
2021-12-30T16:34:05.714Z DEBUG modem << mfw_nrf9160_1.3.0
2021-12-30T16:34:05.716Z DEBUG modem << OK
2021-12-30T16:34:15.067Z DEBUG modem >> AT+CEREG=5
2021-12-30T16:34:15.079Z DEBUG modem << OK
2021-12-30T16:34:23.042Z DEBUG modem >> AT+CMEE=1
2021-12-30T16:34:23.057Z DEBUG modem << OK
2021-12-30T16:34:30.423Z DEBUG modem >> AT+CNEC=24
2021-12-30T16:34:30.433Z DEBUG modem << OK
2021-12-30T16:34:38.012Z DEBUG modem >> AT%CESQ=1
2021-12-30T16:34:38.023Z DEBUG modem << OK
2021-12-30T16:35:40.405Z DEBUG modem >> AT%XSYSTEMMODE?
2021-12-30T16:35:40.421Z DEBUG modem << %XSYSTEMMODE: 0,1,0,0
2021-12-30T16:35:40.422Z DEBUG modem << OK
2021-12-30T16:35:56.852Z DEBUG modem >> AT+CFUN=1
2021-12-30T16:35:56.886Z DEBUG modem << OK
2021-12-30T16:36:19.388Z DEBUG modem >> AT+CFUN?
2021-12-30T16:36:19.394Z DEBUG modem << +CFUN: 1
2021-12-30T16:36:19.422Z DEBUG modem << OK
2021-12-30T16:36:19.426Z DEBUG modem >> AT+CGSN=1
2021-12-30T16:36:19.438Z DEBUG modem << +CGSN: "352656109830904"
2021-12-30T16:36:19.441Z DEBUG modem << OK
2021-12-30T16:36:19.445Z DEBUG modem >> AT+CGMI
2021-12-30T16:36:19.453Z DEBUG modem << Nordic Semiconductor ASA
2021-12-30T16:36:19.455Z DEBUG modem << OK
2021-12-30T16:36:19.459Z DEBUG modem >> AT+CGMM
2021-12-30T16:36:19.470Z DEBUG modem << nRF9160-SICA
2021-12-30T16:36:19.476Z DEBUG modem << OK
2021-12-30T16:36:19.479Z DEBUG modem >> AT+CGMR
2021-12-30T16:36:19.490Z DEBUG modem << mfw_nrf9160_1.3.0
2021-12-30T16:36:19.491Z DEBUG modem << OK
2021-12-30T16:36:19.493Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.3.0] SerNr: 352656109830904
2021-12-30T16:36:19.506Z DEBUG modem >> AT+CEMODE?
2021-12-30T16:36:19.513Z DEBUG modem << +CEMODE: 0
2021-12-30T16:36:19.517Z DEBUG modem << OK
2021-12-30T16:36:19.528Z DEBUG modem >> AT%XCBAND=?
2021-12-30T16:36:19.538Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,17,19,20,25,26,28,66)
2021-12-30T16:36:19.541Z DEBUG modem << OK
2021-12-30T16:36:19.557Z DEBUG modem >> AT+CMEE?
2021-12-30T16:36:19.563Z DEBUG modem << +CMEE: 1
2021-12-30T16:36:19.570Z DEBUG modem << OK
2021-12-30T16:36:19.574Z DEBUG modem >> AT+CNEC?
2021-12-30T16:36:19.585Z DEBUG modem << +CNEC: 24
2021-12-30T16:36:19.587Z DEBUG modem << OK
2021-12-30T16:36:19.590Z DEBUG modem >> AT+CGEREP?
2021-12-30T16:36:19.595Z DEBUG modem << +CGEREP: 0,0
2021-12-30T16:36:19.603Z DEBUG modem << 
2021-12-30T16:36:19.604Z DEBUG modem << OK
2021-12-30T16:36:19.608Z DEBUG modem >> AT+CGDCONT?
2021-12-30T16:36:19.612Z DEBUG modem << OK
2021-12-30T16:36:19.619Z DEBUG modem >> AT+CGACT?
2021-12-30T16:36:19.624Z DEBUG modem << OK
2021-12-30T16:36:19.629Z DEBUG modem >> AT+CGEREP=1
2021-12-30T16:36:19.636Z DEBUG modem << OK
2021-12-30T16:36:19.640Z DEBUG modem >> AT+CIND=1,1,1
2021-12-30T16:36:19.645Z DEBUG modem << OK
2021-12-30T16:36:19.653Z DEBUG modem >> AT+CEREG=5
2021-12-30T16:36:19.659Z DEBUG modem << OK
2021-12-30T16:36:19.663Z DEBUG modem >> AT+CEREG?
2021-12-30T16:36:19.672Z DEBUG modem << +CEREG: 5,4
2021-12-30T16:36:19.674Z DEBUG modem << OK
