Unable to program nRF5340 DK

[AlbertSerica]

Hi, I'm following the steps on https://infocenter.nordicsemi.com/index.jsp?topic=%2Fug_gsg_ncs%2FUG%2Fgsg%2Ffirst_test.html

But in Programmer, the read, write, erase&write, etc buttons are all gray.

Fullscreen 2022-01-18T03_25_00.900Z-log.txt Download

2022-01-18T03:25:01.133Z INFO Application data folder: C:\Users\aaa\AppData\Roaming\nrfconnect\pc-nrfconnect-programmer
2022-01-18T03:25:01.237Z DEBUG App pc-nrfconnect-programmer v2.2.0 official
2022-01-18T03:25:01.237Z DEBUG App path: C:\Users\aaa\.nrfconnect-apps\node_modules\pc-nrfconnect-programmer
2022-01-18T03:25:01.237Z DEBUG nRFConnect 3.9.3, required by the app is (^3.9.2)
2022-01-18T03:25:01.238Z DEBUG nRFConnect path: C:\Users\aaa\AppData\Local\Programs\nrfconnect\resources\app.asar
2022-01-18T03:25:01.238Z DEBUG HomeDir: C:\Users\aaa
2022-01-18T03:25:01.238Z DEBUG TmpDir: C:\Users\aaa\AppData\Local\Temp
2022-01-18T03:25:02.966Z DEBUG iface: 本地连接
2022-01-18T03:25:02.966Z DEBUG IP4: 10.105.0.6
2022-01-18T03:25:02.966Z DEBUG IP6: 
2022-01-18T03:25:02.966Z DEBUG MAC: 00:00:00:00:00:00
2022-01-18T03:25:02.967Z DEBUG Client Id: 15a16119360cd3874c3034f8464fb658ed748822
2022-01-18T03:25:02.968Z DEBUG Google Analytics for category pc-nrfconnect-programmer has initialized
2022-01-18T03:25:03.717Z INFO Using @nordicsemiconductor/nrf-device-lib-js to communicate with target via JLink
2022-01-18T03:25:03.717Z INFO JLink OB firmware version J-Link OB-K22-NordicSemi compiled Apr 29 2021 15:10:52
2022-01-18T03:25:03.717Z DEBUG Sending usage data...
2022-01-18T03:25:03.717Z DEBUG Category: pc-nrfconnect-programmer
2022-01-18T03:25:03.718Z DEBUG Action: Open jlink OB version
2022-01-18T03:25:03.718Z DEBUG Label: J-Link OB-K22-NordicSemi compiled Apr 29 2021 15:10:52
2022-01-18T03:25:03.719Z DEBUG Usage data has been sent
2022-01-18T03:25:03.719Z INFO Device family 
2022-01-18T03:25:03.719Z DEBUG Sending usage data...
2022-01-18T03:25:03.719Z DEBUG Category: pc-nrfconnect-programmer
2022-01-18T03:25:03.719Z DEBUG Action: Open jlink device family
2022-01-18T03:25:03.719Z DEBUG Label: null
2022-01-18T03:25:03.720Z DEBUG Usage data has been sent
2022-01-18T03:25:03.720Z INFO Device version 
2022-01-18T03:25:03.720Z DEBUG Sending usage data...
2022-01-18T03:25:03.720Z DEBUG Category: pc-nrfconnect-programmer
2022-01-18T03:25:03.720Z DEBUG Action: Open jlink device version
2022-01-18T03:25:03.720Z DEBUG Label: null
2022-01-18T03:25:03.721Z DEBUG Usage data has been sent
2022-01-18T03:25:03.721Z INFO Board version PCA10095
2022-01-18T03:25:03.721Z DEBUG Sending usage data...
2022-01-18T03:25:03.721Z DEBUG Category: pc-nrfconnect-programmer
2022-01-18T03:25:03.721Z DEBUG Action: Open jlink device board version
2022-01-18T03:25:03.721Z DEBUG Label: PCA10095
2022-01-18T03:25:03.722Z DEBUG Usage data has been sent
2022-01-18T03:25:03.722Z DEBUG Sending usage data...
2022-01-18T03:25:03.722Z DEBUG Category: pc-nrfconnect-programmer
2022-01-18T03:25:03.722Z DEBUG Action: Open device
2022-01-18T03:25:03.722Z DEBUG Label: jlink
2022-01-18T03:25:03.723Z DEBUG Usage data has been sent
2022-01-18T03:25:06.198Z INFO Parsing HEX file:  D:\Peripheral_Heart_Rate_nRF5340_DK\peripheral_hr.hex
2022-01-18T03:25:06.208Z INFO File was last modified at  2020/12/2下午4:36:50
2022-01-18T03:25:06.243Z INFO Update files regions according to NRFDL_DEVICE_CORE_APPLICATION core
2022-01-18T03:25:06.243Z INFO Parse memory regions for file
2022-01-18T03:25:07.675Z INFO Parsing HEX file:  D:\Peripheral_Heart_Rate_nRF5340_DK\hci_open_amp.hex
2022-01-18T03:25:07.675Z INFO File was last modified at  2020/12/2下午4:36:52
2022-01-18T03:25:07.731Z INFO Update files regions according to NRFDL_DEVICE_CORE_APPLICATION core
2022-01-18T03:25:07.732Z INFO Parse memory regions for file
2022-01-18T03:25:07.732Z INFO Update files regions according to NRFDL_DEVICE_CORE_NETWORK core
2022-01-18T03:25:07.732Z INFO Parse memory regions for file

[Kazi Afroza Sultana]

Hello Aobo,

We have been receiving the issues related to programmer app and nRF53 in these days. Since developers are making changes to the back end of different NCS applications which causes unfortunately some bugs. We are working to fix it. Current solution is to download an older version of the programmer app. Here in this post you can find how to do this  https://devzone.nordicsemi.com/f/nordic-q-a/83650/nrf-connect-programmer-2-2-0-broken-for-nrf53 .

Please try and let us know the outcome. 

Best Regards,

Kazi Afroza Sultana