2021-12-30T16:36:19.691Z DEBUG modem >> AT%CESQ=1
2021-12-30T16:36:19.697Z DEBUG modem << OK
2021-12-30T16:36:19.702Z DEBUG modem >> AT+CESQ
2021-12-30T16:36:19.709Z DEBUG modem << +CESQ: 99,99,255,255,255,255
2021-12-30T16:36:19.710Z DEBUG modem << OK
2021-12-30T16:36:19.721Z DEBUG modem >> AT%XSIM=1
2021-12-30T16:36:19.725Z DEBUG modem << OK
2021-12-30T16:36:19.730Z DEBUG modem >> AT%XSIM?
2021-12-30T16:36:19.737Z DEBUG modem << %XSIM: 1
2021-12-30T16:36:19.739Z DEBUG modem << OK
2021-12-30T16:36:19.756Z DEBUG modem >> AT+CPIN?
2021-12-30T16:36:19.762Z DEBUG modem << +CPIN: READY
2021-12-30T16:36:19.764Z DEBUG modem << OK
2021-12-30T16:36:19.774Z DEBUG modem >> AT+CPINR="SIM PIN"
2021-12-30T16:36:19.787Z DEBUG modem << +CPINR: "SIM PIN",3
2021-12-30T16:36:19.788Z DEBUG modem << OK
2021-12-30T16:36:19.800Z DEBUG modem >> AT+CIMI
2021-12-30T16:36:19.807Z DEBUG modem << 234500007202551
2021-12-30T16:36:19.809Z DEBUG modem << OK
2021-12-30T16:36:19.810Z INFO IMSIdentity: 234500007202551
2021-12-30T16:37:56.890Z DEBUG modem << %CESQ: 61,3,20,2
2021-12-30T16:37:56.911Z DEBUG modem << +CEREG: 2,"63EE","00072B15",9
2021-12-30T16:37:57.395Z DEBUG modem << +CNEC_EMM: 13
2021-12-30T16:37:57.400Z DEBUG modem << +CEREG: 2,"63EE","00072B15",9,0,13
2021-12-30T16:37:57.700Z DEBUG modem << %CESQ: 255,0,255,0
2021-12-30T16:37:57.707Z DEBUG modem << +CEREG: 2
2021-12-30T16:37:58.367Z DEBUG modem << %CESQ: 58,2,15,2
2021-12-30T16:38:46.669Z DEBUG modem << %CESQ: 61,3,20,2
2021-12-30T16:51:29.563Z DEBUG modem << %CESQ: 58,2,15,2
2021-12-30T16:52:10.522Z DEBUG modem << %CESQ: 60,3,20,2
2021-12-30T16:58:01.241Z DEBUG modem << %CESQ: 58,2,15,2
2021-12-30T16:58:16.581Z DEBUG modem << %CESQ: 60,3,20,2
2021-12-30T16:58:34.520Z DEBUG modem << %CESQ: 55,2,14,2
2021-12-30T16:58:39.620Z DEBUG modem << %CESQ: 59,2,19,2
2021-12-30T17:07:14.198Z DEBUG modem << %CESQ: 57,2,13,1
2021-12-30T17:07:26.997Z DEBUG modem << %CESQ: 59,2,18,2
2021-12-30T17:10:49.237Z DEBUG modem << %CESQ: 57,2,13,1
2021-12-30T17:13:04.916Z DEBUG modem << %CESQ: 58,2,18,2
2021-12-30T17:15:12.914Z DEBUG modem << %CESQ: 61,3,23,3
2021-12-30T17:15:43.601Z DEBUG modem << %CESQ: 60,3,18,2
2021-12-30T17:26:35.794Z DEBUG modem << +CNEC_EMM: 13
2021-12-30T17:26:35.806Z DEBUG modem << +CEREG: 2,"63EE","00072B15",9,0,13

Hello dejans 

Thanks for your reply. 
I have attached the log file. 
I used the NB Mode and the Hologram SIM card. 
I guess Error #13 means the network did not allow roaming ? 

[dejans]

Hi,

Error cause number 13 is related to roaming not being allowed in a specific tracking area.
It seems that there is no support for NB IoT in iBasis and Hologram cards. It might be similar for Vodafone.

I suggest that you contact your network operator and check with them which cards, if any, can be used in your case.

Best regards,

Dejan

[dejans]

Hi,

Are there any updates with regard to connectivity issue that you had experienced?

Have you tried any other SIM card?

Best regards,
Dejan